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Assistant Manager Duties and Responsibilities
An Assistant Manager will perform various tasks to help upper management ensure that business or store operations are successful. We have reviewed several job listings and found the following among the core Assistant Manager duties and responsibilities.
In most cases, an Assistant Manager is heavily involved in the day-to-day supervision of employees. This would include scheduling, conflict resolution, payroll management and disciplining. They also work closely with managers in making hiring and firing decisions. Assistant Managers are also typically responsible for ensuring that employees complete training and professional development programs.
Supervise and Train Employees
Particularly in a retail environment, an Assistant Manager will often be the first managerial individual to interact with a customer. Assistant Managers will work to resolve customer complaints, address customer concerns and explain company or store policies.
Deliver Customer Service
An Assistant Manager must be familiar with all aspects of a manager's job and be ready to assume that role in a manager's absence. This would include completing reports that would be submitted to the manager upon his/her return.
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Assistant Manager Resources
In order to help you further research a career as an Assistant Manager, we have provided some of the best industry resources below. You will find links to both online and print resources that will give you insight into the daily responsibilities, challenges and rewards of life as an Assistant Manager.
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