Resident Manager Resume Samples - Page 2

Resident Manager

• Managed a 9 member staff team
• Supervised over an area that consisted of 300+ students/residents, including specialty housing such as Learning Communities, Honors Housing, and students with disabilities
• Organized and conducted weekly meetings with staff
• Trained new employees in effective skills for the Resident Advisor position
• Served as a mentor for the intern of the Department of Residence Life

Resident Manager

Performed Residential Manager procedures within a residential apartment dwelling facility on a daily basis.

• Provided general maintenance and repair to residential apartments.
• Cleaned and removed debris from vacant apartments for general upgrades and remodeling procedures.
• Removed and installed bathroom and kitchen fixtures including: sinks, bath tubs, shower stalls, etc.
• Facilitated general repair of plumbing and electrical repair in residential dwellings including outside light fixtures.
• Provided 24 Hour Emergency On-Call services for tenants when required.
• Monitored the activity of Outside Contractors that performed specific repair and upgrades to apartment dwellings.

Resident Manager

Provided off-site management and support for 48 various-sized apartments for independent-style clients from HRA agencies as part of a non-profit HIV/AIDS Scatter Site 1 program. Managed one maintenance worker.

• Housing project coordinator for program clients; located appropriate living spaces, negotiated leases, and furnished apartments.
• Worked with landlords and management agencies to ensure required living standards were maintained.
• Addressed complex client needs working closely with clients and HRA management.
• Developed and employed strategies to promote and encourage client self-sufficiency working closely with case managers, as part of the client management team.
• Created approaches and strategies with Assistant Program Director to support clients in crisis.

Resident Manager

Directly responsible for this 100 unit Residential Properties

• Maintained in-depth knowledge of competition
• Handled all Contractors and Vendors in a professional manner
• Conducted all apartment tours for potential new residents
• Completed final move-out inspections with tenants
• Introduced and monitored effective lease renewal programs
• Carefully screened all applicants for tenancy

Resident Manager

Oversee and coordinate building management, respond to tenant questions and complaints related to lease provisions

• Assist tenant in neighborhood orientation and acclamation, contacting appropriate services in event of an emergency, assuming individual responsibility for daily living tasks such as: upkeep of personal hygiene and assigned chores through regularly scheduled apartment visits
• Monitor services for formerly homeless persons provided by outside contractors or other service agencies to insure timely and appropriate services are being provided per the established tenant and Case Manager Plans
• Maintain regular communication with Leasing Coordinator and Director of Homeless Management relative to tenant and/or property status
• Regularly visit tenant apartments to conduct inspections for housing quality standards and safety issues

Supportive Housing Resident Manager

Managed this mental health facility's budget and Supervised the Shift Staff

• Monitored, Documented and Reported the residents' activities to clinical staff
• Ordered supplies and Maintained inventory
• Enforced house safety policies and procedures
• Presided over weekly meetings and resolved conflicts
• Conducted and Coached Life Skills Training classes for independent living

Resident Manager

Responsible for maintaining daily, weekly and monthly reports on a 466 unit property which reflect traffic flow, occupancy, delinquency and revenue.

• Maintained accurate resident records/files as well as prepared resident notices (e.g., 3-days, NSF, eviction, liens and lease violations.)
• Responsible for collecting and inputting via Panini scanner over $350,000 in rent each month.
• Processed all renewals, move-ins and move-outs along with the SODA's in a timely manner.
• Screen and review resident applications with a complete credit and criminal background check, as well as verifying employment and previous rental history.
• Coordinate scheduling for apartment preparation and turnover for outside contractors. This includes carpet cleaning/replacement, painting and general cleaning.
• Experience in various rental relations in a professional manor with knowledge of Texas landlord tenet laws.

Resident Manager

Managed cleaning, maintenance, gardening, and pools.

• Coordinated vendors, such as blinds, carpet cleaners, tilers, carpet replacement, cable suppliers, satellite and phone service providers, delivery companies, pest control, animal control
• Coordinated with various government agencies, including the city, the police, the health department, the fire department and more.
• Worked with local and regional peer organizations
• Created and maintained office procedures using Microsoft Word, Excel, Powerpoint, Outlook, and more
• Collected rents; made bank deposits, wrote newsletter, served notices, facilitated tenant relations, showed and rented apartments, handled marketing, processed evictions, screened, hired and trained new employees, scheduled vacations, prepared regular reports, updated Internet advertising, purchased supplies, managed petty cash, inspected apartments before move ins and after move outs, inspected and insured cleanliness of grounds, screened and approved contractors, performed minor maintenance procedures and more.
• Made court appearances

Resident Manager

Advised and assisted family members in planning nutritious meals, purchasing and preparing foods, and utilizing commodities from surplus food programs

• Evaluated needs of individuals served and planned for continuing services
• Prepared and maintained records of assistance rendered
• Assisted client with dressing, undressing, and toilet activities
• Typed correspondence and reports
• Obtained information for client, for personal and business purposes
• Gave bedside care to incapacitated individuals and trained family members to provide bedside care
• Explained fundamental hygiene principles

Resident Manager

Advised and assisted family members in planning nutritious meals, purchasing and preparing foods, and utilizing commodities from surplus food programs

• Evaluated needs of individuals served and planned for continuing services
• Prepared and maintained records of assistance rendered
• Assisted client with dressing, undressing, and toilet activities
• Typed correspondence and reports
• Obtained information for client, for personal and business purposes
• Gave bedside care to incapacitated individuals and trained family members to provide bedside care
• Explained fundamental hygiene principles