Phone Representative Resume Examples

Phone Representatives work in call centers and manage inbound and outbound calls. Main job responsibilities listed on a Phone Representative example resume are following communication scripts, determining customer needs, providing solutions to issues, keeping conversation records, and selling company products and services. Based on our collection of Phone Representative resumes, essential job skills are excellent communication and listening abilities, telephone etiquette, recordkeeping, customer service, and conflict resolution. Most Phone Representatives hold a high school diploma and are trained in various fields.

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