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Customer Service Receptionist Resume Samples
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10+ years of experience
Answered all in-coming and outgoing calls, directed messages using a multi-line telephone system.
- Opened and closed reception telephone switchboard
- Handled and processed all incoming problems/requests/inquires for customers and associates
- Operated a computer with multiple information screens to research and resolve customer inquires
- Typed, faxed and photocopied correspondences, memos, forms and miscellaneous documents
- Maintained and updated the company telephone directory
- Performed other general administrative and customer service related tasks as requested
0-5 years of experience
Assisted customers with inquiries and resolved customer issues
- Responded to pricing inquiries and processed orders, providing accurate and timely information and quotes
- Monitored and coordinated invoice and shipping functions
- Worked closely with the International Sales Manager, Shipping, and Quality Control departments to ensure high levels of service.
- Provided sales information and service support to sales reps and managers.
- Tracked and monitored data, invoices, and prepared weekly reports.
0-5 years of experience
Maintained up-to-date knowledge of store policies regarding associates, schedules and department knowledge.
- Worked as a team member performing duties, announcing guest on the floor for associates, assistance with department directions, shipping out license plates and receiving customer plates.
- Managed quality communication, customer support and product representation for each client.
- Assisted customers with resolution of store and product complaints.
- Responsible for answering customers calls in a timely manner and guaranteeing high level of customer service.
0-5 years of experience
Answered multiple phone calls.
- Scheduled Appointments for new and established account holders.
- Processed payments for account holders at the time of office visits.
- Assisted clients with any questions and/or concerns.
- Filed and faxed
- Generated a report at the end of each business day for records.
0-5 years of experience
Answered phone calls, sent out emails and handled all inventory for office staff.
- Handled all payments for program with up to eight to ten thousand in sales.
- Handled customer complaints with billing, driver logs, driver routes, meals and delivery.
- Collect personal preferences from dietitian consultant for our clients.
- Created profile for customers using Microsoft word.
0-5 years of experience
Maintained up-to-date knowledge of store policies regarding associates, schedules and department knowledge.
- Worked as a team member performing duties, announcing guest on the floor for associates, assistance with department directions, shipping out license plates and receiving customer plates.
- Expressed appreciation and invited customers to return to the store.
- Managed quality communication, customer support and product representation for each client.
- Assisted customers with store and product complaints
- Responsible for answering customers calls in a timely manner and guaranteeing high level of customer service.
- Assisted customers in finding associates and departments.
- Responsible for assisting every client in person or over the phone in a timely manner.
Customer Service Cover Letter Examples
