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Training And Development Manager Resume Samples
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Candidate Info
years in workforce
year at this job
Criminal Justice
Corporate Training And Knowledge Management
Training and Development Manager
Developed and instituted a performance management program to include review cycles, annual compensation and bonus increases, and succession planning in US, Germany, UK, and India. Launch a mentor program at all levels of the firm.
- Managed the implementation of the of the Human Capital Management tool.
- Designed and implemented a career growth program for internal staff to transition to the consultant career path. Program resulted in $30K savings in recruiting cost.
- Introduced Organizational Survey and 360o Assessment processes. Lead organizational development initiatives resulting from survey to improve employee satisfaction by 5%.
- Partnered with Managing Directors to develop competency-based training infrastructures by job title.
- Appointed as Interim Human Resources Director by the Executive Leadership Team. Revised policies and the employee handbook.
Candidate Info
years in workforce
years at this job
Business Management
Training and Development Manager
Comprehensive HR management responsible for all aspects of managing the Human Resource functions including: Legal compliance, employee relations, recruiting, training & development, while maintaining company culture and values, reducing costs, and partner with owners, managers, employees and support staff. Emphasis on Eliminating company liability, creating positive employee experience, creative sourcing, compliance, reporting, training, team building, morale, and customer service
- Eliminated company liability to lawsuits by creating policies and culture resulting in fair and lawful work environment adhering to state and local employment law, saving company multiple legal action and expenses
- Created Recruiting/Hiring system, with emphasis on hiring to consistent core attributes streamlining the process and reducing turnover 33% saving $25,000 annually
- Developed employee training program and materials resulting in increased customer service and sales growth of 8% annually
- Created company Handbook, Job Descriptions, and Manuals
- Created employee performance based evaluations and materials for all positions, conducted exit interviews
Candidate Info
years in workforce
years at this job
Homeland Security
Training and Development Manager
Provided instruction in leadership and training for 200 students a year for 2 years with a 97% graduate rate.
- Provided leadership, mentorship, applicable training and overall guidance for 42 instructors resulting in a consistent yearly increase in the overall graduation rate for the academy.
- Maintained risk assessments and enforced safety standards which led to zero work related accidents.
- Expertly managed development of reports that included counseling, quarterly evaluations, supply, logistics and personnel.
- Implemented 3 new course management plans to effectively update and control the quality of instructions being taught to students attending the course and effectively trained 42 instructors on these plans.
- Supervised security for over $1million of classroom and office equipment with zero losses.
- Participated on numerous hiring boards resulting in the addition of 10 exceptionally qualified personnel to the team over a two year period.
- Received excellent ratings on evaluations for management and counseling skills over the last 7 years.
- Volunteer for motivational speaker at local high schools on various subjects such as the events of 9/11, leadership, and the role of the Army National Guard.
Candidate Info
years in workforce
years at this job
Business Management
Master of Arts
Training and Development Manager
Created a training and development program in a start-up retail entertainment environment.
- Utilized a consulting model (needs assessment, design/develop solution, implement, and evaluate) to provide a project lead for company wide initiatives.
- Consulted with management concerning individual and team development needs. Managed a $200,000 annual training budget.
- Designed and delivered new employee culture training initiative for 600 employees that successful integrated the company's vision and mission to instill a creative and dynamic culture
- Facilitated training initiatives for executives, managers, and employees in quality service, coaching, and performance management which resulted in an increase in monthly sales goals
- Established recognition programs for individual and team improvements that supported company mission
Candidate Info
years in workforce
years at this job
Human Resource Management
Master of Arts
Master of Arts
Senior Training and Development Manager, Joint Staff
Created and implemented the first formalized current operations training, development, and evaluation program for the Joint Chiefs of Staff's 24/7 current operations center. Redesigned the [company name]'s National Military Command Center with a thorough understanding of policies, regulations, methods, and risk management activities. Collaboratively worked across divisions, functions, and levels to gather facts and precisely use evaluation methods to accurately assess and drastically improve information exchanges between the White House, the Secretary of Defense, and Chairman during numerous combat and humanitarian relief operations. Proven ability to communicate both orally and in writing by authoring multiple instructions, procedures, concepts of operations and briefing them to senior leaders for their approval and ultimate implementation. Built an expert team of 10 knowledge managers/engineers working in a close matrixed team environment by recruiting, staffing, training and developing each employee while balancing budget and contractual constraints.
- Revamped global website content development - personally awarded by the Chairman of the Joint Chiefs of Staff
- Redesigned unit structure, job positions, and personnel forecasting; reduced manning requirements by 60%
- Led information technology efforts to overcome a 2-year 24/7 command and control connectivity deficiency
- Organized and led the organization's climate assessment which ensured a healthy corporate culture environment
- Consultant - provided visionary solutions to transform Special Operations Command to lead war effort
Candidate Info
years in workforce
year at this job
Bachelor of Science
Training and Development Manager
Implemented training objectives to improve retainment, improve the customer experience, increase lifespan of hard goods and increase safety while on the job.
- Training development and execution for new operations staff and recurring training program for existing staff.
- Designed and created training materials, guides and corporate event delivery standards.
- Managed quality assurance program including frequent on site evaluations, internal audits and customer survey
- Overall event manager retainment increase of 65%, federal DOT Safety rating increase and increased customer
Candidate Info
years in workforce
years at this job
Marketing / Management
Juris Doctor
Training and Development Manager
Interviewed, hired and conducted new hire training for $3.5 million restaurant
- Managed weekly and monthly schedules for 60+ team members, decreased labor cost by 7%
- Developed and implemented monthly team-building events and employee recognition
- Managed training and development program for recently promoted managers
- Provided recertification training for existing personnel resulting in a 100% pass rate
Candidate Info
years in workforce
years at this job
Financial Management
Organization And Management
Statistics
Training and Development Manager US & Canada
Responsible for delivering training, designing and writing courses, leading teams of trainers, and directing enterprise initiatives. Experienced in ADDIE methodology, virtual facilitation, and ROI calculations.
- Developed and administered the US & Canada training budget for inside sales as well as co-developed Asia Pac and Latin America budgets.
- Responsible for new hire ramp-up: completed all new hire paperwork, conducted policy and procedures workshop, facilitated software training, issued equipment, and conducted site tour.
- Created over 17 training programs that encompassed professional selling, technical, systems, soft skills, PeopleSoft, Salesforce, sales methodology, and process/procedural trainings.
- Served on the new hire committee responsible for interviewing and hiring all employees.
- Certification trainings delivered resulted in an 80% pass ratio and technical training delivered resulted in 77% exam pass ratio.
Candidate Info
years in workforce
years at this job
Bachelor of Arts
Master of Arts
Juris Doctor
Training and Development Manager
Executed daily operations of a retail facility, supervising up to 6 associates per shift.
- Was instrumental in assisting our store achieve $1 million in sales during the 2011 holiday season.
- Conferred with management to identify training needs based on projected production processes, changes, and other factors.
- Trained sales associates in customer service and sales.
- Supervised a total of 20 employees, scheduled work hours, resolved conflicts.
Candidate Info
years in workforce
years at this job
Business Management
Training and Development Manager
Designed and developed training materials for all levels of employees, from Machine operators to Clerical and Administrative Support employees.
- Implemented and delivered specified Training materials as indicated to assure certifications.
- Maintained pertinent records and required documents to substantiate training and certifications.
- Promoted to Manufacturing Manger in 2005.
- Achieved plant recognition awards from major customers (Mercedes Benz, Ford, Chrysler, Audi and GM) for excellence in training and training execution.
Candidate Info
years in workforce
years at this job
History
History And Political Science
Training and Development Manager - Construction and Maintenance Divisions
Researched grant opportunities and wrote related applications for multiple states and job sites, earning between $12K and $2 million per training grant.
- Facilitated leadership and management training seminars for supervisory personnel.
- Created individualized training and development programs, including career path planning and advice.
- Supported leadership team in client consultation, job bids, and assessments.
- Developed and implemented an internal craft skill assessment, as well as comprehensive training program.
- Acted as liaison between company and Association of Builders and Contractors union, as well as National Center for Construction Education and Research (NCCER).
Candidate Info
years in workforce
years at this job
Business
BRIGADE SENIOR MASTER TRAINER (training and DEVELOPMENT Manager)
Managed 8 direct reports; expertly provided training to 2,288 recruiters located in 14 western states and the Pacific Rim.
- Assessed collective and individual training plans conducted at 5 experience levels, ensuring effective needs-based training objectives were met.
- Program manager of 3 distinct training programs; entry level, managerial, and executive.
- Designed, established and continuously assessed cutting-edge training utilizing training designs such as online learning management systems, conferences, workshops and traditional classroom instruction.
- Scheduled, coordinated and administered annual training requirements in areas such as Safety, CPR and equal opportunity.
- Utilized multiple System Application Products (SAP).
Candidate Info
years in workforce
year at this job
Psychology
Organizational Management
Training and Development Manager
Handled employee relations issues for staff of over 1500 crew members from 65 different countries
- Acted as a mentor for newly hired T&D managers
- Conducted training sessions covering Cultural Diversity, Sexual Harassment, Ethics, Guest Service, and Sales Techniques
- Delivered FISH customer service model to all departments
- Conducted leadership training academy for all levels of management utilizing Achieve Global products customized to fit needs assessment of the ship
- Piloted and delivered New Hire Orientation program for all shipboard employees
- Conducted needs analysis and created applicable training programs for performance gaps
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