Apple Specialist Resume Samples

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Apple Specialists promote and sell Apple products in dedicated stores. Well-written sample resumes for this job showcase duties such as ensuring a great customer experience, determining customer needs, maintaining personal interaction with clients, recommending products, answering to inquiries, and reporting to managers. The ideal candidate should showcase in his or her resume an interest for technology, Apple products familiarity, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills. Most Apple Specialists hold a college degree and are trained in computers, although formal education is not mandatory.

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1

Business Technology Professional / Apple Specialist

Sell end-to-end solutions for small business. Get wholesale pricing for commercial grade products or sell in bulk to businesses. Average sales range anywhere from $500 to $25,000 + per sale.

  • Contributed to the closing of a deal with a local hotel to renovate 900+ of their rooms with new televisions and audio equipment.
  • Up to date with today's technology, and knowledgeable. Making it natural to recommend equipment to customers.
  • Promoted to this position at just 19 years of age and to grow while being focus-driven.
Candidate Info
5
years in
workforce
4
years
at this job
AA
Criminal Justice
2

Apple Specialist

Demonstrated extensive knowledge in the products and services offered by Apple to provide the consumer with a complete solution which boosted overall store customer service goals.

  • Acted as a member of the setup team to develop customer relationships with the Apple culture.
  • Installed software such as Iworks, Office for Mac, Adobe Photoshop, HP Wireless Printer drivers, and more on Apple Technologies as a member of the setup team.
  • Trained customers of various backgrounds and levels on how to use their personal/business Apple technology, which consist of products such as MacBooks, MacBook Pro's, Mac Air, iMAC's, both versions of the iPad, all iPod Models, iPhone 3GS, and the iPhone 4.
  • Provided concrete customer service and support of all standard Apple applications and hardware including hardware resets, password resets/setup, account setups, iTunes and App Store walkthrough.
  • Took on the role of Red Zone Leader to enforce organization amongst the team and to ensure that scheduled breaks were received accordingly.
Candidate Info
3
years in
workforce
7
months
at this job
AS
Computer Technology
BS
Networking & Computer Technology
3

Apple Specialist

Assisted and educated customers with Apple related issues

  • Performed basic troubleshooting procedures on iOS devices and MAC OS Computers
  • Demonstrated exceptional, consistent and comprehensive knowledge of Apple technology and applications
  • Delivered exceptional customer service while maintaining a high degree of professionalism
Candidate Info
5
years in
workforce
1
year
at this job
4

Apple Specialist

  • Enriching lives by offering exceptional sales experiences
  • Directed customers to the appropriate resource
  • Continuously provided great customer service
  • Facilitated workshops for product functionalities and trained new users
  • Performed various troubleshooting tasks for devices
  • Sold Over $500,000 worth of Apple products
Candidate Info
1
year in
workforce
1
year
at this job
AS
Information Technology
5

Assistant Manager, Computer Pros, Apple Specialist

Led store in overall sales (approx. 40% of overall store sales)

  • Managed inventory and orders for store, weekly.
  • Worked with upper management to define roles and grow store to be profitable.
  • Led shifts for open and close procedures for several years.
  • Assisted in service department with repair of both Apple and PC based units.
Candidate Info
17
years in
workforce
6
years
at this job
Journalism
Computer Graphics
6

Apple Specialist

Help create a wonderful experience around all [company name] Products.

  • Being the first person to come in contact with the customer.
  • Being highly skilled at making the right solutions for our customers.
  • Starting with our customers' needs we turn that visit into a trusting relationship for our customer.
  • Maintain visual merchandising as well as helping out as needed around the store.
Candidate Info
8
months in
workforce
8
months
at this job
BA
Computer Science
7

Apple Specialist

  • Delivered optimal customer service through professionalism and product knowledge.
  • Designed and delivered solutions-based sales demos and presentations.
  • Provided effective demos and presentations in a variety of environments.
  • Built a community of loyal Apple customers.
Candidate Info
2
years in
workforce
6
months
at this job
BS
Financial Economics
Business Administration
8

Apple Specialist

Improve customer experience with transferring to a new operating system via hands on walkthroughs

  • Provide people with the knowledge they required to help them buy the correct Apple computer that was right for them
  • Create set goal of Apple computer sales a week
  • Promote [company name] credit card and rewards card
  • Maintain Apple display kiosk
  • Keep up to date on the newest Apple products and features
  • On launch date of the first IPad, single handedly made the largest margin in sales in the entire region.
  • My first quarter at [company name] in Concord got employee of the month. This was during the holiday season.
  • Increased Apple sales so much I was sent to a region-training seminar from Apple products.
  • Was trained and was a registered Apple expert from 2009-2010
Candidate Info
4
years in
workforce
2
years
at this job
AS
Visual Arts
9

Hardware Specialist / Apple Specialist

Supported internal employees and end user customers through the use of help desk software with system and support issues in regards to desktops, laptops, servers and networking questions. Supported both Apple and Wintel.

  • Assisted in acquiring and retaining product authorizations, such as Apple, HP, HP Enterprise, EMC, Cisco and Dell.
  • Answered questions from Sales & End User Customers involving hardware bids and/or proposals.
  • Negotiated special pricing with HP, Lenovo, Apple and others to support all major hardware procurement.
  • Developed and maintained a level of expertise in general knowledge of hardware products and the computer industry. Kept up with trends, products and services that our customers were likely to be interested in.
  • Researched new products and vendors to fulfill requests for hardware products not currently carried by the company. Set up new vendors when necessary to fulfill these requests.
  • Developed relationships with our hardware partners in order to receive up-to-date information on upcoming products and address any other issues that may arise.
  • Developed informational aids for Sales, such as cross-reference charts and features-benefits handouts.
  • Worked with sales reps on custom/special configurations and orders.
  • Assisted in training Sales in hardware related topics.
  • Proactively worked with Sales on new products, training and product categories to help drive sales. This included working directly with sales reps on individual customers and participating in "solution sales" to those customers.
Candidate Info
2
years in
workforce
2
years
at this job
10

Apple Specialist - Geek Squad Counter Agent

Focus on giving ongoing technical advice and support while driving sales and maintain a performance based attitude.

  • Responsible for the department functionality of all technology and displays.
  • Trains all new associates in career development and mastery
  • Achieved Apple Specialist role due to exceptional product knowledge and sales attainment
  • Troubleshoot and problem solve all forms of consumer computing technology
  • Responsible for administrative tasks in the department including goals, attainment, and planning
  • Technical consultation, computer diagnosis and repairs
Candidate Info
5
years in
workforce
4
years
at this job

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