HR Representative Job Description
A Human Resources (HR) Representative works with an organization’s new, current and former employees to assist in the hiring, administration and training processes. HR Representatives must adhere to all the rules and policies of the organization they work for as well as ensuring the organization’s practices comply with all local, state and federal regulations.
HR Representatives work under the supervision of an HR manager, but many of their duties are performed with little or no supervision. The Bureau of Labor Statistics predicts a job growth rate of 5 percent through 2024 for Human Resources Specialists. This will add approximately 22,000 jobs to the field during this period.
HR Representative Duties and Responsibilities
The type of organization an HR Representative works for will determine their particular responsibilities, however, there are several main duties all HR Representatives perform. A review of current job listings identified the following primary tasks and responsibilities.
HR Representatives are responsible for creating, maintaining, storing, securing and destroying employee records. All the paperwork and documents pertinent to an employee such as, applications, tax forms, benefits paperwork and personal data is gathered by the HR Representative. All changes or updates to paperwork must be added to the file and the HR Representative must maintain an efficient storage process. Because of the sensitive or confidential data contained in most employee records, HR Representatives must ensure the files are secure and safe from theft or tampering. They are also in charge of record retention schedules and must destroy records when they are no longer relevant.
Provide Benefits Consultations
Many HR Representatives will work closely with employees regarding their benefits and compensation options. Employees are often directed to their HR Representative when they have questions regarding their benefits or if they need assistance completing their benefit paperwork. HR Representatives may also provide recommendations to management regarding benefits and pay scale in order to attract a worthy and competitive workforce.
Participate in Recruitment and Hiring
Recruiting is often a duty of the HR Representative. They may travel to college campuses or job fairs in order to speak to potential candidates and distribute materials about their business. They must strive to find the strongest potential workers that will fit well in their business’ environment. HR Representatives also perform many of the hiring duties, including posting job openings, reviewing applications, conducting interviews, providing new hire paperwork and in some cases even performing training to new employees.
HR Representative Skills
A HR Representative must be reliable and highly organized. They should possess excellent communication skills both verbally and in writing and be team players. In addition to these traits, employers look for applicants with the following skillsets.
Core skills: Based on job listings we looked at, employers want HR Representative with these core skills. If you want to work in HR Representative, focus on the following.
- Proficient in computer software programs such as, word processors, spreadsheet programs, and database systems
- Experience with office equipment such as fax machines, copiers, and scanners
- Knowledge of human resources laws and regulations
- Knowledge of interviewing techniques
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your skillset and broaden your career options.
- College degree in Human Resources or related field
- Professional in Human Resources (PHR) Certification or Senior Professional in Human Resources (SPHR) Certification
- Ability to speak multiple languages
HR Representative Resources
There are some helpful and informational resources available on the Web for those interested in working in Human Resources. We scoured the internet and found these links full of learning opportunities and the latest industry news.
On the Web
Human Resources Certification Institute – This is the leading certification agency in the human resources industry offering a series of industry certifications as well as exam preparation.
Workforce – Workforce Magazine is designed for human resources professionals and provides the latest news and information in the field. Their website also offers blogs and other useful resources.
TLNT Talent Management and HR – A HR devoted blog covering all aspects of the industry from best practices to new and trending HR software. A great resource for those interested in a career in HR.
HR Representative Books
The Essential HR Handbook – Created to be a quick-reference guide, this handy book covers all the areas a HR professional must know to perform their duties. Whether new to the profession or experienced, this text is a great resource to have on hand.
Essential Guide to Federal Employment Laws – HR Representatives need to know the federal employment laws and regulations in order to adhere to compliance protocols, so this text is ideal for covering the latest rules on the books.
PHR/SPHR Exam for Dummies – For those interested in obtaining a HR certification this book is a must read. With plenty of examples and practice questions, this book is aimed at helping readers pass the PHR and SPHR exams.
National Human Resources Association – NHRA was established in 1951 to provide support and career development opportunities to human resources professionals. Today the NHRA offers their members a wide range of education and networking events as well as the latest news on trends and practices in the industry.
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