Dispatcher Resume Samples - Page 2

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Dispatchers work for emergency or industrial services and are responsible for taking phone calls and communicating information to mobile units. Based on our collection of example resumes, the most important qualifications for a Dispatcher job are the ability to stay calm in emergency situations, multitasking, excellent communication skills, attention to details, interpersonal abilities, and sound decision making. Those looking to work as Dispatchers should be able to display in their resumes at least a high school diploma or the equivalent. On the job training is available, and candidates may need to pass a written test to be considered eligible

For more information on what it takes to be a Dispatcher, check out our complete Dispatcher Job Description.

Looking for cover letter ideas? See our sample Dispatcher Cover Letter.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

11

Plant Dispatcher

Managed deliveries and created driver schedules coordinating with incoming orders.

  • Used customer service skills to answer phones and assist customers with potential orders.
  • Communicate with existing and potential customers for new business.
  • Handled customer complaints and resolved product condition or delivery time issues.
  • Managed dispatcher office as directed by district office procedures.
  • Applied various mix designs to complete custom and non-custom orders.
  • Worked with plant computer to manage plant operations, including loading vehicles and supplier deliveries.
Candidate Info
11
years in
workforce
2
years
at this job
12

Dispatcher

Determined and scheduled orders according to urgency.

  • Informed workers of type and location of work to be performed and dispatched workers to job.
  • Maintained company invoices
  • Communicated tows written, verbally and face to face.
Candidate Info
15
years in
workforce
2
years
at this job
Criminal Justice
13

Dispatcher

Assures ready access to an up-to-date route sheet for each scheduled route.

  • Assures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers.
  • Maintains cordial working relationships with assigned drivers and MTA.
  • Demonstrates a comprehensive knowledge of all facets of driver duties as outlined in Transit and regulations.
  • Demonstrates a comprehensive knowledge of roads and streets in all 5 Boroughs.
  • Monitor all routes and locations to assure timely services and accurate information.
  • Perform a variety of clerical support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources and prepare reports; answer telephone, road calls or messages; prepare and process route for the next day.
Candidate Info
13
years in
workforce
2
years
at this job
BA
Criminology
BA
Bachelor of Arts
14

Dispatcher

Conferred with customers and supervising personnel in order to address questions, problems and requests for service and equipment.

  • Scheduled and dispatched workers, work crews, equipment and service vehicles to appropriate locations according to customer requests, specifications and needs, using radios and telephones.
  • Relayed work orders, messages and information to and from work crews, supervisors and field inspectors using telephones and two-way radios.
  • Prepared daily work and ran schedules.
  • Received and prepared work orders.
  • Collect delivery instructions from appropriate sources, verifying instructions and routes.
Candidate Info
5
years in
workforce
4
years
at this job
15

Driver/dispatcher

Transported passengers from point of origin to destination providing local information and points of interest upon request.

  • Answered 4 phone lines providing excellent customer service and taking orders for taxi customers.
  • Dispatched to 20 vehicles providing direction and work orders to drivers.
  • Provided accurate and appropriate information in response to customer inquiries while providing exceptional customer service.
Candidate Info
8
years in
workforce
3
years
at this job
AAS
Hospitality Management
AS
Business
16

Maintenance Dispatcher

Provide verbal approval for work orders.

  • Developed and implemented, Process & Procedures, which resulted in increased company efficiency and productivity.
  • Developed new customer relations through telephone contact and sales activity.
  • Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
  • Have worked from home for the past 2 years with no supervision for 30 hours a week and trusted to make crucial financial decisions when necessary
  • Handled emails from technicians, vendors, district managers and stores.
  • Covers on call
Candidate Info
9
years in
workforce
5
years
at this job
17

Dispatcher

Operated EMS Computer-Aided Dispatching (CAD) console consisting of a computer-based telephone system and radio console.

  • Evaluated a high volume of incoming calls to determine the nature and urgency of call then dispatched the appropriate EMS unit(s) within 3 counties of the Bay Area.
  • Collected pertinent information from callers and accurately input data into CAD to make sure 100% of the calls were handled appropriately and within compliance regulations.
  • Kept track of status and location of all ambulances and supervisors by using multiple GPS systems and enforcing strong communication with co-workers and management.
Candidate Info
16
years in
workforce
3
years
at this job
HS
High School Diploma
18

Dispatcher

Responsible for assigning and routing jobs to technicians in the field to install service or repair service

  • Provide timely and accurate dispatch support to technicians by responding and/or fielding inquiries and requests of varying complexities
  • Responsible for assisting technicians with daily routes, work order status and adjust service level needs to ensure productivity based on customer concerns
  • Identify unnecessary service calls related to discovered issues while following standard procedures to accomplish assigned tasks
  • Provide consultative support to business managers by training new hires; equipping trainees with the tools and, techniques that will enable them to be successful
Candidate Info
16
years in
workforce
4
years
at this job
Human Resources, Graduated
19

Police Dispatcher

Operated police radios to assist officers, give officers emergency calls and communicate with surrounding agencies.

  • Dispatch for five municipalities.
  • Answering 911calls, obtain information and dispatch officer to the call
  • Utilized various computer programs in order to run criminal history checks, maintain and enter records, and accurately log calls for service.
  • Frequently communicated with residents in order to relay information to and from officers.
  • Maintained various files including, criminal warrants, towed and repossessed vehicles, and orders of Ex Parte.
Candidate Info
19
years in
workforce
5
years
at this job
20

Programmer, Dispatcher, Shipper

Updated and corrected existing computer programs.

  • Developed new programs and reports for foundry area
  • Scheduled work for shop floor personnel to maintain workflow.
  • Performed shipping functions during vacation periods.
Candidate Info
21
years in
workforce
2
years
at this job
BS
Math And Computer Science

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