Travel Agent Resume Samples - Page 2

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Travel Agents help tourists organize their holidays according to preferences and budgets. Their responsibilities are answering customer queries, providing advice about travel documents, selling insurance, arranging transport and accommodation, and attaining certain sales targets. Based on our sample resumes, key qualifications for Travel Agents are commercial awareness, communication skills, numerical ability, courtesy, and sales expertise. Those seeking to work in this industry should display in their resumes a high school diploma and tourism and travel training.

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11

Travel Agent

  • Received, processed, and fulfilled fast-paced corporate client travel requests.
  • Arranged and verified air, train, hotel, and car reservations and ticketing orders.
  • Coordinated and helped plan leisure air, hotel, car, tour, and cruise travel arrangements.
  • Provided consistent and courteous telephone customer service to help ensure repeat client business.
  • Collaborated effectively with employees & management, sharing team responsibilities when needed.
Candidate Info
16
years in
workforce
7
years
at this job
BA
Peace And Global Studies
12

Professional Travel Agent for Cruises/senior Trainer

Trained 4 agents in the travel industry. Worked with our Club Members in planning all phases of their vacation requests.

  • Senior Top Travel Agent with Individual Cruise travel yearly sales to $200K.
  • Maintained excellent customer relations with existing travel club clients for repeat business.
  • Serviced clients by developing their travel plans to include airline, cruise, car rental, and hotel reservations.
Candidate Info
18
years in
workforce
3
years
at this job
Business Administration/public Relations
13

Leisure Travel Agent

Planned itinerary and arranged travel accommodations and tours (air, car, hotel, etc.) for AAA Club members

  • Lead Sales Agent, consistently exceeded sales quota
  • Computed travel costs, quoted package tours and collected credit transaction payments from clients
  • Sold and coordinated cruises, escorted tours and independent travel packages
  • Resolved customer complaints
Candidate Info
3
years in
workforce
1
year
at this job
14

Corporate Travel Agent

Worked as a Special Service Desk agent for three corporate accounts. Responsibilities included file finishing the records booked online by the travelers in GOV TRIP, complete their special requests including upgrades, hotel and car requests.

  • Booked air, car, hotel and Amtrak reservations according to client specifications.
  • Completed Passenger name records (PNR) to include stored fare, car rate quote and hotel pricing.
  • Coordinated travel and meeting services for large and small groups
  • Successfully processed arrival, departure and cost reports for all the groups. Created Spreadsheet in Microsoft Excel.
  • Handled and resolved customer service issues.
  • Received Associate of the Month Award and several Thank you and spirit awards based on the Customers compliments.
Candidate Info
16
years in
workforce
8
years
at this job
HS
Computer Applications
15

Travel Agent

Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.

  • Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients.
  • Arranged accommodations according to the customer specification.
  • Ensured the ticket booking followed the correct date and format
  • Developed strong relationships with managers and staff, creating a cohesive and productive team within a deadline-driven environment
  • Responded to client's questions, concerns and billing inquiries with highest degree of professionalism
  • Tracked unused e-tickets for exchange toward future trips and personal expenses
  • Helped determine the most efficient way to make flight connections, made transportation arrangements to and from airports
  • Apart from that provided clients the best travel package deals along with offering prompt, accurate and courteous service to clients
Candidate Info
5
years in
workforce
4
years
at this job
16

Travel Agent

  • Booked hotel and air travel for US customers to Caribbean scuba diving destinations.
  • Trained 5 agents in Sabre.
  • Processed weekly IAR accounting and reconciled back office accounting in TRAMS.
  • Arranged and monitored group air travel.
  • Coordinated group air payment due dates with group leader.
Candidate Info
9
years in
workforce
2
years
at this job
BA
Bachelor of Arts
17

Travel Agent

Reservation specialist for a member based travel agency.

  • Assisted members with travel inquiries and bookings on an Apollo CRS system.
  • Dealt with multiple suppliers in the hotel, rental car, and airline industries.
  • Received thorough knowledge of various reservation transactions, including: arranging itineraries, booking, and interfacing with contracted vendors.
  • Began employment in the hotel and rental car department. Promoted to packages department.
  • Duties included providing competitive quotes for specific inquiries, booking reservations, and tendering form of payment. Responsibilities included researching travel packages and arranging flights for clients.
  • Resolved client problems and special requests.
Candidate Info
1
year in
workforce
10
months
at this job
18

Corporate Travel Agent

Booked international and domestic travel for a fortune 500 Co, while consulting client on lowest available air fare with in company policy. Maintained excellent customer service and professionalism.

  • Exceptional customer service skills created many returning clients.
  • Learned and took over new on line corporate accounts.
  • Communicated clearly and used good listening skills.
  • Independently made decisions for client in an emergency situation all with in a timely manner.
  • Customer satisfaction score was 99%.
Candidate Info
11
years in
workforce
2
years
at this job
C
Corporate Travel
Real Estate Principles And Practice, Real Estate Law, Real Estate Finance
Computer Information Systems
19

Travel Agent

  • Developed and managed ongoing database of over 700 clients and prospects acquired through walk-in, phone, and web leads.
  • Booked and quoted vacation packages including air, accommodations, cruise, escorted tour, rail, car rental, transfers, excursions, park passes, and travel insurance to any destination in the world to match the client’s needs.
  • Maintained dollar per file, margin percentage, conversion and repeat client rate above company goals on a monthly basis.
  • Processed payments and registered accounting for thousands of dollars of cash and credit transactions daily.
  • Communicated with external suppliers to issue checks and credit card payments for finalization of client bookings and ensure trip details were precise.
  • Educated clients on the features and benefits of travel insurance and assisted in the claim process.
  • Presented and thoroughly explained booking terms and conditions to clients prior to completing the sale.
  • Assisted in daily store tasks including accounting reconciliation, banking, queue management, daily planners, close of business and updating marketing.
Candidate Info
12
years in
workforce
2
years
at this job
AS
Arts
AS
Arts
BS
Bachelor of Science
20

Owner, Travel Agent, Manager

A Leading Travel Agency of the Year 2012 specializing in Supporting clients via phone and e-mail

  • . Booked airfare, bus, cars, and hotels. Processed exchanges and refunds for airline tickets.
  • Recruited, scheduled, and supervised workers.
  • Determined customer needs and provided world-class service to corporate, leisure, and group travel customers.
  • Interacted with clients via phone and e-mail.
  • Aided clients with matters regarding passports and visas
  • Processed exchanges and refunds for airline tickets
Candidate Info
38
years in
workforce
27
years
at this job
HS
High School Diploma
AS
Business

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