Call Center Sales Representative Resume Samples

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Call Center Sales Representatives contact potential customers by telephone and complete tasks such as making cold calls to people who haven’t expressed their interest, identifying customer needs, placing orders, and providing information about products and services. Based on our selection of resume samples, essential skills for this job are communication, the ability to sell, attention to details, flexibility, and customer service orientation. Most resumes for Call Center Sales Representatives make display of a high school diploma. Formal education is not compulsory for this position and on-the-job training is usually provided.

1

Call Center Sales Representative

Connected with 100 to 150 customers daily to sell up-sale them on new products and services.

  • Ensured maximum sensitivity and responsiveness to all customer inquiries
  • Maintained a high level of knowledge and understanding of product features, services, marketing promotions and special offers.
  • Recorded all customer and call history information accurately on electronic data system.
  • Verified and updated customer information and maintained data bases.
  • Performed collections calls to reduce business losses or negotiated with clients.
Candidate Info
5
years in
workforce
1
year
at this job
BS
Criminal Justice
2

Call Center Sales Representative

Responsible for selling travel and sport hospitality packages to customers over the phone.

  • Answered questions posed by potential customers and buyers about travel packages.
  • Respond in timely fashion to customer questions, and concerns.
  • Updated and maintained notes and customer profiles in computer database.
  • Acted as a liaison between customers and product development department.
  • Processed and collected payments from customers.
Candidate Info
10
years in
workforce
4
months
at this job
BS
Advertising
MS
Recreation, Parks, And Sports Leadership
3

Call Center Sales Representative - MDU

Performed sales, service, and billing customer interactions within company call center. Completed rigorous, month-long training for internet and [company name] sales and services.

  • Obtained top scores in individual performance reviews soon after training period completion.
  • Maintained vast product knowledge for increased customer satisfaction and sales.
  • Resolved any issues quickly and effectively through helpful service techniques, solutions implementation, and fast communication of concerns to appropriate departments.
Candidate Info
14
years in
workforce
9
months
at this job
Spanish
Film Studies Program
4

Call Center Sales Representative

Consulted with existing merchants to address unique business needs and identify sales opportunities

  • Exceeded revenue target consistently by 125% and cross-selling goals by 120%
  • Acted as Sales Account Executive for national bank and association partners
  • Assisted merchants with the application and setup process
Candidate Info
9
months in
workforce
9
months
at this job
BA
Exercise Science
5

Call Center Sales Representative - Licensed Insurance Agent

Provide precertification information to hospitals, professional providers, and members

  • Illustrated outstanding customer service for all internal and external customers
  • Managed high volume phone inquiries
  • Resolved any complaints and issues
  • Researched customer's accounts in order to adjust and maintain accurate records
Candidate Info
11
months in
workforce
7
months
at this job
AS
Business Management
Medical Administrative Assistant
6

Call Center Sales Representative

  • Generated sports orders via telephone and utilization of accurate computer skills to input and retrieve data.
  • Maintained security of customer's personal information while placing orders of various products.
  • Resolved over 20 customer order issues regarding reimbursement, shipping and handling and equipment sports equipment sizing.
Candidate Info
BS
Secondary Education Mathematics
7

Call Center Sales Representative(inbound/outbound)

Main focus-to sell the optimum triple play-phone, cable television, and internet services

  • Answered anywhere from 200 to 300 calls a day and successfully turned non sales calls into sales calls while making over 300 outbound sales cold calls a day at the same time.
  • Excellent at building rapport with prospective customers.
  • Successfully maintained high performance standards ranking as a top rep each and every month.
  • Excellent at multitasking between taking and making calls and tracking orders in Microsoft excel and word while scheduling appropriate appointment times to close customers simultaneously.
  • Made sales presentations to sales manager during weekly meetings using Microsoft PowerPoint.
Candidate Info
2
years in
workforce
8
months
at this job
8

Call Center Sales Representative(inbound/outbound)

Main focus-to sell the optimum triple play-phone, cable television, and internet services

  • Answered anywhere from 200 to 300 calls a day and successfully turned non sales calls into sales calls while making over 300 outbound sales cold calls a day at the same time.
  • Excellent at building rapport with prospective customers.
  • Successfully maintained high performance standards ranking as a top rep each and every month.
  • Excellent at multitasking between taking and making calls and tracking orders in Microsoft excel and word while scheduling appropriate appointment times to close customers simultaneously.
  • Made sales presentations to sales manager during weekly meetings using Microsoft PowerPoint.
Candidate Info
2
years in
workforce
8
months
at this job
Finance/marketing
9

Call Center Sales Representative/quality Control Agent

Qualified business professionals for yearly subscriptions to publications targeted to specific trades. Completed demographic surveys. Data-entered contact information, job titles, and mailing address into computer.

  • Collected and added names as referred from leads, and qualified lead's referrals for subscriptions.
  • Ensured quality by listening to tapings of fundraisers, making corrections if needed.
  • Trained and supervised new employees.
Candidate Info
22
years in
workforce
5
years
at this job
HS
High School Diploma
10

Call Center Sales Representative/quality Control Agent

Qualified business professionals for yearly subscriptions to publications targeted to specific trades. Completed demographic surveys. Data-entered contact information, job titles, and mailing address into computer.

  • Collected and added names as referred from leads, and qualified lead's referrals for subscriptions.
  • Ensured quality by listening to tapings of fundraisers, making corrections if needed.
  • Trained and supervised new employees.
Candidate Info
19
years in
workforce
5
years
at this job
HS
High School Diploma

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