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Customer Support Executive Resume Samples
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Candidate Info
years in workforce
months at this job
Business Administration
Customer Support Executive
Collaborated with other departments within [company name] on regular basis to resolve customer concerns.
- Acted as a focal point for assigned processes and department interface.
- Completed thorough documentation via [company name] internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution.
- Maintained productive and satisfactory relationships with clients and employees to ensure dispute resolution.
- Provided operational support by preparing detailed and accurate documentation such as invoices, memos, letters, financial statements and other documents using all Microsoft applications.
- Maintained confidential and secured information of the firm.
Candidate Info
years in workforce
years at this job
Customer Support Executive
Called customers to validate their home elevation and solar panel loans and see if they wanted to continue with approved loans
- Set appointments with our loan managers for customers who were approved for loans
- Worked with customers to help them understand what kind of work would be performed if their property was suited to receive a loan
- Contacted contractors to schedule visits to customers' homes
- Suggested open loans that were qualified for the already open accounts to get them started and prepared for next step of completion
Candidate Info
years in workforce
years at this job
Information Systems, Business
Customer Support Executive
Assisted customers manage assets and distributions for investments including development of new business opportunities.
- Worked directly with management team to develop effective processes to support prospective clients.
- Supported sales team with customer qualifications and new business development.
- Skillful developer of good rapport among team members to promote professional culture.
- Targeted existing client base and increased customer consultations by 20%.
- Built solid partnerships with new customers adding over $5M in new business.
Candidate Info
year in workforce
year at this job
Business Administration
Bachelor of Arts
Business Administration
Customer Support Executive
Responsible for customer care and service, accounting and export documentation.
- Developed rapport with existing clientele.
- Assisted in marketing efforts of various imported products.
- Communicated on a regular basis with freight forwarders.
- Managed the Singapore branch office during July/Aug 1999.
Candidate Info
years in workforce
year at this job
Finance Management
Software Engineering
Commerce
Customer Support Executive
Worked with end users for initial training and customization of a custom Developed Accounting Package
- Provided customers with on site support
- Trained customers on package usage
- Customized the package to meet specific client requirements.
Candidate Info
years in workforce
months at this job
Computer Science
Customer Support Executive
- Handled customer queries, feedback, complaints and requests, data entry & documentations.
- Effectively maintained and developed relationships with internal/external customers as per the best of standards and service provided.
- Researched and compiled answers to customer inquiries and responded in a timely manner
- Made outbound sales calls and provided administrative support to customer service team
- Day to day administration work with respect to coordination's between different departments of the motel.
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