Maximize performance through leading team members at 78 [company name] stores through a 7 week Retail Management training course consisting of 10 classes with 20-25 participants in each series.
- Lead training for all store service team members to set them up for success in key areas of [company name] including: Culture, Steps to Success, How to Coach, Systems, Accountabilities, Financials and Customer Service.
- Identified as workforce management expert for the region scheduling 150+ people weekly.
- Create a positive working environment by frequently visiting stores in the region to strategize and problem-solve critical issues and roadblocks.
- Liaise with corporate and store management to roll out any corporate initiatives and processes.
- Co-facilitated leadership and technical classes to support all departments.