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Houseman Resume Samples
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Candidate Info
years in workforce
months at this job
Social Service
Head Houseman
Conducted monthly one on one sessions with associates to consistently monitor growth and development
- Managed goals of production through Opera Hospitality and Retail Systems (HRS)
- Obtained and forecasted the appropriate use of equipment, facilities, and materials needed to do certain work.
- Communicated in writing as appropriate for the need team members and upper leadership
- Maintained and evaluated customer needs through assessments, measures of quality services and goals through customer satisfaction and team member feedback
- Maintained site monthly budget
Candidate Info
years in workforce
years at this job
High School Diploma
Houseman/maintenance Asst
Responded to customer requests of linen and/or maintenance issues in guests' rooms
- Picked up linens for cleaning/ assisted housekeepers in cleaning rooms when needed
- Set up/broke down meeting rooms
- Maintained neatness of lobby, parking lot and restrooms
- Walked hallways/parking lot and answered assistance calls from staff and guests
Candidate Info
years in workforce
years at this job
Business Administration Marketing
Houseman
Ensures all supplies are provided to the room attendants to allow for the highest quality and productivity
- Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts, and linen closets
- Distribute linen and supplies to designated areas in the hotel
- Sweep and wash floors, vacuum guest corridor carpet, sweep carpet corners with broom before vacuuming
- Assisted Room Attendants in moving furniture when needed
- Delivered miscellaneous guest requests to guest rooms, supplies to guest rooms
- Make up and deliver roll-a-way beds and baby cribs to guest rooms
Candidate Info
years in workforce
years at this job
A Level
Housekeeping Cordinator/houseman
Ensured company standards of cleanliness and hygiene were maintained in all public areas and bedrooms in accordance with correct procedures and administration
- Organized day-to-day work requirements and set standards against which work was checked in accordance with procedures and administration
- Ensured special request, complaints, and feedback from guests were carried out in a timely and cost effective manner
- Communicated effectively the needs and wants of guests to the appropriate department for excellent service
- Responsible for sorting out linen and stocking guest rooms and closets with towels and linens
- Other engineering and housekeeping project duties as assigned.
Candidate Info
years in workforce
years at this job
Electronic Engineering
Lead Houseman
Started in 2005 as Housekeeping Houseman, 2 lateral promotions within the department.
- Maintained upkeep of the facility.
- Re-stock closets, & housekeeping carts.
- Assist housekeepers & laundry attendants in daily routines.
- Worked on receiving docks.
- Assisted managers with training of New Hires & Hotel Inventory.
Candidate Info
years in workforce
years at this job
Graphic Design
Houseman
- Worked in l07-room hotel and provided a wide range of custodial services including routine
- Maintained stock supplies by keeping inventories and requisitioning items as needed.
- Provided light maintenance and landscaping duties as indicated.
Candidate Info
years in workforce
years at this job
High School Diploma
Psychology
Houseman
The objective of this position is to provide regular upkeep and maintenance of Hotel.
- When events take place, assist in cleaning and setup for conference/meeting rooms.
- Ensures all telephones are connected and working properly
- Checks all keys to ensure functionality. Cuts Replacement Keys if necessary.
- Upkeep of the hotel lobby, hallways and lobby restrooms.
- Per guest request, deliver hair dryers, ironing boards and irons
- Restocks cleaning and general supplies
- Exhibit superb customer service skills by always greeting guests in a kind and courteous manner.
Candidate Info
years in workforce
months at this job
Sales
Marketing
A+ Certification
Houseman
- Clean and managed the up keep of the entire hotel and kept standards fairly high
- Assisted housekeepers with daily duties and equipped them with proper tools for efficiency
- Assisted laundry attendants with daily linen counts and properly washing and drying for the next day
- Accompanied the assistant maintenance technician with various tasks and duties on his daily completion chart.
Candidate Info
years in workforce
months at this job
High School Diploma
Certificate
Culinary Arts
Houseman
Stripped beds, removed soiled linens, and retrieved supplies for room attendants
- Swept and mopped service areas, mopped elevator landings, and common areas
- Received shipments of supplies from the loading dock transporting supplies to housekeeping office
- Collected trash from waste receptacles and brought out to dumpster
Candidate Info
years in workforce
years at this job
Associate of Arts
Economics
Sociology
Head Houseman/maintenance
Responsible for a wide range of duties including floor management, training of new hires, and overseeing day to day activities of other houseman.
- In charge of certain activities such as cleaning the hotel area, delivering the variety of mail to guest rooms, and helping guests with luggage.
- Responsible for driving the shuttle bus and transporting guests to shopping malls, restaurants, grocery stores, hotels in the area, and other desired locations.
- Helping kitchen staff by expediting and serving meals as needed.
- Performing duties including maintenance repairs, plowing the snow, and servicing the lawn.
- Purchasing products as needed for valued guests.
Candidate Info
years in workforce
years at this job
GED
Banquet Houseman/server
Set up functions - including, draping tables, setting silverware, folding napkins, preparing drinks and centerpieces- according to standards.
- Service functions, including picking up food from designated areas, carrying food/equipment to function location, serve and clear food tables.
- Break down functions, including cleaning tables, break down equipment that has been used, remove dirty linen and return equipment to proper storage area.
- Responsibilities also included cleaning of service areas and organizing of storerooms.
- Attend to all needs of the guests during functions and function related duties.
- Familiar with and adhere to all liquor liability laws.
- Maintain open communication with management and other employees.
Candidate Info
years in workforce
months at this job
Hospitality
Houseman/maint.
Greeted and acknowledged guest in a courteous manner.
- Responded to guest inquiries and assistance.
- Inspect assigned areas and perform cleaning task accordingly.
- Report maintenance issues.
- Delivered clean linen to assigned sections.
- Ensured overall guest satisfaction.
- Performed other duties as requested by management.
- Trained new personnel on job duties.
Candidate Info
years in workforce
years at this job
High School Diploma
Communictions
Conference Center Coordinator/event Staff/banquet Staff/head Houseman
Provide superior five-star guest service in all facility areas/events
- Responsible for set-up, maintaining and breakdown of event/banquet/conference
- Utilize excellent interpersonal, organizational and teambuilding skills to maintain
- Work with management, sales, event planning, executive chef, food preparation staff, and floral departments to ensure that all expectations are met and exceeded by own
- Train new hires
- Food Service and Preperation
Candidate Info
year in workforce
months at this job
Houseman/housekeeper
Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Gather and empty trash.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
- Notify managers concerning the need for major repairs or additions to building operating systems.
- Requisition supplies or equipment needed for cleaning and maintenance duties.
- Dust furniture, walls, machines, or equipment. Strip, seal, finish, and polish floors.
- Clean and polish furniture and fixtures. Steam clean or shampoo carpets.
Candidate Info
years in workforce
years at this job
Management / Investments
Houseman / Supervisor
Ensure housekeepers' work has been completed by entering each room to review the work
- Manage linen inventory and distribution to housekeeping staff
- Respond and satisfy all guest requests in a timely manner
- Coordinate and execute daily linen collection for wash, dry, and ironing
- Oversee inventory of complementary and standard items for new arrivals
Candidate Info
years in workforce
years at this job
Heating
Industrial
Houseman
Maintain the cleanliness of assigned guest floors by high dusting of walls, vacuuming, refilling, and cleaning. Clean and polish guest and service elevator door tracks. Mark removal of hallway wallpaper. Dust and wash hallway lights.
- Ensure that linen closets are stocked with all guest room supplies
- Responsible for removing trash and soiled linens from room attendant carts throughout the day
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Managing a team of 13 housekeepers to provide the best customer service by utilizing expertise and individual dedication to service and by maintaining all cleanliness of rooms for future and current guests
- Creating accurate, effective, and efficient schedules for housekeeping department
- Delegating work to subordinates based on individual merits and hotel needs
- Responsible for making rooms presentable for future and current guests
- Upholding a positive hotel image when performing any housekeeping tasks
- Called upon to aid engineering department in performing maintenance repairs to damaged items and fixtures in rooms
Candidate Info
years in workforce
years at this job
High School Diploma
Houseman
- Handled general cleaning of vacant rooms, furniture and appliances
- In charge of keeping floors, hallways and offices in clean condition
- Responsible for restocking all necessary supplies
- Interacted with guests and handled numerous housekeeping/maintenance requests
- Kept hotel equipment in working condition, as well as making repairs
Candidate Info
years in workforce
years at this job
Houseman
Maintained the cleanliness and organization of any banquet rooms, hallways, storage, and service areas.
- Set-up banquet rooms for weddings, parties, tournaments, holiday, and other special events per the specifications of a banquet events order.
- Reset the banquet room to its original state after an event has concluded.
- Provide excellent service to members and guest.
- Vacuumed rugs and carpets in offices.
- Cleaned and dusted walls, furniture, woodwork, and locker rooms.
- Washed, scrubbed, and disinfected rest rooms and shower rooms.
- Cleaned windows, door glass, and drinking fountains.
- Emptied and cleaned waste containers
- Assisted in moving or rearranging chairs, tables, desks, and furniture.
- Replaced lights.
Candidate Info
years in workforce
years at this job
Porter/houseman/doorman
Assist customers with delivering their luggage, performing room demonstrations, and provide key contacts within hotel for all of their needs.
- Responsible for delivering any food, drink and newspapers to customers' rooms, as well as run any errands that may be asked by them.
- Collect garbage from all 32 floors and separate for next day pick up.
- Complete all housekeeping duties which include room and premises cleaning and setup.
- Kept all linen closets stocked and maintained
- Assist other room attendants to perform their job efficiently
- Moving furniture, painting, unclogging sinks and toilets.
- Light plumbing such as fixing a leaky toilet.
- Light electric such as changing light fixtures.
- Replacing ac units, refrigerators and cleaning balcony windows.
Candidate Info
years in workforce
months at this job
High School Diploma
Banquet Houseman
Knowledgeable of event menu items, table contents, appropriate table settings and service ware, and the correct preparation and garnishing methods
- Responsible for setting up, maintaining and breaking down banquet rooms in order to prepare and clean up functions
- Set tables and chairs to meet function specifications
- Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
Candidate Info
years in workforce
months at this job
High School Diploma
Houseman
Patrol parking levels
- Pull trash on floors
- Patrol each level of building
- Clean and secure lobby, pool area and computer area
- Clean restrooms, entryways and hallways
- Check with and communicate with Hotel Night Auditor hourly
- Strip MEPS rooms
Candidate Info
years in workforce
years at this job
High School Diploma
Houseman
Ensure quality and cleanliness throughout the hotel.
- Clean lobby area, halls, and bathrooms.
- Stock housekeepers carts with clean linen, towels and supplies.
- Collect dirty linen and transport it to the laundry room.
- Assist in the laundry room when needed.
- Assist in training new staff members.
- Vacuum carpets, empty trash, sweep and mop all floors.
- Assist housekeepers and supervisors with moving heavy equipment.
Candidate Info
years in workforce
year at this job
Business Accounting Assistant
Business
Houseman
- Responsible to support and assist room attendants
- Be in charge of the management of trash and waste
- Receiving, stocking and distributing of housekeeping supplies
- Clean and maintain common areas within the hotel with all health and safety standards
Candidate Info
years in workforce
year at this job
Busissnes Aministration
Houseman
- Cleaned corridors, elevators, visitors areas, service areas and linen closets.
- Assisted in cleaning rooms and performed laundry function.
- Filled all chemical dispensers for the cleaning department.
- Stocked housekeeping carts for the room attendant.
- Kept all linen closets stocked and maintained.
- Assisted other room attendants to perform their job efficiently.
- Remove trash, vacuumed corridors and public areas.
Candidate Info
years in workforce
months at this job
High School Diploma
Automotive Technician
Houseman
- Maintains par stock of linen, operating supplies, room amenities and cleaning chemicals for section.
- Picks up guest room bagged trash and soiled linen.
- Vacuum, dust and mop as required.
- Maintains grounds in general areas, shampoo, buff, etc.
Candidate Info
years in workforce
years at this job
Banquet Houseman/ Assistant
Banquet Set-up
- Set tables and chairs for banquets
- Reset and refresh rooms
- Monitor customer flow and to assist, answer any question the employee(s) may have and to be available to step in to avoid long lines or wait time.
- On floor mainly throughout the day and was there to help if needed
Candidate Info
months in workforce
months at this job
Civil Engineering
Houseman
Service, clean, or supply restrooms.
- Gather and empty trash.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Strip, seal, finish, and polish floors.
- Notify managers concerning the need for major repairs or additions to building operating systems.
- Requisition supplies or equipment needed for cleaning and maintenance duties.
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Candidate Info
year in workforce
months at this job
Banquet Houseman
Greeted all guest in a courteous and professional manner.
- Effectively set up and took down equipment for banquets, catering events, and member dining areas.
- Removed breakfast and lunch garbage after each meal.
- Cleaned food preparation areas, cooking services, and utensils.
Candidate Info
months in workforce
month at this job
High School Diploma
Houseman
Cleaning public areas, pool, lobby, public bathrooms etc
- Feeding swans
- Cleaning after the swans
- Emptying housekeepers carts
- Taking needed items to housekeepers
- Shampooing carpets as needed
- Vacuuming floors
- Laundry washing, folding towels, sheets, and pillow cases
Candidate Info
years in workforce
years at this job
Houseman
Check and stock linen in service landing closets.
- Check and refill room attendant carts and fill all the chemical bottles.
- Sweep, vacuum, mop hallway and staircases.
- Check and clear trash from the floors and public spaces.
- Attend all the calls and request from the front desk, supervisor and the team.
- Follow all the companies safety and security policies and procedures.
- Clean public and gym bathrooms.
- Remove trash and garbage.
- Deliver items for guest requests.
Candidate Info
years in workforce
years at this job
Course Of Hospitality Management
Houseman
- Strip, seal, finish, and polish floors
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Candidate Info
years in workforce
year at this job
Basic
Houseman
- Maintain sanitation of pool area along with the facilities.
- Operate the appropriate machinery for cleaning, stripping, waxing floors and carpeting.
- Assist housekeeping with lunches
Candidate Info
years in workforce
years at this job
Arts And Sciences
Hvac / R
Houseman
- Administer customer service to guests by accommodating any special needs or requests
- Manage and maintain the physical appearance of the hotel interior and exterior
- Provide shuttle transportation for guests to various locations
Candidate Info
years in workforce
years at this job
High School Diploma
Houseman/commercial
Service, clean, and supply restrooms.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
- Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
Candidate Info
years in workforce
months at this job
Houseman
- Set up rooms to Event ready or restaurant ready
- Maintenance (changed light bulbs, fixed doors, build things, painted)
- Take inventory
- Housekeeping
Candidate Info
years in workforce
year at this job
Houseman
- Demonstrated leadership abilities by assisting in the training and onboarding of new House Men employees
- Provided administrative aide to senior staff on tasks such as coordinating ingoing/outgoing mail, overseeing inventory, purchasing office supplies, and maintaining neat and fully stocked public work stations
- Provided information to guests regarding the hotel amenities and local attractions and discounts
- Provided guest with extra linens, hygiene products, room service requests, and shuttle or taxi services
- Responsible for the cleanliness of guestroom and public areas of the hotel, or other organization events such as wedding brunches, corporate and travel groups, and familiarity trips for travel professionals
- Highly skilled in sweeping, mopping, washing, waxing and polishing floors
- Able to maintain a neat, clean and well-groomed appearance
- Stocked housekeeping carts for the room attendants
- Substantial knowledge of all housekeeping equipment and maintenance of carpet care and floor surfaces
Candidate Info
years in workforce
years at this job
High School Diploma
Houseman
- Sweep, mop, dust, wax and polish floors, furniture and equipment.
- Clean and disinfect washrooms, laboratories and supplies.
- Move equipment and furniture.
- Remove soiled and contaminated dressings and supplies.
- Kept bathroom supplied with paper, towels and soap.
- Order and distribute custodial supplies.
- Collect and dispose of waste and garbage.
- Maintained inventory.
Candidate Info
years in workforce
months at this job
Majored
Front Desk Clerk/ Houseman
- Welcome and register guests. Explain services and room rates.
- Handle guest check in and checkouts professionally and in a welcoming manner
- Issue room key and forward instructions to Bell Person
- Make changes and confirm reservations by means of the Lodging Management Systems
- Keep records of room availability and guests’ accounts
- Post charges of food, room, liquor and telephone to system and manual ledger
- Maintain the hotel’s high standard of service and hospitality
- Verify that all updated reports have been run
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