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How to Format a Shipping & Receiving Clerk Resume
Choosing the appropriate resume format for your experience level will help put your best attributes front and center when applying for a job. We’ll take a look at two resume formatting approaches — an experience-first format or a skills-based format.
If you have over 10 years of experience, use the chronological resume; this format dedicates the most page space to your work history section. Use a hybrid format if you have less than 10 years of experience. The work history section follows the same informational format as the chronological format but swaps the placement of the skills section so that it sits higher on the page.
If you have less than three years of experience, use a skills-based approach like the functional format. Candidate A has seven years of experience, two of which are as a shipping and receiving clerk, where they gained proper training and practical logistics knowledge. The functional resume enables this candidate to downplay a lack of extensive full-time employment in favor of sound technical knowledge related to inventory management and shipping.
1. Candidate A - Hybrid Resume
Candidate Info
- 7 years of experience
- 2 years at this job
- BA Business Administration
Work History
Shipping and Receiving Clerk, Star Crest Logistics
November 2020 - present, Long Beach, CA
- Assemble, address, stamp and coordinate the arrival and distribution of merchandise.
- Unload, unpack, verify products and record incoming merchandise.
- Organize and transfer inventory to its proper location in an 800,000-square-foot warehouse.
2. Candidate B - Functional Resume
Candidate Info
- 3 years of experience
- 1 year at this job
- AS Logistics
Professional Skills
Inventory
- Organize merchandise and transfer it to its proper location.
- Load and unload shipments from shipping crates into the warehouse.
- Unpack and examine incoming shipments; report damaged items to the supervisor and log lost items.
Shipping/Receiving
- Unpack and examine incoming shipments.
- Maintain inventory of shipping materials and supplies.
- Extract and compile information from databases to produce routine and specialized reports.
Shipping & Receiving Clerk Resume Samples
No results found
Candidate Info
years in workforce
months at this job
High School Diploma
Logistics
Data Entry/shipping & Receiving Clerk
Verified customer and account data by reviewing, correcting, deleting, information, ensuring entered data is accurate.
- Extracted and compiled information from databases to produce routine and specialized reports.
- Maintained logs of activities and completed work.
- Performed other work as required or assigned.
Candidate Info
years in workforce
months at this job
Business Administration
Radiological Technologist
Shipping & Receiving Clerk
Verified and kept records regarding incoming and outgoing shipments of store products.
- Prepared items for return shipments back to main corporate warehouse or other stores.
- Duties included assembling, addressing, stamping, coordinating shipping/receiving merchandise, unloading/unpacking, verifying products, and recording incoming merchandise.
- Arranged transportation in coordinating shipping/receiving merchandise.
- Oversaw and handled the presentation of merchandise on store floor.
Candidate Info
years in workforce
months at this job
Shipping & Receiving Clerk
Used pallets to load and unload shipments from the truck into the warehouse.
- Transferred and organized merchandises to its proper location.
- Unpacked and examined incoming shipments, reported damaged items to supervisor.
- Maintained inventory of shipping materials and supplies.
Candidate Info
years in workforce
year at this job
High School Diploma
SHIPPING & RECEIVING CLERK
Verified and kept records on incoming and outgoing shipments.
- Unpacked and inspected incoming shipments; rejected damaged items; recorded shortages.
- Reported the damages and shortages to be rectified.
- Operated fork-lift truck and utilized hand truck to transport, convey and hoist shipments from shipping-and-receiving platform to storage and work areas.
Candidate Info
years in workforce
months at this job
High School Diploma
Shipping & Receiving Clerk
Examined shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
- Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
- Packed, sealed, labeled, or affixed postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
- Determined shipping methods, routes, or rates for materials to be shipped.
Candidate Info
year in workforce
year at this job
Business Management / Accounting
Shipping & Receiving Clerk (co-op/intern)
Performed daily responsibilities of auditing paperwork.
- Managed files, spreadsheets, and miscellaneous documents.
- Assisted in shipping and receiving paperwork and transactions to upkeep inventory.
- Learned the business aspects of shipping and receiving.
Candidate Info
years in workforce
years at this job
High School Diploma
Air Conditioning And Refrigeration Mechanics
Shipping & Receiving Clerk
Supported all shipping and receiving activity at this long-standing beverage distributorship
- Accurately entered data and completed daily reports
- Safely operated forklift and other warehouse equipment
- Maintain an organized and clean work area
- Consistently met high standards for productivity
Candidate Info
years in workforce
months at this job
Certificate
It/telecommunications
Shipping & Receiving Clerk (intern)
Assisted with shipping/receiving procedures, which included address logging and vendor tracking
- Compared bill of lading to inventory intake and reported discrepancies to manager
- Maintained reliable inventory tracking system using bar coded tags
- Replenished work stations of medical supplies
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk
Coordinate delivery and pick up with clientele
- Maintained massive quantities of inventory products
- Responsible for accurate and efficient shipping of all products
- Complied a detailed record of all shipping and receiving expenses and invoices
- Engaged with all storage and distribution of company products through the use of a forklift
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk
Load and unload all incoming/outgoing material with sit down forklift
- Maintain records of all outgoing and incoming shipments from and to the warehouse.
- Prepare shipments with the correct mailing labels and ensure that all orders and withdrawal requests from the warehouse are correctly fulfilled.
- Consolidate shipping orders.
- Ensure that the goods delivered to the warehouse are in accordance with approved orders and the associated bill of lading or invoice.
- Perform the unpacking of consolidated shipment deliveries and distribute contents to the right
- Accomplish daily goods movement flow and submit to the Logistics head
- Maintain the automated inventory management system to ensure that actual physical inventory matches the database logical inventory
Candidate Info
years in workforce
years at this job
Technology
Shipping & Receiving Clerk
Scale in all loads and check in trucks to confirm proper load and merchant numbers.
- Compared identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
- Print out day by day truck schedule with proper inbound and outbound load sheets.
- Examines outgoing shipments to ensure shipments meet specifications.
- Affixes shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment.
- Perform the inbound and outbound paperwork and answered phones.
Candidate Info
years in workforce
years at this job
Human Resource / Business Management
Warehouse Shipping & Receiving Clerk
Performed daily shipping duties required for the shipment of products to customers
- Performed daily inventory and receiving duties for shipment items received from suppliers
- Processed purchase orders and bills of lading for payment of product deliveries
- Conducted monthly and semi-annual inventory audits of all parts and supplies received in the warehouse
- Utilized inventory designed computer software on a daily basis
- Audit Team Supervisor
- Conducted daily OSHA required inspections of equipment
Candidate Info
year in workforce
months at this job
Shipping & Receiving Clerk
Support the shipment of goods produced and the received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base.
- Responsible to make arrangements for pick-up by the carrier specified on the customer's purchase order which is conveyed to the shipping clerk by final inspection via the shipping instructions.
- Must report defective materials or questionable conditions to the department supervisor.
- Responsible for keeping an adequate supply of shipping materials on hand at all times.
- Required to forward a requisition for shipping materials to the Department Supervisor for approval.
- Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations.
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk/maintenance
Examined contents and compared with records, such as manifests, invoices, and ordered, to verify accuracy of incoming and outgoing shipment.
- Conferred and corresponded with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock. Packed, sealed, labeled, and affixed postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
- Determined shipping method for materials, using knowledge of shipping procedures, routes, and rates.
- Prepared documents, such as work ordered, bills of lading, and shipping ordered to route materials.
- Contacted carrier representative to make arrangements and to issue instructions for shipping and delivery of materials.
- Recorded shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record-keeping purposes.
- Computed amounts, such as shipping charges, using calculator and price list.
- Cleaned factory floors by sweeping, mopping, scrubbing, or vacuuming.
Candidate Info
years in workforce
year at this job
Shipping & Receiving Clerk
Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.
- Check import/export documentation to determine shipment verification.
- Attach address labels, identification codes, and shipping instructions on to shipment.
- Check import/export invoices and verify proper stamps to shipments.
- Negotiate and arrange transport of goods with shipping or freight companies.
- Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
- Experience using mechanic instruments and measuring tools.
- Direct delivery trucks to shipping doors or designated areas, and help load and unload goods safely.
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk
Scale in all loads and check in trucks to confirm proper load and merchant numbers
- Print out day by day truck schedule with proper inbound and outbound load sheets
- Answer phones and give directions to carriers
- Perform the inbound and outbound paperwork
- Download and assign pictures to a variety of shipments
- Verify weights to scale tickets
Candidate Info
years in workforce
months at this job
Shipping & Receiving Clerk
Organized department stock.
- Packed orders and made pallets for routing customer delivery.
- Received product shipments; stocked and sorted merchandise throughout warehouse facility, and ensured proper storage.
- Used hand truck to load and unload truck shipments.
- Loaded and unloaded heavy merchandise, maintained shipment orders, routed merchandise to appropriate department.
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk
Received order instructions, picked orders to customer specifications, and prepared for shipment
- Utilized sit-down and stand-up forklifts to load and unload trucks, gather inventory for orders, and distribute products within facility
- Operated Telxon Inventory System to retrieve and store products
- Performed sanitation operations with floor scrubbers and sweepers
Candidate Info
years in workforce
years at this job
College Prep
Shipping & Receiving Clerk
Prepare and processed documentation for every load
- Scheduling of deliveries, inbound and outbound
- Receive and ship goods in accordance to quality standards
- Built loads daily consisting of 500 stores. Adjusted orders manually based on allocations
- Collected payments for lumper service
- Training of new employees
Candidate Info
years in workforce
months at this job
Shipping & Receiving Clerk
Check shipping documents such as airwaybills to ensure that goods received conform to the items indicated in the waybills which should also match recorded shipment orders
- Check shipment orders to ensure that build-up of goods from the warehouse are released with the right documentation to the freight forwarder.
- Observe logistics work shifts to ensure optimum productivity
- Responsible for packing, picking and scanning orders using a palletzier
- Responsible for putting and pulling away orders in a temperature controlled setting
- Also responsible for working as a scanner
- Responsible for using forklift to pull orders
- Worked in the receiving and shipping department
Candidate Info
years in workforce
years at this job
Certificate
Shipping & Receiving Clerk
Responsible for dispatching work to the yardman and loaders; ensure records, logs and schedules for all received calls are accurate and monitor emails and billing to drivers.
- Manage and utilize SWOP system to bill out drivers and verify appointments scheduled for the next day.
- Utilize PINC system to dispatch and set up moves in the system in order to determine specific shipment.
- Used listening abilities to identify and determine customer needs; liaison with clients, drivers and others to maintain and promote business relationships.
Candidate Info
years in workforce
years at this job
SHIPPING & RECEIVING CLERK
Prepare shipments for postal or commercial conveyance; select appropriate shipping container; pack items to ensure safe delivery.
- Prepare bills of lading; check items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.
- Receive and unload incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; process return shipments from customers.
- Sort, counts, package, label, insure, unpack, and log inventory which is shipped.
- Inspect shipments for damages or defects; record discrepancies or damages.
- Deliver items to requisitioning departments and obtain authorized signatures for accepted items.
- Trace lost shipments and/or customer claims of lost shipments; initiate proof of delivery documents.
- Operate dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment; operate shrinkwrap machine; operate company vehicle to deliver shipments.
- Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
Candidate Info
years in workforce
years at this job
Education/ Skills
Lead Operator/machine Operator/shipping & Receiving Clerk
Slitter set ups to slit widths and length's
- Record weights and numbers
- Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material: receiving, unpacking. verifying and recording incoming merchandise or material: and arranging for the transportation of products using SAP inventory system.
- Cross trained employees
- Assisted in warehouse setup from start to finish
- Make sure all operations run accordingly in absence of warehouse manager
Candidate Info
years in workforce
year at this job
Automotive Technology
SHIPPING & RECEIVING CLERK
Responsible for ensuring the integrity and preservation of parts.
- Packaged parts for shipment and informed customers about orders ready for pick- up.
- Verified the accuracy of customer paperwork against actual parts.
- Assisted other departments with their operations.
- Capable of managing a forklift, pallet jack and a class-C delivery truck.
Candidate Info
years in workforce
months at this job
High School Diploma
Shipping & Receiving Clerk
Prioritize shipping schedules for receiving and shipping of product.
- Prepare shipping documents for domestic and international shipments.
- Inventory control of merchandize
- Inspected loading operations to ensure compliance with shipping specifications
Candidate Info
years in workforce
year at this job
Radiology
Shipping & Receiving Clerk
Received on all inventory products
- Stocking Shelves and verifying Inventory
- Organize space and shelving for storage of equipment, supplies, and merchandise; maintain safe, clean, and orderly equipment area, shipping and receiving area, and storage facility
- Prepared all store merchandise with sensors tags
Candidate Info
years in workforce
years at this job
Warehouse Specialist/product Shipping & Receiving Clerk II
- Loaded and unloaded various vehicles with no mishaps.
- Participated in the quality assurance process to pack out the integrated vehicles.
- As CDL driver operated tactical vehicles.
- Transported numerous MRAP and other vehicles.
Candidate Info
years in workforce
years at this job
High School Diploma
Health Care Administration
Shipping & Receiving Clerk
In Charge of all Shipping and Receiving activities.
- Maintained positive relationship with all logistics managers.
- Held weekly conference calls.
- Trained all employees on forklift training and safety.
Candidate Info
years in workforce
years at this job
Associate of Science
Shipping & Receiving Clerk / Purchasing Assistant
Complete Orders that have shipped out and close orders in system [Oracle]
- Check in material from suppliers and insure it is the correct and not damaged.
- Mark material for a specific job/company once it has been sold.
- Assist to customers picking up the material.
- Assist purchaser with items needed for shop production
- Create requisitions when ordering material
- Attend to long haul drivers whom deliver material for Whirlwind and provide them proper documentation.
- Obtain record of material being shipped out to various end users
Candidate Info
years in workforce
years at this job
High School Diploma
Security Specialist/shipping & Receiving Clerk
Proactively ensuring the protection of employees, guests, property, and assets
- Floor patrols interior/exterior to ensure all is safe and that property is haz-mat free
- Receive, store, ship, and deliver incoming and outgoing department packages and mail.
- Verify and track received inventory and complete inventory reports and logs
- Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages via MS Shift
Candidate Info
year in workforce
year at this job
Forklift Operator/shipping & Receiving Clerk
Engage in receiving, sorting, testing, and shipping products or materials.
- Follow shipping instructions and routing information to ensure that delivery times and locations are coordinated.
- Review invoices and work orders to ensure timely movement and delivery of materials.
- Ensure physical conditions of warehouse, fleet vehicles and equipment, request testing, maintenance, repair, or replacement as necessary.
- Coordinate and facilitate pickup, delivery, and distribution of products or materials.
- Pull orders and load trucks for delivery and unloading trucks at delivery site
- Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
- Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
Candidate Info
year in workforce
months at this job
Media Arts And Audio Production
Shipping & Receiving Clerk/ IC
Work from reservations, show quotes, asset tracking forms, manifest sheets, cross rental forms and other similar documentation
- Prepare and affix tags to indicate the requirement for cleaning or repair of specified product.
- Unload trucks returning equipment following rental to customers
- Work in show teams as required supporting Quality Control Techs to set up equipment, run cable, standard test on equipment, and otherwise prepare orders for shipment.
Candidate Info
years in workforce
years at this job
Business Management
Shipping & Receiving Clerk
Examine shipping content and compare with manifest or invoice to verify accuracy of information.
- Determine proper shipping methods such as packaging, loading, transportation. Record shipment data such as weight, vendor, count, damages and discrepancies.
- Pack, seal, label, and stage material for shipping using hand tools and power tools.
- Prepare documentations, such as bill of lading or shipping orders.
Candidate Info
years in workforce
years at this job
Air Conditioning & Refrigeration
Forklift Operator/shipping & Receiving Clerk
Work shipping (distribution) department; Insured accuracy of all orders prior to shipping
- Ensure all numbers were accurate; Executed great accuracy with numbers
- Generate shipping labels & required documents; Ensured that all products were shipped on time
- Use RF Scanner
- Pulling orders
- Picking orders
Candidate Info
years in workforce
High School Diploma
Shipping & Receiving Clerk
Verify and keep records on incoming and outgoing shipments
- Compare and identify information and counts against bills of lading invoices, orders
- Determine method of shipment
- Route items to departments
- Examine outgoing shipments to ensure shipments meet specifications
- Direct others in preparing outgoing and receiving shipments
- Prepare Bill of Ladings for shipments
- Unpack and examine incoming shipments, rejects and damaged items with shipper to rectify damages and shortages
- Weigh incoming and outgoing trucks and trailers
Candidate Info
years in workforce
months at this job
High School Diploma
Computer Science
Shipping & Receiving Clerk
Assembling orders and arrange finished products for shipment.
- Ensuring accurateness of receiving by verifying vendor, merchandise quantity received, and serial/lot information in compliance to purchase orders.
- Entering vendor data in the computer system and label materials
- Safely load and unload Trailers using a Forklift.
Candidate Info
years in workforce
years at this job
High School Diploma
Shipping & Receiving Clerk
- Verified and kept records on incoming and outgoing shipments.
- Executed daily operations of shipping and receiving warehouse.
- Examined outgoing shipments to ensure shipments met specifications.
- Maintained inventory of shipping materials and supplies.
- Operated tier-lift truck and used hand-truck to move, convey and hoist shipments from shipping-and-receiving platform to storage and work area.
- Provided customer service
- Answered phones and coordinated orders.
- Filled out and filed paperwork.
- Completed/closed out orders.
- Communicated with Military Exchange Systems on a daily basis (Using computer systems and telecommunications)
Candidate Info
years in workforce
year at this job
Shipping & Receiving Clerk
- Verify and keep records on incoming and outgoing shipments and prepare items for shipment.
- Compare identifying information and count, measure items of incoming and outgoing shipments.
- Attach shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment.
- Assemble cardboard containers or select preassembled containers. Inserts items into containers, using spacers, fillers, and protective padding. Bind containers with metal tape, using strapping machine.
- Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages. Route items to departments.
- Examine outgoing shipments to ensure shipments meet specifications. Maintain inventory of shipping materials and supplies.
- Use electric pallet jacks to move and transport shipments from shipping-and-receiving platform to storage or work area.
Candidate Info
years in workforce
years at this job
High School Diploma
Merchandise Managment
Management
Shipping & Receiving Clerk
Verify all shipments in and out of the store.
- Receiving all general Merchandise and textbooks into the system.
- Securing and pricing all merchandise, and placement on the selling floor.
- Verifying the purchase orders and updating any changes with vendors.
- Shipping all internet orders and verifying returns from customers.
- Process store to store transfers through our POS system.
- Packing and process all returns to vendors.
- Process all inventory adjustments including price changes, damaged, clearance, and theft items on our POS system.
- Perform monthly audits on random selected items in all classes.
- Customer service working with outside customers with their shipping needs.
Candidate Info
years in workforce
years at this job
High School Diploma
Medical Assistant Certification
Shipping & Receiving Clerk
Process outgoing shipments in distribution and shipping department
- Prepare bills of lading, invoice packing list, and bar code labels and other shipping documents
- Receive and inspect new product that enters warehouse
- Maintain and file all paperwork for record-keeping purposes
- Trace missing or lost shipping documents
- Properly handled temperature-sensitive products
- Operate forklift to transport materials between loading and unloading dock
- Maintain forklift equipment to ensure proper functioning of the equipment
- Assist in material loading and unloading on platforms and lifting devices, cycle counting
- TSA screening clearance to pack International cargo and packages
Candidate Info
years in workforce
months at this job
Class I - Vii
Lead Shipping & Receiving Clerk
- Review and verify that all pick-orders match daily shipping schedules.
- Plan assignments for shipping clerks.
- Pull orders and efficiently build, stack, wrap, and stage quality pallets.
- Ensure that all paperwork is filled correctly.
- Ensure that trucks are loaded correctly according to stops.
- Communicate with drivers of the contents of their trucks.
- Communicate with all department leads as well as all levels of management.
Candidate Info
years in workforce
years at this job
Lead Shipping & Receiving Clerk
Daily scheduling process to complete outgoing & incoming movement of product
- Work with internal production cells and external vendors to schedule product through the shipping department
- Cycle counting for physical inventory of product
- Licensed tow motor operator
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk - Lead Crew Man
- Quality and inventory control as well as restocking
- Training others on use of forklift and supervising internal
- Customer Service, communication with vendors and marketing
Candidate Info
years in workforce
years at this job
Shipping & Receiving Clerk/warehouse Stock
Responsible for inventory management of incoming and outgoing merchandise
- Prepare orders for shipping and receiving
- Stock, stamp, and attach price tags to merchandise
- Check merchandise invoices for accuracy of quantity and cost
Candidate Info
years in workforce
years at this job
High School Diploma
Child Care
Rework Office Clerk/shipping & Receiving Clerk/ Inspector
- Rework Office Clerk, Performs daily reconciliations and reduce to fill billing in S.A.P.,
- Shipping & Receiving, assist in administrative aspects of inbound and outbound products
- Rework Inspector, Inspecting and releasing finished products identified as
Shipping & Receiving Clerk Resume Success Stories
Shipping & Receiving Clerk Resume FAQ
How do you describe shipping and receiving on a resume?
The best way to describe a shipping and receiving clerk job on a resume is to describe your daily responsibilities, such as:
- Manage the shipment and receipt of orders related to products, materials, supplies or consumer goods.
- Collaborates with logistics technicians, customer service associates, industrial service providers and related professionals.
- Tracks, traces and updates the status of in-flight shipments.
- Maintains an accurate log sheet of daily shipping movements.
- Scans inventory and updates logs.
- Collaborate with vendors and transportation services.
How do you list clerk duties on a resume?
You can list your clerk duties under the work history resume section. This entry may look something like this:
Work History Resume Sample:
Shipping and Receiving Clerk, Logical Shipping Technologies
May 2019 - present, Savannah GA
- Receives goods and inspects them for damage.
- Maintains an accurate log sheet of daily moves, scanning inventory and counting accurately.
- Oversees a receiving warehouse storing thousands of goods.
Check out additional examples of well-written work history samples.
What are the two main responsibilities of the receiving department?
The receiving department holds multiple responsibilities, but the primary two include the following:
- The receipt of goods and services.
- Inventory control of all received shipments.
Shipping and Receiving Clerk Duties and Responsibilities
To accomplish their goals of getting packages from their company's facility to the final destination and ensuring shipments delivered to their employer are correct, Shipping and Receiving Clerks perform a variety of tasks. Some of their core responsibilities, as garnered from reviewing job listings, include the following:
Recording Shipments Accurate shipment and delivery information are vital. Shipping and Receiving Clerks note such information in computer systems in order for the company to maintain up-to-date records of what was sent to which customer, what shipments the employer received and the day and time items went out or came in.
Handling Inbound and Outbound Paperwork Proper labels with correct postage are a must in order for shipments to be delivered correctly. Shipping and Receiving Clerks make sure packages contain the right address. They also note any special delivery instructions, including mention of fragile or hazardous contents.
Maintaining Inventory Shipping and Receiving Clerks may be responsible for physically taking items from the company's stock to fill orders. Likewise, they may unpack incoming objects and place them in the proper locations throughout the warehouse.
Packaging Shipping and Receiving Clerks may put purchased merchandise in boxes or other shipping containers. They decide on the best placement and cushioning so that items stay safe during their journey to the customer. Shipping and Receiving Clerks also keep an eye on their company's packaging supplies and order more as needed.
Arranging Pick-Up and Drop-Off If packages are being handled by a third-party service - such as UPS, FedEx or a contract hauler -- Shipping and Receiving Clerks schedule and monitor the exchange.
Customer Service When customers have questions regarding the movement or content of their orders, Shipping and Receiving Clerks work to provide answers and ensure satisfaction. If items arrive damaged, Shipping and Receiving Clerks check into what went wrong and send replacements.
Shipping and Receiving Clerk Skills
Companies depend on Shipping and Receiving Clerks to see packages through from order through delivery. Successful Shipping and Receiving Clerks are responsible, organized workers who take pride in quickly and accurately serving clients and enhancing the reputation of their employer. Skills that help candidates land jobs when applying to Shipping and Receiving Clerk positions include:- Communicating clearly and politely with customers to ensure understanding and resolve any problems
- Multitasking to handle various orders at the same time
- Paying attention to detail so that nothing slips through the cracks and causes problems or delays in shipping or receiving items
- Handling numbers with ease, especially in terms of weight and money
- Increasing company productivity through hard work and time management
Shipping and Receiving Clerk Salary
The median annual salary for Shipping and Receiving Clerks is $31,180, the BLS reports. Shipping and Receiving Clerks in the 10th percentile earn about $21,000 a year, and the highest paid make in excess of $48,700 a year. Shipping and Receiving Clerks in the District of Columbia, Alaska and Washington make the highest median salaries in the U.S. - $45,670, $37,730 and $36,100, respectively.
Shipping and Receiving Clerk Resources
Interested in learning more about becoming a Shipping and Receiving Clerk? This organization may be able to provide information and answer questions:
Warehousing Education and Research Council (WERC) - Known as "the only professional organization focused on logistics management and its role in the supply chain," WERC says it assists "those new to the industry master best practices and establish valuable professional relationships." Its online career center helps match talent with opportunities, and its resources for job seekers includes advice on resumes, interviews, digital presence and advancement.
