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How to Format a Trainer Resume
As a training development team member, you can choose a skills- or employment-based resume. An employment-based resume like the chronological resume benefits job seekers like Candidate A who have over a decade of experience. They can use this format to draw attention to professional achievements like promotions and accolades.
Candidate B, on the other hand, is a recent graduate and changing careers from an HR specialist to a corporate trainer role. They have relevant experience and transferable skills that make them a strong candidate for an open job. The functional resume helps them highlight these transferable skills and bolster their application.
1. Candidate A - Chronological Resume
Candidate Info
- 17 years of experience
- 3 years at this job
- MBA HR Management
Work History
Trainer, GlassdoorJuly 2019 - now, Newark, NJ
- Build rapport with training participants on an individual basis, enabling myself to read the room and adjust volume and pace based on observation of the audience.
- Pivoted onboarding and quarterly training sessions to accommodate a new remote workforce with further online training and digital conference materials.
- Created and updated corporate training materials related to project management, internal documentation, legal requirements, introductory legal and regulatory training, and job and retention aids.
2. Candidate B - Functional Resume
Candidate Info
- 5 years of experience
- 1 year at this job
- MBA Business Development
Professional Skills
Training
- Host quarterly training sessions with groups of 10-15 staff members.
- Build rapport with training participants individually to adjust the seminar’s pace and tone based on audience needs.
Organization
- Create, update and organize corporate training materials related to onboarding, offboarding, project management, internal documentation, data retention and required legal regulations pertaining to consumer outreach.
- Pivoted all onboarding and quarterly training sessions to a new virtual remote process with further online training and digital conference materials.
Trainer Resume Samples
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Candidate Info
years in workforce
years at this job
District Operations Trainer
Through root cause analysis, created training action plans to improve productivity, store profitability and customer satisfaction. Provided ongoing systems, leadership, and technical training of store-level, pharmacy-level, and district office employees. Facilitated employee orientation for newly hired team members. Coordinated and conducted exam preparatory classes for Pharmacy Technician Certification (PTCB) and documented ASHP requirements (American Society of Health-system Pharmacists). Coordinated and conducted training sessions, as needed, at store and pharmacy-level and district-level meetings; provided store support and continuing education training on systems, policy/procedures, etc.
- Adopted the training of pharmacy technicians on PTCB material. The average pass rate for each testing session was increased by 15%.
- Executed training plan to bring stores to budget for bi-weekly payroll. Stores were more than 60% over budget and within 1 month of training session, all stores were within 5% of budget.
- Created a training plan for a pharmacy that was experiencing a low customer delight score. Once implemented, pharmacy's customer delight score was increased more than 20%.
- Customized and delivered a Shift Lead Development training pilot program for 3 districts.
Candidate Info
years in workforce
years at this job
Business Administration Management
Quality/trainer
Trained and handled the on boarding of newly temp to hire agents with 90% of the agents that I trained being fully hired into the company within the 90 day probation period.
- Performed weekly/monthly quality while working closely with the agents resulting in increasing their monthly production by 15-20%.
- Worked closely with the recruiting department by creating them a checklist that assisted them with making decisions if an agent was a fit for the company or not.
- After a 5 week training period made the final decision if the agent would be able to be productive for the company or if the assignment should be ended.
- Successfully created soft skill presentations which helped increase the call center customer service survey score from 80%-85% in a two month period.
Candidate Info
years in workforce
months at this job
Trainer / Instructional Designer
Upgraded PeopleSoft from version 8.8 to 9.1 and conducted UAT, in partnership with the business, to ensure PeopleSoft modules behaved as expected and data was being accurately migrated.
- Trained over 6,000 users on all PeopleSoft HCM 9.1 Modules to ensure efficient module utilization.
- Advised Senior Management of strategic training plans to enhance technical and leadership skills.
- Conducted one-on-one sessions with managers and executives for leadership effectiveness coaching.
- Performed training knowledge transfer sessions to SME's enabling them to guide and coach staff.
Candidate Info
years in workforce
years at this job
High School Diploma
Dental Hygiene
Medical Assistant
Server/ Certified Trainer
Provided excellent customer service by promoting specific menu items and specials. Respond to inquiries regarding meal preparation. Frequently follow-up with guest and punctually fulfill any request. Collect payments and balance transactions receipts.
- Constantly exceed sales goals by phenomenal customer service and advanced 'up selling' techniques, evidence by persistently placing first in restaurant's selling competitions.
- Continual multi-tasking to ensure food and drink delivery in a proper manner by coordinating with kitchen and bar staff while maintaining a work station clean and orderly according to the company's standards.
- Promoted to certified trainer
- All delegated tasks as directed by the management and guaranteed company's operational guidelines were upheld.
- Organized and supervised server duties throughout shift as well as ensure that all tasks were completed thoroughly prior to shift's end.
Candidate Info
years in workforce
years at this job
Nursing
Server/trainer
Provided excellent customer service while increasing sales and customer satisfaction.
- Established positive, ongoing professional relationships with customers and co-workers.
- Handled multiple tasks in a fast-paced environment while maintaining a high degree of accuracy.
- Supervised and coordinated 8-10 employees.
- Investigated and resolved customer concerns according to company policy to achieve
- Trained new hires in efficient service, and developed a rigorous training program.
- Processed cash and credit transactions, balanced register, and performed opening and closing duties.
Candidate Info
years in workforce
months at this job
Kinesiology / Health Fitness Specialist
Personal Trainer
Comprehensive sports facility focused on promoting fitness and training athletes of all ages. Major training facility for Carolina Panthers.
- Developed and conducted classes to promote physical dexterity and conditioning
- Designed and taught classes for adults and youth with physical and psychological disabilities
- Promoted facility in numerous marketing venues and programs resulting in increased sales and memberships
- Partnered with several NFL players for training and marketing during off season (in addition to a variety of other professional and collegiate athletes)
Candidate Info
years in workforce
months at this job
High School Diploma
Psychology
Psychology
Personal Trainer
Assessed and created customized workout plans for my clients according to their own strengths and abilities.
- Educated clients on nutrition and supplementation.
- Assessed and created customized workout plans for my clients according to their own strengths and abilities.
- Educated clients on nutrition and supplementation.
- Worked one on one interacting with 25+ clients weekly. Weslaco, Tx November 2014- April 2015
Candidate Info
years in workforce
years at this job
Warehouse Technician/module Trainer
Led other workers in setup and use of important machines, providing on the spot coaching as necessary to ensure smooth company operation.
- Reduced equipment downtime by 25% by instituting effective maintenance plan.
- Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
- Troubleshot machine issues to limit downtime and increase production periods as much as possible.
- Oversaw monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations resulting in significant reduction in incidents.
- Trained module on new equipment by traveling to [company name] sites around the country, establishing training routines on upgraded equipment such as Real-Time-Control-Inventory-System.
- Spearheaded efforts to ensure timely production and delivery of products, including quality control program monitoring and maximizing adherence to company standards.
- Facilitated communication between shifts to limit redundancies and increase efficient operations.
- Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
Candidate Info
years in workforce
year at this job
High School Diploma
Trainer
DFW6 Leader: Maintain high levels of associate engagement through motivation and transparent communication of expectations and standards, award associates with positive reinforcement and provide real time feedback and accountability when gaps exist.
- Ambassador: Delivered Training Within Industry (TWI) instruction on how to perform job duties and provided support as new hires became acclimated to their new role.
- Problem Solver: Assess work in progress for assigned area and two other pack departments by identifying issues with shipments that have the potential to negatively impact customer promise; remove barriers that directly affect associates in any capacity.
- Inventory Specialist: Utilize attention to detail to ensure quality is up to standard, determine what's in stock is in compliance with the books, record and compile findings
Candidate Info
years in workforce
years at this job
Athletic Training
Master of Arts
GA Athletic Trainer
Performed Assistant Athletic Trainer duties in absence of football assistant during the 2012 fall training camp
- Provided immediate and on-the-field first-aid and injury evaluations for football games and practices
- Assisted with prophylactic, functional, and rehabilitation brace repair and maintenance
- Implemented and administered rehabilitation programs for player recovery
- Oversaw organization of athlete's medical and insurance information
- Assisted with internal university drug testing of athletes
- Provided clinical education to athletic training students including clinical skill check-off responsibilities
Candidate Info
years in workforce
year at this job
High School Diploma
Supervisor, Trainer, Sales Representative
- Serviced existing accounts, obtained orders, and established new accounts by calling existing or potential sales outlets and precisely executing sales presentations
- Surpassed monthly sales goals and was rapidly promoted from initial sales associate position to trainer within two months of hire
- Recognized by my superiors for outstanding achievement and was promoted to supervisor providing floor sales leadership and supervised eight associates
Candidate Info
years in workforce
years at this job
Master of Arts
Principal Trainer for Epic Orders/elink, Hod/opd/willow
Trained Credentialed trainers for Epic implementation at six facilities in Respiratory Therapy, Rehab/Therapy, both IP and OP, Pastoral Care, Pharmacy, and affiliated offices (Elink).
- Designed curriculum for all of the above mentioned for both IP and OP and affiliated medical practices and six medical facilities
- Provided clinical support during implementations to all facilities
- Experienced with a variety of roles including end-users, super-users, credentialed trainers, and subject matter experts
- Maintained curriculum and master training environment for all upgrades
Candidate Info
years in workforce
years at this job
Bachelor of Arts
Trainer/ Computer Lab Manager
Trainer for all Microsoft computer related programs
- Trainer for Intuit QuickBooks accounting software
- Assigned work schedules, following work requirements, to ensure quality and timely delivery of services
- Inspected work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance
- Resolved customer complaints regarding worker performance or services rendered
- Observed and evaluated workers' appearance and performance to ensure quality, service and compliance
- Applied customer/guest feedback to service improvement efforts.
Candidate Info
years in workforce
months at this job
Business Administration
Master of Arts
Lead, Call Center Trainer/instructional Designer (manager)
Overseer and manager of Call Center Training and Instructional Design Department in instructional design and delivery of technical and non-technical training courses within a cross-functional formal project management environment.
- Allocated resources and lead the planning, development and implementation of all training that supports initiatives in a cross-functional team. Activities include planning, designing and implementation of the Company's training initiatives for multiple projects in a highly technical environment.
- Collaborated with executives and SMEs to determine training and performance requirements needed to achieve business results.
- Project managed multiple initiatives for new systems, process and workflow changes, and new product launches. (Initiative: new hire training and department onboarding, CRM releases, OEM releases, new program launches, etc.)
- Established formal training methodology, and developed tools that are used to manage technical and non-technical training programs for T3, Instructor-Led and e-Learning delivery.
- Created department training project plans that include training scope, timelines, training project expectations, while managing deliverables for multiple training initiatives using Microsoft Project.
- Identified and monitored training program risk and communicates the necessary course of actions to executive leaders.
- Tracked, monitored and evaluated training programs and development processes using Level 1, Level 2 and Level 3 evaluation tools and lessons learned.
- Expert knowledge of design tools used to design and develop instructional training materials that include: electronic manuals, job aids, multimedia visual aids, training guides, templates, and CBT.
- System Administrator and Implementation Manager for the Company's learning management system.
Candidate Info
years in workforce
year at this job
Liberal Arts
Emr Trainer
Responsible for the training of hospital staff on the functions of Eclipsys SCM 5.0
- Managed SCM software on EPM and EHR side. Including but not limited to custom set up of work flow and clinical templates.
- Developed systems and processes for maximum efficiency
- Developed and implemented SCM offsite billing systems
- Developed strategic plans with physicians and staff on utilizing the system to meet quality measures for NCQA Patient Centered Medical Home.
- Maintained correct coding initiatives and billing compliance training
Candidate Info
years in workforce
years at this job
High School Diploma
Medical Technician
Revenue Cycle Trainer
Managed and supported clinic users by counseling staff on inaccuracy with the practice management systems "Nextgen" and "Epic"
- Collaborated with Leads to coordinate and maintain material
- Conducted training of new and existing employees at CHI
- Maximized and supported the Revenue Cycle Development
Candidate Info
years in workforce
years at this job
Journalism
Agricultural Business Management
Speech And Communications
Technical Trainer - Change Management
[company name] is the world's largest commercial real estate services firm serving owners, investors and occupiers.
- Salesforce Trainer and End User Support Specialist for Customer Support Specialists, Mortgage Brokers, and Market Leaders at [company name] regional offices across the United States.
- Created reference materials and designed Salesforce Management and Reports training classes.
- Salesforce and Salesforce 1 Trainer for Asia/Pacific Occupier Brokerage in India.
- Lead Salesforce Trainer and Support Specialist for [company name] APAC Singapore.
- Lead Software Trainer and Support Specialist [company name] Open Enrollment Project - APAC Shanghai, Tokyo, Hong Kong.
Candidate Info
years in workforce
months at this job
High School Diploma
Education
Trainer
Cultivated new team members in company's processes and standards.
- Implemented new ideas with fellow team members and management.
- Conducted small group and individual training sessions based off demand.
- Developed innovative spreadsheets and reports.
- Quickly learned and adapt to constant business change.
Candidate Info
years in workforce
years at this job
English
English
Trainer
Worked as a lead Trainer. Part of the Training team that manages the Intermediary Business Policy Processing with a team of 75 members. Responsible for providing training to the new and old employees and interacting with multiple functional teams.
- Preparing training modules for business requirements gathering and conducting workshops to gather requirements in order to do a fit-gap analysis.
- Recommended program enhancements and modified materials as needed.
- Identified training needs based on gap appraisal processes.
- Periodic interaction with client through conference calls with the focus on process improvements, SPOC for handling all client Complaints
- SPOC for all the issues related to Technology, Operations, Logistics and their staffing and scheduling of the training batches.
- Responsible for Mentoring, Floor Walking, Conducting Feedback and Coaching sessions on regular basis to ensure team members' work is carried out accurately and adheres to procedural standards.
- Conducting calibration meetings with Client, QC's and AM's to ensure consistency in terms of process knowledge.
- Conducted dynamic and enjoyable training in relationship building and product knowledge for both clients and internal staff.
- Maintaining assessment scores for the Team and maintaining behavioral report of the Trainee.
Candidate Info
years in workforce
months at this job
Business
Software Trainer
Learn each aspect of the Accurate Content Valuation (ACV) Systems on the tablet and web version. Provide assistance to internal staff as well as current and potential users with online demonstrations. Attend trade shows to demonstrate the ACV Systems software and answer questions. After training is completed, create surveys to analyze programs, then modify the programs based on data received.
- Learn each aspect of the Proven Solutions Accounting (PSA) software. Provide assistance to internal staff, answer questions, create FAQ documentation. After training is completed, create surveys to analyze programs, then modify the programs based on data received.
- Assess training needs of all internal staff and develop training that suits their needs for new and modified applications or modules.
- Work with the users to evaluate training programs, determine weaknesses and redesign areas to improve overall effectiveness.
- Design training material for ACV Systems software and documentation with primary goal of building internal training catalogue.
- Serve as a liaison between end users, software engineers, and technical support staff and answer all questions on software applications and system usage.
Candidate Info
year in workforce
year at this job
Kinesiology, Concentration Exercise Science
Leadership Studies
Head Student Athletic Trainer
Assisted Head Athletic Trainer with aspects in organizing and educating student athletic trainers
- Prepared athletes for practices and games, monitored all practices and games
- Provided taping, rehabilitation, and treatment to injuries.
- Supervised and guided student athletic trainers in their job duties
- Senior Year- Football and Softball
Candidate Info
years in workforce
years at this job
Communication
Secretarial Science
Transformation Specialist, Lead Trainer
Responsible for creating an experience, not a workout for clients. Invested in new trainers to help them achieve first-class training techniques on motivating clients and proper time management during a 30 minute bootcamp. Lead anywhere from 5-15 bootcamp sessions per week. Completed administrative duties such as, entering Par-Q forms into system, maintaining email lists and client contact spreadsheets. Owned the entire administrative function for new clients.
- Created the process manual for most administrative functions of the business
- Designed and implemented new workouts on a daily basis
- Created and maintained an exercise and workout log
- Created a daily trainer checklist and client log for all trainers to use during sessions
- Followed through on monthly body fat assessments for clients and created the log sheet process for this procedure
- Assembled the monthly trainer schedule and muscle group/workout schedule
- Mentored new trainers/interns
- Worked 1:1 with clients with goal setting and nutrition feedback
- Created and implemented the following: client of the month, birthday wall, new client welcome picture wall, writing workouts on dry-erase board for sessions, session welcome board
Candidate Info
years in workforce
years at this job
Creative And Professional Writing
Server/certified Trainer
Promoted to certified trainer in three months
- Modeled up-selling of additional products to new team members
- Led team in GEM surveys for five months consecutively
- Trained new team members on expectations and process
Candidate Info
years in workforce
years at this job
Anthropology
Systems Trainer
- Trained internal employees and external customers on in house funds transfer systems
- Assisted retraining entire user communities on funds transfer systems as the result of mergers between major international banks
- Developed training programs, coordinated schedules between both bank entities, implemented training while meeting Federally monitored implementation dates.
Candidate Info
years in workforce
months at this job
Human Environmental Sciences
Human Environmental Sciences
Personal Trainer
Completed in-house personal training certification.
- Designed and implemented personalized exercise program targeting the specific needs of the client
- Advised on common sport and exercise related injuries.
- Instructed group fitness classes in the High Intensity Training program as well as Bootcamp classes.
Candidate Info
years in workforce
months at this job
Kinesiology
Personal Trainer
- Worked one-on-one with clients of all fitness levels to improve health and well-being
- Conducted introductory fitness assessments with prospective personal training clients
- Developed and implemented individualized programs tailored to the needs of each client
- Instructed proper exercise technique to all members in order to ensure safety
Candidate Info
years in workforce
months at this job
Mass Communication
Travel Trainer
Client acquisition and retention through networking and social media, creating customized outdoor workouts based on client goals.
- Obtained and maintained database of 5 clients with customized programming
- Provide fitness assessments prior to beginning training in order to determine level of fitness of client and design individualized program
- Build trusting relationships with client in order to hold client accountable to goals
Candidate Info
years in workforce
year at this job
Information Technology / Networking
Information Systems
Information Technology
Senior Applications & Technical Trainer
Senior Applications Trainer as 'sub-contractor' for Computer Learning Services Division.
- Implement, Collaborate with ED Technical Team to develop training manuals and all associated
- Deliver MS Office 2007 Training Presentations to all ED enrolled employees at 3 different locations in combined classroom, Webinars, and CBT format(s).
- Manage CLS Service-Desk Team with advanced Software and Service-Desk issues.
- Direct reporting to ED CLS Technical Lead and Project Director.
- 'Desk Side'/ Telephone Assistance and Troubleshooting when requested by ED employees.
- Development of Project Training manuals as required by course definition and requirements.
Candidate Info
years in workforce
year at this job
History
Education
Technology Project Trainer
Position included responsibilities in the area of project roll outs and in-house training.
- Conducted new hire training via stand-up and web-based delivery for the core firm applications.
- Member of rollout team as the Firm migrated from WindowsXP/Office 2003 to Windows7/Office 2010.
- Conducted all international training via AT&T web meeting.
- Developed, designed and delivered training for new technology initiatives.
- Delivered Train the Trainer sessions on all new technology initiatives.
- Subject matter expert in specialized applications in conjunction with project work.
- Assisted with the creation of in-house training documentation and customizing vendor documentation to meet firm and departmental standards.
- Maintained various training information such as calendars, databases, and attendance records.
- Designed and implemented coaching program for non-legal staff.
Candidate Info
years in workforce
years at this job
Business Of Administration
Trainer II
Facilitated performance-based learning events focused primarily on concrete skills related to Operations processes and procedures, also trained on more abstract, less concrete soft skills meant to influence. Employed rapid course development methodologies to quickly meet client needs. Exercised classroom management. Measured and tracked learner and client satisfaction. Created and maintained training curriculum.
- Completed certifications for Certified Technical Trainer (CTT+) and Synchronous Learning Expert (SLE)
- Met and exceeded CMS training requirements.
- Reduce error rate through Quality and compliance training
Candidate Info
years in workforce
years at this job
Science
Business Administration
Associate Trainer
Trained new night shift employees ensuring consistency in policies and procedures.
- Contributed with the opening of the Spartanburg location making it a successful franchise.
- Provide outstanding service by exceeding customer expectations with quality and quick preparation.
- Communicated clearly and positively with coworkers and management.
Candidate Info
years in workforce
years at this job
Journalism
Senior Marine Mammal Trainer
Active participant in the transport of 13 Tursiops truncatus to Atlanta, Georgia.
- Responsible for developing and successfully executing the full behavioral conditioning of voluntary husbandry collections, guest encounter behaviors and high energy show behaviors.
- Primary husbandry trainer responsible for maintaining behaviorally voluntary sample collections in Tursiops truncatus including fecal, gastric, blood and exhale.
- Act as Dolphin Encounter Program lead, responsible for the maintenance of guest encounter program with Tursiops truncatus. Includes behavioral maintenance of all dolphin and trainer teams and communication with collaborating departments.
- Act as assistant internship coordinator responsible for assisting with the hiring and education of all animal training interns.
- Act in a leadership role as a primary mentor for assistant trainers, apprentice trainers and interns.
- Opening cast/training team of AT&T Dolphin Tales.
Candidate Info
years in workforce
years at this job
Business Management
Business Management
Customer Service/trainer
Managed and trained new employees.
- Set up and opened store and close out cash register.
- Served customers in a fast-pace setting.
- Multi-tasked incoming orders and food and beverage replenishment.
- Ensured customer satisfaction.
- Lead a team of two students in making goals and plans for the firm to increase in productivity.
- Entered and updated information using total four quarters result.
- Completed analysis with data table, various performance measures charts, budget analysis table, and summarized table in the PowerPoint.
Candidate Info
years in workforce
years at this job
Gym Assistant / Fitness Trainer
Supervised day-to-day operations of the gym and personal training sessions.
- Ensured that the customers are given high quality services and assistance when needed.
- Provided customer support via phone, email and social media sites.
- Filled in as a personal trainer in the event of a trainer no-show or as otherwise needed.
- Ensured gym facility is maintained clean, safe and orderly.
- Ensured proper documentation of all Member information: entered, checked and amended into company database.
- Created sales and status reports for weekly meeting.
- Designed marketing material with Adobe Photoshop, Microsoft Word and other software.
Candidate Info
years in workforce
year at this job
Exercise Science
Music And Recording Technology
Personal Trainer/group Fitness Instructor
Provided mentorship and fitness/wellness coaching for students
- Assisted in compiling participation data and the completion of necessary reports
- Performed fitness evaluations for fitness program participants and personal training clients
- Summarize and interpret fitness test data and prescribe cardiovascular and strength exercise programs for healthy individuals
- Customized personal training plans
- Demonstrated leadership while conducting group fitness classes
Candidate Info
years in workforce
years at this job
Human Resources
Crew Trainer
Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Operated the drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Prepared all food orders within a 2-3 minute time frame.
- Strictly followed all cash, security, inventory and labor policies and procedures.
Candidate Info
years in workforce
years at this job
Speech Communication
Trainer/brand Ambassador
- Oversight of […] Interactive Demo Lab. Led Comcast University Training Classes spotlighting the New X1 Entertainment Platform, showcasing the fusion of XFINITY Apps and the Core Services Suite
- Train-the-Trainer Sessions Leader, which included Directors, Managers and Supervisors
- Conducted multiple Training Classes for the Tech OPS Department, comprising Tech OPS Supervisors, as well as Preventative and Daily Maintenance Technicians
- "Most Successful Demo Lab Launch in the Division." - Sr. VP of the Central Division 8-State-Market
Candidate Info
years in workforce
years at this job
Trainer
Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Offer alternatives during classes to accommodate different levels of fitness.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Teach proper breathing techniques used during physical exertion.
- Teach and demonstrate use of gymnastic and training equipment such as trampolines and weights.
Candidate Info
years in workforce
years at this job
Psychology
Advanced Micro Expression Training
Technical Trainer
Lead vendor Trainer for Project Fi, Glass, Universal Agent, Hangouts, and various internal Dogfood programs.
- Implemented and trained the support structure of the Google Glass VIP Support program.
- Constructed and led a rigorous eight week training curriculum for the Universal Agent program. Over the course of four months, I to create updated material while onboarding and training over a hundred new agents.
- Facilitate global "Train the Trainer" sessions. Regularly invited as a subject matter expert to other internal teams to host trainings.
- Assisted hiring efforts by conducting interviews and training to open a 400+ person Contact Center for Google in Chico, CA.
- Conduct ongoing quality monitoring of agent call, email, chat, forum, and social media support interactions. Provide feedback, coaching and mentoring to agents as needed, and work closely with the operation team leaders and agent to meet the relevant service level metrics.
Candidate Info
years in workforce
years at this job
Physical Education / Athletic Training
Sports Medicine
Senior Associate Athletic Trainer
Head Certified Athletic Trainer for Women's Basketball and Women's Sailing
- Oversee Resident Certified Athletic Trainer for Women's Volleyball
- Management of yearly pre-participation physicals
- Assigning coverage and scheduling of General Medicine and Orthopedic clinics
- Manage prescription drug program through Sportpharm Pharmaceuticals Program
- Clinical Instructor for student athletic trainers in the Sports Medicine academic program
- Committee Member NCAA Committee on Competitive Safeguards and Medical Aspects of Sports (CSMAS)
Candidate Info
months in workforce
months at this job
Exercise And Wellness
Personal Trainer / Owner
Experience owning and operating a senior in home personal training service.
- Performed proprioceptive neuromuscular facilitation stretching to increase ROM.
- Monitored target heart rate during exercise.
- Designed effective exercise programs based upon clients' needs and abilities.
- Created personal evolution unique to a clients' exercise progress.
- Worked with clients with knee replacements, degenerative disc disease, and arthritis.
- Educated clients with respect to cardiovascular and other chronic diseases.
- Calculated body fat percentage, BMI, and Waist to hip ratio.
- Monitored proper exercising techniques to make necessary changes.
- Conducted nutritional consultations.
Candidate Info
years in workforce
years at this job
Auditor and Trainer, Patient Access
Train all new hires for Patient Access/ FH -Flagler and FH-Memorial Medical Center
- Patient Portal Training
- Conduct training on Medicare/Medicaid, and insurance updates, and Cerner updates.
- RQI Auditing
- Works following reports and corrects as needed: Occurrence Code Report, Daily Listing Registration, Mcra/Mcrra, Patient Financial class, MVA/WCOMP, Medicaid and other insurance reports.
- Payroll
- Lead Trainer for our Cerner computer conversion in 2006
Candidate Info
years in workforce
years at this job
Bachelor of Arts
Bachelor of Arts
Associate Trainer, Associate
Promoted to Associate Trainer after 8 months
- Training of new employees
- Prepped and serviced; made sandwiches, salads, and ensured proper food storage at all times.
- Answered phone and took orders
- Worked as a Cashier: Took customers order and proceed to cash them out
Candidate Info
years in workforce
months at this job
Bachelor of Arts
Trainer
- Lead call center trainer for a retail account.
- Develop curriculum, documented processes, and facilitated training for over 60 contact center representatives for a new account launch.
- Coordinate training logistics.
- Facilitate soft-skills courses including inbound call etiquette, email etiquette, and team building to improve employee overall performance.
- Conduct panel interviews for call center positions.
Candidate Info
years in workforce
years at this job
Equestrian Management
Assistant Trainer
Assists the Head Trainer with the training of horses and teaching of clients to ensure peak performance during show season.
- Conducts, in concert with other staff, all of the duties and jobs necessary to the daily operation of a professional business.
- Takes responsibility for all office duties crucial to the management and marketing of a successful business.
- Aids the Head Trainer with oversight of all horses' nutrition and health needs to ensure the satisfaction of all [company name] clients.
- Arranges and files all the paperwork necessary for show registration and entries during the show season.
- Facilitates veterinary care and shoeing appointments to maintain the health and performance of all the horses in the barns.
Candidate Info
years in workforce
months at this job
English Literature
Instructional Technology
IT Trainer
- Prepared training documents, activities, provided one-on-one training as well as resolved login issues
- Worked with all levels of healthcare employees to train and facilitate learning opportunities in support of company objectives
- Optimized the organizational performance of Altruista Guidingcare 7 (EMR) Software on Pen Tablets
- Set-up, tested, monitored and supported Altruista Guidingcare 7 (EMR application) during implementations, go-lives, and post go-live support stages.
- Trained users and super-users on the Dashboard, Member Information, Plans, Health Indicators, Authorizations, and related screens throughout Altruista Guidingcare 7
- Ensured that demographics information were consistent with practice standards
- Documented as well as alerted Clinicians of any changes
- Monitored scheduling activities, accepting or rejecting activities, members and care plans
- Utilized various technical knowledge to ensure workflow measures were effective and efficient
Candidate Info
years in workforce
months at this job
Human Resource Management
Bachelor of Arts
Operations Trainer
- Exceptional relationships with internal and external customers
- Evaluated the effectiveness of training programs and recommended improvements to upper management.
- Coordinated ongoing technical training classes for staff members.
- Conducted and implemented orientation for employees and interns
- Tested all training software prior to the training program.
- Reviewed and edited training material for accuracy and policy compliance.
- Organized and edited training manuals, visual aids and other educational materials.
- Planned the corporate annual summer and health fair events.
- Explained employee benefits, schedules, working conditions and promotion opportunities.
Candidate Info
years in workforce
years at this job
Senior Installer/trainer
Training and Installation of the IDPMS Property Management System and the IDCRS Central Reservation System
- Extensive nationwide travel to setup hardware and software on-site
- Conduct on-site training sessions for client staff and management on all aspects of the IDPMS and IDCRS systems
- Build site-specific databases
- Write and modify import/export programs for other systems that must interface with the IDPMS system
- First level phone support when not at customer site
Candidate Info
years in workforce
months at this job
Kinesiology And Health
Nutrition
Exercise Science
Personal Trainer
- Guided gym members reach their fitness goals of weight loss, lean mass gain, or sports performance
- Worked as a team with other trainers and co-workers
- Walked the floor and organized exercise equipment
- Met and greeted members and provided any assistance
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Trainer Resume FAQ
How much do corporate trainers make?
According to the Bureau of Labor Statistics, a corporate trainer earns a median annual salary of $61,570. However, that amount can fluctuate depending on your location and related cost of living. For example, a corporate trainer in Palo Alto, CA, will earn significantly more than a corporate trainer in Asheville, NC.
What do corporate trainers do?
Corporate trainers plan and administer programs that help improve new and existing employees' skills and technical knowledge.
How do I become a successful corporate trainer?
We wrote a helpful guide on how to become a corporate trainer.
What certifications do you need to be a corporate trainer?
Corporate trainers may spend their career learning and developing new skills to teach to their fellow employees. However, most corporate trainers find it helpful to earn the following certifications at the start of their career:
- Training and development
- Performance management
- Project management
- Organizational behavior
- Job analysis
- Workplace diversity
- Sexual harassment and prevention training
- Workplace harassment and prevention training
What skills do you need to be a corporate trainer?
As someone who frequently covers a diverse range of topics for small and large groups of employees, you should develop the following corporate trainer skills:
- Public speaking
- Presentation
- Data analysis
- Written, oral and physical communication
- Instructional design
- Observation
- Patience and flexibility
- Digital conferencing knowledge
Most hiring managers are also interested in transferable social skills. You can learn more about these commonly requested skills through our resume skills article.
