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Interviewer Resume Samples
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0-5 years of experience
Conducted screening and interviews of respondents randomly selected to participate in the National Survey on Drug Use and Health (NSDUH) sponsored by the US Public Health Service, using CAPI software and survey interviewing methodology.
- Located selected dwelling units using segment maps and address listings.
- Explained study in detail to an eligible household members, importance of participation, etc so as to encourage them to complete the screener and/or interview.
- Conducted screeners and interviews according to protocol/policies established to ensure the collection of accurate and valid data. Performed duties as Field Interviewer through December, 2015.
- Entered data accurately into system and transmitting daily to the study's home.
- Verifying the boundaries of selected segments using maps, counting the dwelling units, and manually listing all addresses in preparation for the following year's sampling process. Currently performing duties as Counter/Lister.
- Send completed count/list packet to home office.
0-5 years of experience
- Conducted academic surveys and research studies via telephone regarding various research studies, contacting as many as one hundred people daily
- Performed two high sensitivity studies which required additional training and expertise
- Enhanced interpersonal skills while directing interviews with respondents
0-5 years of experience
Arrived to work on time everyday
- Maintained an attendance level of 85% or higher
- Delivered great customer service to Medicaid recipients
- Completed general work training studies
- Collected important data to be used in the STAR and the National Immunization Survey
- Organized books using the Dewey Decimal system
- Ordered books using the library catalog that were no longer in stock
0-5 years of experience
- Conducted computer based interviewers over the telephone with a wide variety of Americans
- Followed project specifications with a high level accuracy and integrity
- Maintained company dialing standard
- Ensured confidentiality of all collected data
- Exercised courtesy and professionalism to all respondents
- Performed other duties as assigned by management
0-5 years of experience
- Responsible for placing outbound telephone calls to households across the United States to gain cooperation to participate in a survey or recruit them to participate in a media diary
- Listened to and accurately captured respondent answers over the phone and followed strict guidelines
- Maintained a high level of patience and professionalism throughout lengthy surveys
- Ability to meet stringent quality assessments standards, productivity and call monitoring requirements
- Consistently provided top customer service during all phone calls and accurately answered questions
0-5 years of experience
- Followed project specifications with a high level accuracy and integrity.
- Maintained company dialing standard.
- Ensured confidentiality for all collected data.
- Exercised courtesy and professionalism to all respondents.
- Conducted telephoned interviews with respondents.
- Recorded accurate answers using computer software
- Completed quotas in a timely manner and 100 percent quality for an average of 200 interviews.
0-5 years of experience
- Answered telephones through computer software.
- Conducted interview in polite/professional manner.
- Recorded/Typed all responses of Interviewee.
- Completed all assigned tasks and followed survey specific instructions.
0-5 years of experience
- Conducted over the phone surveys in English and Spanish for election polls.
- Confirmed data collected is accurate to the answers received.
- Surveyed different topics and company services for various university researches.
0-5 years of experience
- Served as the study representative to the facility, main contact between the field team and the facility
- Updated the sample database to account for parental consents or refusals and discharges of study respondents and generate a final sample listing.
- Coordinated with the home office, the travel office, and interviewers for travel plans
- Held team meetings at the beginning and end of the day
- Maintained and monitored laptops and backup data
- Transmitted data to the home office every night of data collection
0-5 years of experience
- Conducted telephone interviews for market research with a 102% overall capacity
- Worked with the B2B team for 4 months on a pharmaceuticals research project
- 5 time Gallup interviewer of the month
- 2 time team member of the month
10+ years of experience
- Conducted telephone interviews to television viewers across the United States.
- Identified contacts by verifying contact information provided upon receiving calls.
- Obtained missing and questionable information and proceeded to probe in order to clarify.
- Collected data on respondent's television viewing habits for research purposes.
0-5 years of experience
- Completed phone assessments about delicate topics in a timely and patient manner with consumers.
- Efficiently scheduled phone assessments for self and other interviewers.
- Conducted data entry with detail and confidentiality.
years of experience
- Responsible for conducting telephone interviews to obtain information for various research initiatives. Work on behalf of major telecommunication companies. Spend the majority of working hours speaking to business leaders and other customers. Must obtain accurate information to ensure quality results.
- Top performer in the office.
- One of the highest quality ratings.
0-5 years of experience
- Conducted 30-40 minute surveys with English and Spanish speaking construction workers at construction sites across Dallas
- Collaborated with Field Coordinator to identify construction sites
- Attended a mandatory three-day training and completed CITI certification program prior to beginning surveying
- Worked independently and in small groups to complete a total of 200 surveys in 6 weeks
0-5 years of experience
- Conducted market research interviews by telephone and meet all standards of position requirements
- Recorded all interviews surveys and opinion polls regarding products and services used by consumer and business people
- Asked questions in accordance with instructions to obtain various specified information
- Compiled, record, and code results or data form interview or survey, using computer
- Explained survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension
0-5 years of experience
- Interviewed research study participants for an independent social research institution.
- Traveled to meet with study participants to collect research data.
- Prepared weekly reports.
- Attended conference calls with the team members and supervisors.
- Completed regularly scheduled online trainings as assigned.
10+ years of experience
Conducted interviews with households to generate interest for participating in TV ratings.
- Handled all inbound calls presented by autodialed in a large call
- Gathered demographic information about households for TV ratings.
- Used persuaders as needed to get households to participate in TV
- Read from verbatim scripts and had good quality scores
- Selected for training on special custom research studies based on quality scores and ability to handle lengthy calls
- Maintained good rapport with households throughout call
0-5 years of experience
- Review data for completeness and accuracy, as well as, perform editing and reasonableness testing in accordance with established Data Collection Center Standards
- Interpret numerical data, review error messages and correct data where applicable
- Perform edit reconciliation of collected and self-reported data
- Ability to multi-task and work on various projects at the same time
- Answer incoming calls and emails promptly
- Perform non-response prompting and ready-to-report calls
0-5 years of experience
- Surveyed respondents over the phone in a respectful manner
- Paid attention to detail to complete surveys accurately
- Maintained positive attitude with all respondents
- Worked in teams to complete jobs in a timely manner
0-5 years of experience
- Conducted outbound phone interviews
- Reached the targeted respondent and scheduled call backs as necessary.
- Installed household scanning equipment and instruct consumer on proper use, installations and first readings of equipment.
- Followed industry guidelines for obtaining consistently unbiased data
- Practiced good customer service/telephone techniques at all times
0-5 years of experience
- Conduct research to gather information about survey topics.
- Give surveys and collect data, using methods such as interviews, questionnaires, focus groups, market analysis surveys, public opinion polls, literature reviews, and file reviews.
- Ensure confidentiality of all collected data
- Perform other duties as assigned by management
- Compare data with source documents, or re-enter data in verification format to detect errors
0-5 years of experience
Collected data for research studies sponsored by U.S. Dept of Health and Human Services
- Maintained HIPAA Compliancy
- Abstracted and assessed patient billing and medical records
- Utilized a multi-line phone system
0-5 years of experience
- Conduct telephone health surveys for the Behavioral Risk Factor Surveillance System in English and Spanish
- Enter collected health survey data into WinCATI, a phone assisted data entry software program,
- Review data for accuracy and proper coding
- Assist coworkers with clarification of protocols and procedures
- Participate in interviewer trainings and meetings
0-5 years of experience
- Found people to participate in market research studies.
- Conducted market research studies.
- Completed necessary study-related office tasks.
0-5 years of experience
- Conducts in-depth interviews with clients and witnesses consisting of facts of the case
- Detailed written statements of pertinent material about the investigation
- Record attitudes and inconsistencies of statements to determine clients' or witnesses' credibility and amiability
- Contacting and visit external agencies or establishments to obtain evidence
- Assist Investigators and Attorneys with requests to prepare defense for various court appearances in timely manner
0-5 years of experience
- Conduct surveys for market research purposes on a daily basis and conduct surveys with households all over the United States to collect data relating to consumer awareness products.
- Carry out extensive market surveys for companies and agencies on different fronts.
- Interview professionals by telephone.
- Analyze the data obtained from interviews and produced market reports.
- Assist in developing proposals, questionnaires, and rating forms within strict deadlines.
- Effectively develop telephone communication skills and consistently met quotas.
- Format final data analysis to client companies using Microsoft Word and Excel.
0-5 years of experience
Conduct patient satisfaction interviews.
- Document concerns, comments, and suggestions to improve service.
- HIPAA compliant.
- Experience managing 100+ employees
- Handled HR concerns, scheduling, and quality assurance.
- Experience working the reception desk.
0-5 years of experience
- Making outgoing calls and receiving inbound calls to and from respondents to gather and clarify data for clients
- Maintaining internal records regarding success rate of each call
- Building trust with respondents and ensuring all information received is confidential
- Meeting performance goals by efficiently completing a high volume of calls
0-5 years of experience
- Review documents to assure all of the information is properly prepared for field.
- Installation of Electronic Monitoring field equipment into verified residential location.
- Attach Electronic Monitoring equipment on to the individuals being facilitated on house arrest.
- Prepare reports for Pretrial and Probation Officers when required.
- Maintain a log on all daily transactions.
- Interview general public and related parties in all cases.
0-5 years of experience
- Complete and maintain data entry and reports for various social programs
- Complete intake/assessment and all documentation for the client in the CMS system.
- Develop a service plan; employability plan; and a self-sufficiency plan according to the assessment and in conjunction with the client
- Proficient with systems such as CARIBE (ESOL), Legal Services (EAD) and Health Department
- Provide counseling and orientation regarding guidelines and responsibilities by the client and the program
0-5 years of experience
- Conduct confidential telephone surveys with high accuracy
- Create professional and unbiased communication environments for respondents
- Maintain high production through efficient dialing
- Follow project specifications as per client instruction
0-5 years of experience
- Conduct Telephone Interviews to determine client satisfaction.
- Work well within a Team Concept.
- Work well with minimal supervision.
- Complete assignments as instructed.
- Good working relationship with Management.
- Consistently reported to work in a timely manner.
- Work well with peers.
0-5 years of experience
- Enlist household's cooperation in keeping a TV diary for a seven-day period.
- Persuade reluctant respondents to cooperate.
- Maintains confidentiality of procedures, scripts and respondent information at all times.
- Make outbound calls in a call center setting.
- Data Entry
0-5 years of experience
- Conduct one-on-one interviews with homeless and formerly homeless adults in Spanish and English
- Assist research investigators in conducting focus groups with providers and participates
- Maintain detailed logs of communication and follow-up monthly with participants
- Provide assistance in coding data and creating code books
- Continually check and update database records for accuracy and auditing
- Created a literature review database
- Supplement the workload of two other interviewers and a project manager when interview volume is high
0-5 years of experience
- Review data obtained from interview for completeness and accuracy.
- Explain survey objectives and procedures to interviewees, and interpret survey questions to help interviewees' comprehension.
- Maintain interviewee's confidentiality and ensure security is not breached.
0-5 years of experience
- Use computers for various applications, such as database management or word processing.
- Complete forms in accordance with company procedures.
- Operate office equipment, such as fax machines, copiers, or phone systems.
- Work in outbound calling of a listed respondent.
0-5 years of experience
- Identify and resolve inconsistences in interviewees and responses of appropriate questions
- Reviewed data for completeness and accuracy and report problems
- Prepare reports to provide answers in response to specific problems
0-5 years of experience
- Making in-person contact with scientifically-selected households to discuss the study and obtain participation.
- Collect confidential information and administer the NSDUH interview.
- Positive, self-motivated and enjoy interacting and working with people from all backgrounds.
- Keep track of administrative duties, deadlines, and other project management related tasks.
- Thrive working independently and can manage a schedule and workload to meet set deadlines.
6-10 years of experience
- Data Collection
- Outbound and Inbound calling, multi-line phone usage
- Maintaining a professional attitude and unbiased research approach
- Monitoring and improving interviewer quality
- Keeping records and filing
- Management Secretary
0-5 years of experience
- Conducted telephone Interviews
- Recorded respondent's selections
- Handled high volume of calls
0-5 years of experience
Randomly generate and hand dial random numbers across the United States in order to generate survey data for various clients.
- Communication skills
- Research skills
- Teamwork
- Independent shifts
0-5 years of experience
- Conducts interviews of potential Polaris employees
- Provides database support for software including Kenexa
- Interview and training /telephone scheduling
- General filing and record keeping
0-5 years of experience
- Authorized Facilitator for Prevent Now and Stewards of Children
- CPIT Coordinator for 2 teams
- Child and Family Advocate
- Community Educator/Stewards of Children facilitator
- Member of TCACFI (Tennessee Child Advocacy Center Forensic Interviewers)
- Project Coordinator
0-5 years of experience
- Work from home, calling existing and previous customers to answer surveys about previous business transactions
- Execute excellent customer service skills to obtain acceptance of surveys
- Obtain pertinent information from customers to activate a follow-up from company
0-5 years of experience
- Medical Market Research, Heavy Outbound Calling, Data Entry
- De-Escalating Confused or Agitated Respondants, Answering Patient Inquiries
- Researching, Locating, and Providing Information
0-5 years of experience
Field Interviewer (Path Study) Population Assessment Tobacco & Health
- Contact sp and set up appointment for interviews.
- Data collection for each case study as indicated.
- Manage database per case alerts, update data and submit data processing reports.
- Verification tasks, update information and verified contact and location as per individuals.
- Conduct interviews with selected respondents in person.
- Interviews will be conducted using either computer-assisted or over the phone depending on the participants for smoker and non-smokers for the survey.
- Bio collection for urine lab test for each participant in the study.
- Scheduling blood lab work for participants and providing the dates depending on their availability.
0-5 years of experience
- Interview customers on the phone
- Customer Service
- Collect data and information from fellow Pennsylvania residence for research
- Assist other companies in research
0-5 years of experience
- Process offender on house arrest per the Philadelphia court system.
- Conduct equipment checks
- Process paper work for the cases completed and not complete
- Apply GPS locators (TX) to inmates in prison.
0-5 years of experience
- Data collection
- Project Development
- Online Hosting
- Data Processing
- Reporting Analysis
- Customer Service
0-5 years of experience
- Determine eligibility for state benefits
- Conduct third party verification
- Investigate customer complaints and resolve issues
- Interview clients in person, phone, hospital
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