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Additional Customer Service Resume Samples
Parts Counter Resume Samples
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0-5 years of experience
- Operated store, supervised employees, and maintained and ordered inventory.
- Provided technical assistance to employees and customers.
- Established guidelines to ensure efficient and quality customer service.
0-5 years of experience
Parts Counter and Warranty
- Knowledge in various Dealership systems such as DCS, Dealertrack, and DealerTire
- Sold parts to wholesale customers
- Assured delivery of parts in a timely manner to our wholesale customers
- Provided parts service to parts advisors and technicians
- Advised and sold parts to retail customers
- Actively promoted retail sale of parts, upgrades and accessories
0-5 years of experience
Master Certified in Parts
- Operate Office Machines Computers Snap on Tools, and UCS
- Sales and Wholesale Parts
- Followed stocking and maintained inventory
- Received cash, checks and completed credit-card transaction from customers
0-5 years of experience
Pull parts from warehouse for service technicians and customers.
- Determine and place orders for parts to replenish stock as needed.
- Receive and fill telephone orders for parts requested and set up deliveries as needed.
- Maintain customer goodwill by greeting and acknowledging all customers.
- Efficiently communicate with Service Advisors for recommended repair part quotes.
0-5 years of experience
- Parts Tickets (Commercial Orders, Counter Sales)
- Stock Orders (Placing, Receiving, Stocking)
- Customers (Calls and Messages) Commercial Counter responding
- Inventory (Stock Checks, Counts, organization)
- Deliveries (Route Driver for Routes 1, 3, and 4)
- Hub Picker (Pick Parts for Route Stores)
0-5 years of experience
- Highly skilled in handling customers' parts requirements in terms of both sales and services
- Working knowledge of assisting customers in selecting required parts and providing relevant advice
- Well versed in pulling purchases from stock and ensuring the right part is being provided to the customer
- Hands on experience in maintaining core inventory
0-5 years of experience
- Accurately fulfill customer parts needs via phone or sales counter
- Select appropriate vendors to obtain parts when not in stock
- Safely and promptly deliver parts to Wholesale customers
- Conduct weekly inventory counts
- General housekeeping of storefront, rotate stock as needed
- Meet with Wholesale accounts to conduct weekly sales visit and restock shelves
0-5 years of experience
- Assist customers with selecting and identifying parts needed for a project
- Pull parts from the ware house and order any parts not found in the supply room
- Supply service technicians with parts as requested
- Verify shipments against receipts
- Replenish inventory on a daily basis
- Provide advice to customers about the right type if parts that they need
0-5 years of experience
- High volume Collision Center also serving 6 sister stores.
- Review estimates to ensure ordering of correct parts.
- Consult various make catalogs.
- Bill parts to correct repair order and update status of each part received.
- Work with technicians as well as estimators to order supplement parts needed.
- Create purchase orders for vendors, code invoices to coinciding accounts as well as post invoices for accounting.
- Daily deposit for parts and service department.
- Ensure positive vendor and customer relations.
0-5 years of experience
Parts Counter
- Helping customers with OEM motorcycle parts and accessories.
- Opening, operating and closing a point of sale register.
- Providing customer service for local wholesale accounts.
- Stocking shelves and inventory.
0-5 years of experience
- Inventory management, including ordering, receiving and processing all parts.
- Accurately building parts and pricing lists for mechanical jobs, then pulling and providing them to the mechanic.
- Assisting walk in customer who need to buy parts for repairs they are doing.
- Assisting with customers' phone calls, scheduling and cashing out.
0-5 years of experience
- Supervise multiple employees through all aspects of warehouse
- Oversee all shipping from picking to delivery (via FedEx, UPS, parts delivery truck, etc…)
- Oversee all receiving as well as reconciliation for documentation
- Aid in daily working for the body shop
- Clean and maintain worksite
- Fill in for Parts counter personnel when needed.
- Answer incoming calls for customers
- Sold parts for both wholesale and retail
- Interact with all customers to help maintain premium service
- Ensure that even a “difficult” customer has the best experience possible with our company.
0-5 years of experience
- Received and distributed parts/products for retail and use by technicians for auto repair services.
- Tracked inventory of parts/products.
- Transported parts between dealerships.
- Communicated with clients.
0-5 years of experience
- Assess and identify customer needs, then determine the best solution for their individual problem.
- Assist with office duties which includes answering phones, computer troubleshooting, and maintaining office organization.
- Communicate and maintain relationships with outside vendors.
0-5 years of experience
- Take inbound phone calls selling parts to whole sale and retail customers using a Chrysler online system.
- Face to face interacting with customers.
- Communicating daily with Service Advisors to estimate costs of repairs.
- Organize and arrange daily inventory.
- Communicating daily with technicians to figure out what parts they need to fix the vehicles they are working on.
- Completing training exercises to become a certified parts associate.
- Data Entry.
- Receive, order and stock parts/Inventory.
- Work closely with Technicians on correct parts to order.
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