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Client Coordinator Resume Samples
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0-5 years of experience
Analyzed commercial real estate cash flow and valuation, managed over $20million pipeline
- Prepared market analysis reports, for vacancy, absorption, comparable rents and sales
- Analyzed legal documents and third party reports as part of due diligence process
- Served as point of contact to internal personnel, third party vendors and clients
- Managed $20million pipeline of multi-family business
- Identified sources of new business and maintained existing relationships
0-5 years of experience
Prepared and proofed various media materials for the campaigns and promotions.
- Managed multiple complex marketing plans across multiple clients on a day-to-day basis.
- Ascertained client's needs to facilitate and implement developed advertising proposals, solutions and creative production with internal cross functional areas.
- Participated in the marketing strategic planning process to collect, refine, and interpret client marketing solutions and communicate to internal/external stakeholders.
- Acting liaison for a vast number departments internally and externally to streamline processes and execute effective and successful marketing plans.
- Generated $800K in revenue by planning, launching and executing digital marketing programs through Acquisition Emails, Circle Street, Display Banners, and Digital Offer programs in 2012.
- Helped American families recover missing children through our print Have You Seen Me?
0-5 years of experience
Insured ongoing active treatment for 20 developmentally disabled clients
- Assisted with supervision of 30 direct care and 9 clinical staff members
- Acted as a liaison between the residence and all other services
- Trained staff to implement all new activities, goals and objectives
- Chaired all intermediate disciplinary team meetings (IDT)
- Assisted in interviewing potential candidates
- Reviewed all clinical staff reports and maintained client's program books.
0-5 years of experience
Account Administrator for over 800 west coast plans
- Researched and resolved retirement plan issues such contributions, statements, commission issues
- Responsible for providing participant correspondences for 401(k) accounts
- Communicated with Account Manager in regards to daily issues and provided recommendations
- Trained new employees
- Provided correspondences to participants in regards to their account.
6-10 years of experience
Provided high-level relationship management to high net worth individuals, and institutional profit sharing plans. Utilized deep analytical skills to successfully build model portfolios that met clients' retirement needs and goals.
- Increased assets under management by an annualized 76%, to a level of $640m in 1999.
- Helped the firm get recognized by Barron's magazine in a feature article as one of the country's best mutual fund advisory firms.
- Earned recognition as an industry expert by serving on the boards of numerous mutual fund firms.
0-5 years of experience
Managed medical records in client database and conducted daily administrative tasks
- Assisted attending medical practitioner with topical cosmetic procedures
- Established relationships with patients regarding their procedures and recovery time
- Managed professional inventory and equipment upkeep
- Trained new staff on internal policies and software
0-5 years of experience
Worked closely with eight direct care staff, residential manager and assistant residence director to ensure that residential program functions daily without crisis
- Facilitated individualize bi annual case conferences with clinicians
- Ensured compliance with contractual obligations, including facilitating appropriate admissions and discharges
- Provided individual counseling and crisis intervention for a caseload of twenty client's
0-5 years of experience
Worked with state and local agencies and other organizations to reach out to eligible candidates/families eligible to participate in the SNAP (Supplemental Nutrition Assistance Program) or need to recertify for food assistance.
- Ensures monthly enrollment goals are met based on grant requirements and NTFB expectations.
- Interviewed clients, completed required paperwork, and distributed Lone Star Cards under grant requirement
- Monitored work of team members by conducting monthly reviews and face to face meetings
- Mentor/Coach and provided appropriate feedback for improvement to team members
- Provided hands on training to newly hired Social Services Client Coordinators
- Collaborated and fostered partnerships between network members and local community organizations, lawmakers, businesses, USDA and other stakeholder groups.
0-5 years of experience
Responsible for assuring the provision of active treatment for all individuals in the residence
Provided training to staff, Individuals care, and goal implementation.
- Coordinated individuals services including medical, clinical, vocational, and recreational.
- Responsible for writing, monitoring, and updating all individuals goals and objective
- Conducted analysis of site visit findings, prepared site for audits.
- Provided crisis intervention and referral services for individuals.
0-5 years of experience
Helped customers with service issues via phone and in office
- Assisted customers with issues for our online services
- Scheduled orders and deliveries for commercial and residential customers
- Managed and created new client accounts for multiple services
- Briefly worked with Peoplesoft in assisting Accounts Payable department
Client Coordinator Duties and Responsibilities
Serving clients to ensure they have an optimal purchasing experience and are satisfied involves a long list of tasks. From our analysis of job postings, here are some of the core responsibilities to expect in this position:
Maintain Record of Contact With Clients Client coordinators document in detail each contact they have with a client, sharing with everyone on the sales and marketing team. They update this information daily.
Act as Liaison Between Company and Client This is the most important duty of client coordinators. After the sales team closes the deal, the client coordinator is in charge of making sure the client remains a happy customer. This duty can involve a number of tasks, such as placing new orders for the client or resolving specific complaints.
Analyze Market Research and Assist with Client Acquisition Client coordinators work with market analysts to make meaning out of market research. They couple this information with the feedback they receive from clients to create buyer personas, which the marketing team can build out using CRM software.
Collaborate with Sales Team to Provide Excellent Client Experience Acting as the point of contact for clients allows client coordinators to gain a lot of information about each client. Client coordinators pass this information along to the sales team so it can find more leads that match their buying habits.
Participate in Sales and Marketing Strategy Meetings Client coordinators participate in sales and marketing strategy meetings because they are the receivers of direct customer feedback. Negative feedback is used to ultimately improve the client experience.
Client Coordinator Skills
Client coordinators rely on the following collection of traits and areas of knowledge to do their job well. Client coordinators have to thrive in a collaborative environment. Client coordinators have to collaborate with members of other departments, such as marketing, sales, and accounting, on a daily basis. In addition to these traits and areas of knowledge, client coordinators need the following skills to find a job:- Analyzing market research to help marketing team with client acquisition
- Prioritizing tasks based on importance and urgency
- Documenting every contact with clients
- Brainstorming and contributing ideas at sales and marketing strategy meetings
- Negotiating with clients to determine terms of contracts
- Resolving client concerns in a timely manner
Client Coordinator Education and Training
Most employers of client coordinators prefer candidates who have a bachelor's degree in communications, public relations, business, or a related field. Coursework includes organizational communication, the art of negotiation, small group communication, and business analysis. Client coordinators learn about the specific services their employer offers through extensive on-the-job training.
Client Coordinator Salary
According to Glassdoor, the national average salary for client coordinators is $45,781. Those at the top of the scale make $62,000, while those at the bottom of the scale make $35,000.
Client Coordinator Resources
Are you excited by what you have read so far? If so, check out the list of client coordinator resources below:
Association for Customer Care Professionals - Founded in 1973, the Association for Customer Care Professionals has grown into an international organization dedicated to the importance of customer care in business success. In addition to regional and local chapter meetings, its website has a careers section dedicated to helping members find new job opportunities.
Hubspot - Hubspot is one of the most trusted blogs when it comes to b2b sales and online marketing. The site is updated daily with articles from some of the top experts in sales and marketing. Client coordinators can find valuable information scanning through its archived content.
Salesforce Blog - Salesforce is one of the most-used client relationship management software on the market. its blog is regularly updated with the latest sales and marketing trends, as well as how-to posts on making the most of CRM technology.
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary - This book covers the three principles behind providing an excellent customer experience, regardless the level of product or service being sold. While it is written for customer service professionals in general, the tips in this book are applicable for client coordinators.
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