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Registrar Duties and Responsibilities

Daily duties for registrars vary based on the facility where they work and the number of people coming into the facility. However, these core job tasks are common in most environments:

Interview Patients or Students Registrars interview patients or students to accurately fill out admissions forms and any necessary intake paperwork.

Answer Phones Registrars answer all incoming phone calls and route calls to the appropriate facility department.

Respond to Questions Registrars answer questions regarding admissions, financial aid, and other issues.

Assess Individual Needs Registrars assess the individual needs of each student or patient to determine what paperwork they need and where they need to go within the facility.

Process Paperwork Registrars process requests from students or patients, and file paperwork appropriately.

Greet People Registrars greet people who come into the facility and direct them where they need to go.

Clean Registrars keep work areas clean and organized. This includes taking out the trash, wiping down counters, and performing light dusting.

Maintain Confidentiality Registrars maintain confidentiality at all times to protect patient and student privacy.


Registrar Education and Training

There are varying requirements for registrars based on the hiring facility and the tasks registrars are expected to perform. Some facilities require registrars to have a bachelor's degree in business administration or a similar field of study. Other employers require that candidates have a high school diploma or GED and train them as entry-level employees. Training is provided to registrars, the length of which varies by facility and by the education and experience of the individual employee. While in training, registrars work under supervision from a senior front office staff member or office manager.

Registrar Salary and Outlook

PayScale data shows that college and university registrars earn $53,826 in median annual pay (or $25.88 per hour), while patient registrars earn $13.81 per hour. According to Bureau of Labor Statistics (BLS) data, medical records and health information technicians (who perform duties similar to registrars) earn $39,180 annually, or $18.83 per hour. The BLS projects employment in this field will rise 13 percent through 2026. This rate is faster than the national average. Benefits are provided to full-time registrars. Most employers offer healthcare coverage with dental and vision insurance benefits in addition to life insurance and retirement planning options. Paid vacation days and holidays are usually included in these standard packages. Some employers provide additional perks including free meals, gym memberships, and free parking.

Helpful Resources

Use these books and websites to find training programs, career tips, news updates, and helpful information for registrars in all fields:

American Association of College Registrars and Admissions Officers - this professional organization offers information about training programs, upcoming networking events, research materials, and articles

The Registrar's Guide: Evolving Best Practices in Records and Registration - learn the best ways to maintain records and register people with this comprehensive guidebook written for professional registrars

Association of Registrars and Collections Specialists - read about news and upcoming events, find programs, and explore professional development courses at the ARCS website

Medical Interviews: A Comprehensive Guide to CT, ST and Registrar Interview Skills - use this book to learn interviewing skills and get the techniques registrars need to fill out admissions forms accurately

National Association of Healthcare Access Management - explore certification programs, education resources, publications, and upcoming events for healthcare registrars at this website

Curriculum Management and the Role of the Registrar - this book provides tips and information on the role of the school registrar and the skills it takes to find success in this field

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