Provide leadership and management of the full range of HR functions to the two largest revenue generating businesses, Single Family and the Multifamily business lines representing more than $4 trillion in assets or 85% of the company's revenue. Partner with key executives across the businesses to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change. Establish and implement short- and long-term corporate human capital plans, which include maintaining or improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management.
- Guided the executive team through organizational restructurings which created a more flexible, cost-efficient workforce.
- Designed an employee engagement strategy that improved morale, retained talent, and business continuity through multiple changes with the executive leadership team.
- Maintained less than 4% voluntary turnover in the Multifamily business and 8% voluntary turnover in the Single Family businesses in an environment with intense external pressures
- Instituted a formal performance management process that built performance accountability into all levels of the process.