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Laundry Manager Resume Samples
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6-10 years of experience
Directed all hotel laundry operations for 255-room hotel room and four restaurants, and managed team of 12 employees.
- Performed staffing, training and development, scheduling, invoicing, and payroll functions.
- Presented at and actively participated in monthly financial review and weekly management meetings, and attended all hotel employee recognition and celebration events.
- Managed relationships with vendors, communicating regularly to ensure accuracy and quality of products and services.
0-5 years of experience
Responsibilities included opening house, inventories, and laundry productivity and staffing.
- Created a PM program for all laundry equipment.
- Re – organized the laundry layout improving conditions and accessibility to all machinery.
- Managed bell staff, guest service agents, Valet Parker’s and concierge.
- Implemented a frequent guest program
- Reduced liability cost in Valet Parking by $10,000.
0-5 years of experience
Maintained interior and exterior upkeep of a 119 bed skilled nursing facility to deliver the best quality and safety environment for residents
- Managed and maintained production and supply levels to provide an accurate amount of product needed for daily use
- Supervised, educated and disciplined staff as necessary to maintain an excellent quality work environment that aligned with the mission and vision of the facility
- Involved residents and family members in daily interaction to establish exceptional satisfaction with facility services
0-5 years of experience
Set goals and coached staff to increase productivity by 48%
- Conceptualized linen movement and equipment placement to increase workflow
- Negotiated and executed vendor contracts
- Implemented and scheduled preventative maintenance of equipment
- Addressed service, quality and linen purchases with all departments
- Compiled and distributed production, labor and cost reports
0-5 years of experience
Responsible for the overall direction of the day to day operation of the department.
- Completed timely and accurate performance reports to senior management.
- Provided support, direction and information for a staff of 39 employees.
- Implemented and monitored shortage controls.
- Enforce and monitored budget for the department’s salary and equipment expenses.
10+ years of experience
Purchase, budget and manage all laundry department inventory and department financials for Abbey Resort and two offsite resort locations
- Develop and execute strategy to enhance and maintain laundry facility productivity and eliminate or improve the unproductive aspects of the current strategy
- Hold responsibility of efficiency of entire resort and spa on a monthly basis as Manager on Duty
- Interview, provide necessary training, and work direction for a team of 18 employees and two supervisors through coaching, performance feedback and daily interaction
- Plan and execute social, diversity and training activities to maintain a well trained and cohesive team
- Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload
6-10 years of experience
Housekeeping and Laundry Manager for a three building Senior Campus with Independent, Assisted and AFC levels of care. Duties included scheduling and payroll for a staff of 14.
- Increased Resident Satisfaction scores for Housekeeping and Laundry by 13% in the first year.
- Attended Monthly Resident Town Hall meetings for feedback
- Participated in and passed state inspections for 20 bed AFC area.
- Implemented a cyclical carpet and floor care program.
- Managed yearly budget for the Environmental Services Department including Capital Requisitions.
- Ordered housekeeping, laundry and carpet care supplies through a computerized catalog system.
- Monitored and corrected Payroll through the Kronos system.
0-5 years of experience
Managed a staff of 30 union housekeepers to include laundry staff and Janitors, daily; attended all mandatory meetings
- Inspected an average 270 residents rooms daily to include public areas, hallways, and restrooms
- Scheduled employees for their shift every month and reported all unsafe areas to maintenance immediately
- Monitored linens and cleaning supplies daily; as well as helped out housekeeping staff when needed
- Completed all paper work such as assisting with payroll, ordering supplies, and linens when needed
- Addressed residents complaints and concerns and participated in manager in duty twice a month
- Held monthly in-service meetings when needed, hiring new housekeeping staff when needed
- Checked all housekeeping carts for proper supplies; responsible for a clean work place environment
0-5 years of experience
Managed, trained and scheduled 14 housekeepers and one Supervisor in Unionized “For Profit” Hospital.
- Negotiated and managed outsourced laundry services.
- Served on Hospital Safety committee as Safety officer. Investigated and evaluated incidents of infection or other abnormality in patient care that might create undue risk.
- Created Department Operations Manual and Hospital Safety Manual
0-5 years of experience
Assisted in supervising 3 to 4 assigned personnel in the maintenance, preparation, and cleaning of carpets, hardwood and VCT flooring, and upholstery as well as linens needed for nursing staff.
- Assisted with the training of assigned staff and site based staff in the proper use of specialized tools, materials, and equipment
- Created bi-weekly schedule for 6 to 8 hourly employees
- Assisted in performing preventive maintenance where possible to keep equipment in good running condition.
0-5 years of experience
Managed housekeeping, laundry and maintenance functions of the rooms.
- Responsible for hiring, scheduling, training, evaluating room attendants, housemen and laundry employees.
- Reported and evaluated unsafe conditions and provided recommendation for corrective actions.
- Evaluated internal housekeeping process as well as conducted external research to improve housekeeping supplies and equipment.
- Established standards and procedures for the staff in accordance with the established policies of the hotel.
- Prepared budget, work reports and other administrative guides.
0-5 years of experience
Helped open and operate housekeeping and laundry department
- Initiated programs to save $20.000 plus in supervisory salaries
- Opened laundry and valet departments
- Hired and trained all staffs in different departments
- Cut operating costs by obtaining competitive bids
- Increased profits by initiating employee and outside valet serviced
0-5 years of experience
Helped open and operate housekeeping and laundry department
- Initiated programs to save $20.000 plus in supervisory salaries
- Opened laundry and valet departments
- Hired and trained all staffs in different departments
- Cut operating costs by obtaining competitive bids
- Increased profits by initiating employee and outside valet serviced
0-5 years of experience
Located in Downtown Seattle consisting of 425 guest rooms and 25,000 square feet of convention space.
- Managed the opening of the Hyatt at Olive 8’s laundry department
- Overhauled the laundry department at the [company name] to include the Hyatt at Olive 8
- Acted as Executive Housekeeper from August 2009 – December 2009
- Finished in the top 3 of all Full Service Hyatt’s for Guest Room Score
- Implemented procedures to increase laundry productivity from 72lbs per hour to 88lbs per hour
- Started a new deep clean/marble polishing program
- Won the 2009 Rooms Division of the Year, Department of the Year and Manager of the Year
- Won the 2009 Third Quarter Manager of the Quarter
0-5 years of experience
- Opening team manager creating the day to day operation plan created to outperform expectations.
- Lead 15 direct reports to their full potential within the business line.
- Created financial success in the laundry department by minimizing employee overtime and operating costs.
- Fashioned innovative methods to continuously improve productivity and moral.
- Collaborated with other leaders to maximize the experience for guests.
- Successfully managed SOP’s for six separate departments within the hotel.
0-5 years of experience
Supervised laundry staff and acted as a lead worker in operating all laundry equipment.
- Monitored the condition of all laundry equipment for proper maintenance.
- Operated washers, dryers, and others machines in accordance with safety standards.
- Assisted Director of Services in the control of linen inventories. Maintained a sufficient supply of washing chemicals and others associated supplies as necessary.
- Washed, dried, folded and transported linen/clothing according to proper procedures.
- Performed special projects and others responsibilities as re-quired.
6-10 years of experience
Supervisor of a work crew consisting of sixteen individuals.
- Ensured the identification, disposal and decontamination of contaminated, infectious materials daily.
- Responsible for SOP updates, training, and cutting costs.
- Fulfilled all laundry orders for GCDC.
- Oversaw the upkeep and maintenance of the Unmac 150, Unmac 175, Cissell 175, Unmac 250, and Maytag 240.
- Trained individuals on positions in laundry as well as other co-workers.
- Provided leadership and support to team members.
0-5 years of experience
Established and monitored overall plant performance for production, quality and on-time performance.
- Developed profit plans and budgets for the efficient use of materials, equipment, chemicals and employees.
- Implemented cost effective systems of control over capital, operating expenditures, manpower, wages and salaries.
- Hired, oriented and trained all new employees on safety and equipment operations.
- Regulated the flow of work onto the conveyor from multiple orders.
- Responsible for production support, accident reports and employee reviews.
0-5 years of experience
Monthly budgets and supplier contract negotiations to ensure profitability of laundry facility
- Coordinated laundry employees weekly work schedules and daily distribution of required linens to internal departments at New Britain facility and six additional outside accounts
- Supervisor of laundry maintenance dept. including mechanical contractors for all laundry equipment, HVAC, plumbing and electrical systems
- Complaint resolution through communications with hospital staff including doctors, nurses, supervisors and upper management
- Conducted safety and compliance training and testing for hospital staff
- Consultant with contractors for the HVAC, plumbing and electrical renovations of the OR and ER at New Britain facility and the 2nd floor renovations at Bradley Memorial Hospital
0-5 years of experience
Hire, train, and mentor new workers and maintain employee records
- Planned and executed daily operations within the laundry unit of facility
- Developed and maintained work schedules for six direct reports
- Ordered and maintained proper inventory of supplies
- Planned daily work for personnel and delegate responsibility to ensure department ran smoothly
- Greeted new residents and explained procedure for laundry and marking to ensure a smooth transition
0-5 years of experience
- Delivered top-notch customer service, resolving any complaints promptly and effectively
- Developed, directed, evaluated, and revised all customer and worker services
- Managed and oversaw supply orders to ensure continuous operations
- Upheld safety and security of clients by tracking machine maintenance and repair
0-5 years of experience
Responsible for planning, organizing, directing, coordinating, reviewing, monitoring, receiving, and controlling the activities of the Housekeeping/Laundry department to provide services necessary to ensure a safe and efficient operation meeting the cleanliness and sanitation standards of the organization. Evaluates, develops and implements departmental policies and procedures, goals, objectives and standards of work.
- Planning, developing and participating in a continuing departmental training program and orientation program.
- Supervising and directing assigned staff to include interviewing and hiring new staff, evaluating work performance, counseling, disciplining in accordance with established policies.
- Coordinating departmental activities and responsibilities with other departments.
- Developing and implementing annual operating budget to include personnel, equipment, materials and supply needs. Monitors budget after adoption.
- Preparing and presenting various statistical and operating reports. Processes time and attendance.
- Enforcing the department’s policies and procedures in regards to the incorporated mission values, customer relations, and service excellence.
6-10 years of experience
Supervisor of a work crew consisting of sixteen individuals.
- Ensured the identification, disposal and decontamination of contaminated, infectious materials daily.
- Responsible for SOP updates, training, and development of knowledge with upcoming changes.
- Fulfilled all laundry orders for GCDC as well as oversaw the upkeep and maintenance of the Unmac 150, Unmac 175, Cissell 175, Unmac 250, and Maytag 240.
- Provided leadership and support to team members.
6-10 years of experience
- Supervised and trained assigned offenders in the use of laundry equipment
- Performed maintenance and repairs on laundry equipment
- Requisitioned and issued supplies and materials for the laundry facility
- Prepared reports on laundry facility operations
- Assisted in maintaining security of assigned offenders
0-5 years of experience
- Gathered, cleaned and delivered linen and towels from all hospital departments
- Supervised from two to five laundry
- Maintained hospital grounds and lawns
- Managed teams of workers to landscape and clean grounds
0-5 years of experience
Manage and evaluate 18 Union(1199) member personnel for a 400 bed Hospital/Nursing Home
- Develop the annual budget(Operations and Capital) and controlling expenditures within this budget
- Prepared staff for JCAHO inspection and our State Survey inspection(No recommendations or deficiencies found)
- Member of the Environment of Care Committee, Value Analysis Committee, Mission Committee, Resident Council, and the Laundry Committee
- Responsible for all purchasing of equipment, linen, chemicals, uniforms, etc.
- Maintain all employees records such as payroll, accruals of vacation time, holidays, sick time and ensure that all employees attend all mandated in-services such as Corporate Compliance and Safety
0-5 years of experience
Managed a team of 10-12 people with varied tasks.
- Assisted all outlets in getting up to PAR levels and realizing current inventory levels.
- Responsible for scheduling all associates and managing their Kronos punches.
- Created a departmental requisition spreadsheet to ensure all outlets receive timely and accurate linen needs.
- Worked closely with the Director of Housekeeping and Assistant Director of Housekeeping to ensure high linen quality for guest rooms.
- Responsible for monitoring and ordering chemicals.
0-5 years of experience
Managed five employees and trained for proper use of machines and laundry cards
- Hired employees and scheduled weekly work duties
- Proper loading of customer clothing into washers by lbs. with corrective use of employee laundry cards. The completion of clients fluff & fold package
- Received and marked articles for laundry by name and phone number
- Charge customers by 1.00 lb. for fluff and fold
- Pickup and delivery service to varies Harbison hotels
0-5 years of experience
Manage laundry operations for the Dining Services Unit, ensuring sanitized materials
- Supervise two student employees, implementing departmental policies and procedures
- Coordinate staff meetings with laundry personnel to address workflow concerns
- Implement effective training materials to establish departmental vision for student employees
- Commit to punctuality, superior performance and dependable service
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Laundry Manager
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
