Front Desk Coordinator Resume Examples

Front Desk Coordinator

Coordinate scheduling of patients per doctors' orders, and oversee completion of insurance paperwork and medical billing. Manage workers' compensation claims and monitor daily logs to ensure compliance with WC and insurance limitations. Conduct new patient intakes and compile daily reports for collection of copays and account payments.

• Enhanced functionality and recordkeeping through creation/maintenance of new tracking spreadsheet for daily patient payments, and introduced a log for "lost patients" that were sent to other clinics.
• Recognized for revising critical home exercise program handouts that were outdated and difficult to read.
• Improved workflow through incorporation of new billing system that moved processing to front office.

Front Desk Coordinator

Served as first point of patient contact in person and via phone.

• Provided administrative support to staff members and doctors across a fast-paced medical practice.
• Scheduled all patients' appointments.
• Ensured prompt entry of data for new and current patients.
• Generated patient account spreadsheets for specialists and doctors.
• Accurately applied payments to patient accounts and past due balances.

Front Desk Coordinator

Evaluated patient care needs, prioritized treatment, and maintained patient flow

• Authorized drug refill and provided detailed prescription information to pharmacies
• Performed monthly inventory and maintained office and medical supply counts
• Insurance verification
• Coordinate hospital procedures with D.R. schedule

Front Desk Coordinator

Assist in developing a work staff schedule

• Lead and manage team members on both front and back of house procedures
• Presented menu, answered customer questions, and made suggestions
• Maintain accurate stock control, including ordering, delivery checks, line checks and wastage
• Expedited orders to kitchen staff, and served as needed
• Ensure entire area, including dining area is cleaned and free of clutter at all times
• Managed, and balanced cash draws and created daily deposits

Front Desk Coordinator

Amicably greeted customers and employees

• Oversaw the calendar and schedules for the conference rooms, company van and weekly events
• Maintained the cleanliness of the front desk and conference rooms
• Managed the staff and client kitchens
• Prepared documents for weekly meetings

Front Desk Coordinator/admin Assistant

Acted as the first impression at the front desk when greeting candidates/clients with great customer service.

• Answered multi-line phone for up to four branches and transferred calls to appropriate departments.
• Handled all candidate paperwork including entering I9 & W4's to uphold compliance policies.
• Organized monthly networking calendar for the entire branch.
• Trained new employee and delegated work as necessary.

Front Desk Coordinator

• Scheduled appointments, prepared medical charts, collected co-pays, submitted claims information
• Monitored therapy prescriptions for frequency and duration, documented medical notes, reported patient statistics, followed up with physicians on patient progress
• Verified insurance benefits, processed pre-certifications
• Received bonus after five months for exceeding scheduled visitation quota

Front Desk Coordinator/supervisor

Performed check-in/check-out responsibilities for spa guests

• Updated necessary paperwork for liability waivers, spa memberships and lodging rentals
• Communicated with service technicians regarding upgrades and product recommendations
• Answered questions and assisted customers with retail purchases
• Trained new employees on policy and procedure

Medical Assistant/ Front Desk Coordinator

Scheduled patient appointments such as routine visits, x-ray, and blood work

• Administered vaccinations, collected patient vitals, performed EKG testing and glucose testing and prepped patients for in office procedures
• Maintain and update highly confidential records of patient's health records
• Completed patients referrals and obtained prior-authorizations from insurance companies
• Answer multi-line telephone where the accurate taking of detailed messages was essential
• Direct incoming and outgoing communications both mail and faxes
• Sort, distribute, and redirect paper flow within office

Front Desk Coordinator

Managed main switchboard, greeted all employees and customers for this busy construction firm.

• Collected payments from customers
• Ordered office supplies, distributed faxes, managed incoming and outgoing courier services
• HR Responsibilities - hiring/process of new personnel
• Maintained professional appearance of office
• Managed executive sales staff calendars
• Processed licensing and registrations of construction permits; maintained records for job status