- Featured in:
Include These Apple Specialist Skills
- Good knowledge of Apple products
- An interest in technology
- Customer service orientation
- Selling skills
- Persuasion and self-confidence
- Computer proficiency
- The ability to work in a fast-paced environment
Similar job skills and experience are visible in the sample cover letter provided just below.
Dear Ms. Garcia:
When I learned of your need for a tech-savvy Apple Specialist to come on board, I felt compelled to send you my resume for your review. With my experience in Apple product promotion and support, as well as my demonstrated strengths in team collaboration and customer service, I feel confident that I would significantly benefit your store in this capacity.
With a full range of Apple proficiencies encompassing iOS devices and MAC OS computers, my solid technical aptitude as well as my leadership and training abilities position me ready to thrive in this challenging role. Additionally, my previous experience in system management and help desk support, specializing in Apple technology and applications, provides me with core strengths in technical needs analysis, customer education, and general troubleshoot support.
Highlights of my background include:
Training staff of various backgrounds and technical skill levels on how to use their personal/business Apple technology, comprising MacBooks, MacBook Pros, Mac Air, iPads, iPods, and iPhones.
Delivering customer service and support for all standard Apple hardware and applications, including hardware resets, password resets/setup, account setup, iTunes, and the App Store.
Installing software’such as iWorks, Office for Mac, Adobe Photoshop, and HP Wireless Printer drivers—as a key member of the Apple setup team.
Expertise in Apple application analysis and product administration, quickly resolving user issues and maintaining a reputation as a “go-to” person for all technical and Apple system concerns.
Providing an exceptional customer experience through superior levels of service and technical support while maintaining a high degree of professionalism.
Polished leadership, analytical, problem-solving, and team-building talents.
With my professional experience in Apple product/application training and support, coupled with my enthusiasm and dedication to success, I believe I could quickly surpass your expectations as your next Apple Specialist. I look forward to discussing this opportunity in further detail.
Thank you for your consideration.
Rex M. King