Operations Supervisor Resume Samples - Page 5

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Operations Supervisors are responsible for the execution and planning of the budget of a particular department within the company, as well as overseeing the company's inventory and developing measures to both motivate employees and undertake office management. Responsibilities that are listed on Operations Supervisor sample resumes include supervising sales support team members on processing shipments, managing all operations issues, and making key decisions about stock control. A high school diploma is required at a minimum for this position, though courses in math, science, production, and technology will make a candidate's resume stand out from the crowd.

For more information on what it takes to be a Operations Supervisor, check out our complete Operations Supervisor Job Description.

Looking for cover letter ideas? See our sample Operations Supervisor Cover Letter.

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41

Operations Supervisor

Manage over 45 truck drivers in freight shipping, completing over 350 stops per day with a 93% on time rate.

  • Assist in planning and coordination of over 50 driver routes ensuring the best possible geographical coverage
  • Supervise inbound and outbound freight out of 8 terminals covering 3 states.
  • Plan with customers to address concerns and foresee problems with the pickup and delivery of their freight.
  • Identify equipment concerns related to allocation, maintenance and life cycle
Candidate Info
8
years in
workforce
1
year
at this job
BA
Business Management
42

Operations Supervisor

Directly supervises and effectively delegates to a team of twenty associates between two locations

  • Maximized efficiencies, increasing ability to house an additional 20% of inventory at primary location
  • Provides monthly associate reviews, providing valuable insights and coaching to all staff members
  • Controls all inventory movements between multiple locations to minimize shrinkage and ensure the safeguarding of all company assets
  • Creating order and functional viability from the heavy volume of product received while working at our outlet location, including management of a secondary offsite facility
Candidate Info
6
years in
workforce
8
months
at this job
HS
High School Diploma
43

Operations Supervisor

Supervising branch teller line including training tellers on policy and procedure, balancing and One Touch system.

  • Train teller staff in all aspects of customer service including performing transactions, sales and handling difficult situations with customers to consistently meet [company name]'s customer service standards.
  • Coaching, sales, balancing branch, Vault and ATMs and maintaining high standards to maintain successful audits for branch in all aspects of Branch Operations.
  • Work the platform area, opening & closing accounts, handling & resolving customer issues and complaints, as well as taking and inputting consumer loans into Power Lender, printing Documents & performing loan closings at the branch.
  • Assisted in training new tellers and teller supervisors.
  • Processed payroll for the branch.
  • Completed employee work schedules.
  • Participated in bank disaster implementation procedure committee.
  • Performed branch audits within my market to ensure bank compliance.
Candidate Info
24
years in
workforce
16
years
at this job
HS
High School Diploma
44

Operations Supervisor

Supervises and facilitates all daily operations for Medical Record Review Services including speaking with providers to resolve issues and relaying information to management

  • Manages 4 interns through training of necessary operations, assigning daily tasks, delegating projects and overseeing intake processes for over 300 providers
  • Performs all HR functions surrounding on-boarding new staff and facilitating accurate, bi-weekly compensation
  • Manages, coordinates and delegates all tasks to over 30 part-time and full-time medical record review auditors
  • Coordinates and leads Monthly Auditor Calls
  • Contributes to the monthly newsletter, blog and webinars
Candidate Info
3
years in
workforce
5
months
at this job
BA
Spanish Language And Literature
MA
Master of Arts
Spanish
45

Operations Supervisor

Coordinated driver routes in order to increase efficiency as well as keeping customer demands
satisfied

  • Conducted payroll and other financial reports
  • Managed the maintenance requirements on tractors and trailer
  • Managed a large group of drivers
  • Worked directly with our dedicated customer
Candidate Info
2
years in
workforce
2
years
at this job
BS
Business Administration
46

Operations Supervisor

Hired as a Guest Service Representative in February 2011 and was promoted to Operations Supervisor in less than a year.

  • Earned recognition on consistent basis for excellent performance and guest service recovery.
  • Supervise and motivate employees in order to maintain scores in a green zone.
  • Responsible for tracking inventory and creating purchase orders for hotel suppliers based on hotels budget.
  • Perform back office functions in Accounting and supervise Housekeeping department when needed.
  • Plan work schedules for front desk agents.
  • Train Front Office staff on daily duties, computer systems and hotel procedures.
  • Perform a 60 day evaluation to new front desk agents.
Candidate Info
6
years in
workforce
4
years
at this job
BS
Hospitality Administration
Tourism Management Program
47

Customer Operations Supervisor

Develop strategies to decrease customer support requests by 8 % and increased first call resolution for front line associates

  • Leverage customer support transaction data to provide insights to region stakeholders and drive performance gains
  • Identify gaps within the National Customer Support Tree and provide solutions that improve customer satisfaction such as the creation/elimination of customer support requests and evaluation of dispatch categories
  • Facilitate Customer Support guidelines to field personnel and provide support with special projects when needed
  • Responsible for day-to-day leadership, supervision and development of Customer Support agents to ensure team goals are achieved
  • Review daily performance to ensure customer service levels are met, and analyze key business indicators while offering suggestions on how to increase efficiency
  • Work in conjunction with other departments to evaluate processes and procedures that can improve efficiencies within the Customer Care Center such as Error Handling, Outlet Maintenance process, etc.
Candidate Info
11
years in
workforce
3
years
at this job
HS
Financial Management
BA
Industrial Engineering
48

Operations Supervisor

I supervise the daily operations of the deposit group at [company name]. I serve as a key liaison for branches. I contribute to the implementation of new products and services at the bank, as well as publishing procedures for daily operations. I train and work with branch employees to ensure that branch operations operate flawlessly while reducing risk.

  • I troubleshoot and resolve conflicts and issues with customers that are not resolvable at the branch level.
  • I supervise daily wire operations, ensuring that we are adhering to our policies and mitigating operational risk. I monitor and assist with call backs to prevent wire fraud.
  • I supervise two employees that process our daily operation reports. I ensure that they are well trained and understand our Bank's policies and procedures.
  • I assisted in the implementation of the Treasury Management department with the Manger of Deposit Operations. Oversaw and assisted in the department's organization, maintenance and success.
  • I assisted in the implementation of Consumer Mobile Deposit. Created process to review and approve incoming Consumer Mobile Deposits and trained staff accordingly.
  • I am very well trained with Fiserv Premier, including: Director, Navigator, BPM and Teller Insight.
Candidate Info
6
years in
workforce
2
years
at this job
49

Operations Supervisor

Responsible for supervision, development, and coaching of Customer Service Representatives to assure productivity, quality, attendance, and timeliness of work in the completion of assigned projects and departmental goals. Perform tasks to assure service level standards, contractual requirements and adherence goals are met - Operations Supervisor managing a team of 18

  • Provide coaching, create and implement written action plans and deliver employee performance appraisals
  • Facilitate and deliver training as required under department guidelines. Support call center expectations as well as departmental and corporate policies and procedures
  • Participate in interview process and recommend the hiring of call center staff
  • Maintain schedule flexibility due to business needs
  • Resolve customer escalations
Candidate Info
3
years in
workforce
7
months
at this job
50

Operations Supervisor

Direct supervision for a team between 15 - 40 warehouse temporary employees, which is dependent on seasonal demands

  • Direct training of existing and new temporary employees
  • Inventory Management
  • Supervising dock workers engaged in the loading, unloading, and movement of freight
  • Coordination of daily freight movement process (FIFO)
  • Enforcement of all company rules and regulations relating to safety, hazardous material, and government regulations
  • Directly responsible for enforcing site security protocols
  • Responsible for equipment maintenance
Candidate Info
19
years in
workforce
2
years
at this job

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