Agent Resume Samples

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Agents work in different industries, such as travel or call center, and are responsible for providing support to clients over the phone. Typical work activities seen on an Agent resume sample are taking phone calls, answering to client inquiries, completing tasks as assigned by supervisors, obtaining client information, and adhering to recommended standards. The ideal candidate for the job should mention in his resume skills like customer service training, patience and perseverance, diplomacy, and telephone etiquette. A high school diploma is usually sufficient for this job.

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1

Insurance Agent

[company name] is the leading home service insurance agency company in Southeastern Michigan. Offering dwelling and life/death policies.

  • Increasing sales by 75% and awarded Top Sales Agent in 2011.
  • Collaborated with fire and police departments regarding insurance claims.
  • Accustomed to handling $15,000+ on a daily basis.
  • Generated new customer accounts and maintained business relationships with customers, management, and community members.
Candidate Info
14
years in
workforce
5
years
at this job
Financial And Insurance Commission
2

Purchasing Agent

Managed and executed all facets of purchasing and inventory for a 300 bed skilled nursing and rehabilitation facility.

  • Conducted Six Sigma/Lean detailed cost/benefit analysis, forecasts, market analysis, and assessment of products and systems to establish consistency with a focus on cost efficiencies.
  • Functioned as an independent agent yet was able to collaborate with all levels of staff and senior management.
  • Established partnerships with vendors while serving as a valued resource, linking products and services to improved quality, increased patient satisfaction, and bottom-line profitability.
  • Provided a safe, clean and efficient environment for the patients, staff and visitors.
Candidate Info
17
years in
workforce
2
years
at this job
BS
Business Management
Six Sigma Black Belt
3

Property and Casualty Insurance Agent

Set record for most inquiries and efficient call handling

  • Ranked in the top 10% of the Military Sales Department
  • Coached and mentored new associates
  • Certified as a Six Sigma "Yellow Belt"
Candidate Info
18
years in
workforce
9
years
at this job
BS
Nursing
4

Independent Insurance Agent

Sold health, property and casualty, and life insurance for Aetna, United, AARP, Cigna and Humana.

  • Responsible for the sales of insurance policies to clients.
  • Successfully collected $16,000 of insurance premiums monthly.
  • Processed all claims as needed for clients.
  • Provided customer service for all clients.
  • Maintained all policies, procedures, and administrative tasks including reports accurately and timely.
Candidate Info
19
years in
workforce
5
years
at this job
5

Sales Agent

Licensed Sales Agent responsible for the comprehensive understanding of personal lines insurance products.

  • Expert at Business to Business with our Liberty Mutual Affinity Program for companies over 50 employees, earned coveted Affinity Fast Start award within 4 months of on-plan-date.
  • Proven ability to complete the sale by cross-selling 20 Umbrella products to policy holders with in a year, earned coveted PLP Fast Start award.
  • Crushing the status quo by surpassing sales quota required by Liberty Mutual Agents in their first year on plan.
  • Presentation experience; finished a grand total of 20 on-site presentations to include booths, benefits seminars, and lunch and learns with companies and associations in Liberty Mutual's affinity program in one year.
Candidate Info
12
years in
workforce
2
years
at this job
AS
Aviation Maintenance Technology
AS
Associate of Science
6

Insurance Agent

  • Ensured easy navigation to the agency appointed insurance companies websites.
  • Managed Agency Commercial Insurance Department.
  • Completed and submitted customer's applicable accord's forms.
  • Performed and handle daily business operations, including printing monthly renewal report, reviewing and advising insured's of their coverage's and limits possible adjustments to meet their needs; Issuing of endorsements to policies when was requested; collecting and posting of premiums payments to the customer policies.
  • Submitted policy payments to carriers and brokers as per policy and procedures.
  • Reconciled the agency's paperless customer database.
Candidate Info
7
years in
workforce
3
years
at this job
7

Call Agent/rta Traffic

  • Managed customer technical and product support needs through call center atmosphere.
  • Met Agent NPS scores on a consistent basis (Scores based on customers rating of calls)
  • Promoted within 2 months to an operational position that handled call questions and agent operational issues.
Candidate Info
5
years in
workforce
11
months
at this job
8

Sales Agent

  • Responded to, assessed needs, followed up and closed inbound / warm outbound sales calls for home and auto insurance from customers throughout the country.
  • Educated customers throughout the application process by providing the information necessary to make informed decisions including explanation of quotes and specific carrier guidelines.
  • Consistently meeting daily and monthly production goals.
  • Adhering to and complying with organization's policies and procedures pertaining to sales and underwriting.
  • Maintain state specific license, carrier and regulatory knowledge.
  • Top Rookie 1st 2nd and 4th Quarter of 2015
  • Top Agent 4th quarter 2015
Candidate Info
10
years in
workforce
2
years
at this job
HS
High School Diploma
9

Sales Agent

  • Provide an excellent customer service by establishing a trusting atmosphere
  • Evaluate customers' needs in order to provide them the right services
  • Keep customers satisfied by resolving their complaints in the best way possible
  • Help the company keep a good name by building customer's loyalty and improving their services
  • Performed as an excellent sales agent and was rewarded accordingly by receiving confirmation as part of top 20 best sales agent on the territory of greater Montreal
Candidate Info
8
years in
workforce
5
years
at this job
BBA
Information Technology
10

Marketing Agent

  • Increased annual sales by over $30,000 in the first six months
  • Covered physical area including all of GA and SC
  • Managed other field agents to increase territory presence
Candidate Info
9
months in
workforce
9
months
at this job
BBA
Economics

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