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Additional Training Development Resume Samples
Manager In Training Resume Samples
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0-5 years of experience
Monitored Front Desk staff of twenty and assisted with guest interactions, customer service needs and training
- Appointed as Manager on Duty
- Observed other departments including housekeeping and recreation to measure productivity, in order to report on and provide to leaders new and better ways to make more efficient use of company time
- Observed in Revenue Management, Loss Prevention and Accounting Departments in order to gain a better operational perspective of the hotel
- Engaged team of twenty towards reaching our Wildly Important Goal of increased guest satisfaction scores
- Adapted to leading and managing a dynamic team of associates of all ages
- Coached a team of twenty to achieving a thirty percent increase, year over year, in the Marriott International Corporate Elite Arrival Audit
- Completed trainings in leadership development, customer service and dynamic work environments
0-5 years of experience
- Provided individualized customer service with focus on upgrading services based on needs.
- Managed vehicle inventory to optimize client availability and increase safety efficiency.
- Consistently in top 10% of sales within Orange County Region
- Participated in all leadership training activities
- Achieved MVP status first month based off sales
0-5 years of experience
- Enforced and provided direction and guidance to associates on proper service approaches and techniques to ensure membership needs, complaints, and issues are successfully resolved within guidelines and standards.
- Drove sales and ensured membership growth in club.
- Oversaw the implementation of and participates in community outreach programs in addition to encouraging associates to serve as a good member of the community.
- Worked as a part of the management team to communicate and delegate opportunities to over 200 associates.
- Planned and delegated associate recruitment fair and developed a plan to reduce associate turnover.
0-5 years of experience
- Reduced monthly shrink by over 53% by implementing innovative customer engagement and security techniques.
- Responsible for over 40% of the store's monthly sales revenue generated.
- Exceeded store's sales plan by over 130%.
- Maintained high evaluation scores for audits, quality control, and mystery shops consistently over 95%.
0-5 years of experience
- Increased store profitability by $200,000 over the course of 6 months by relationship building, community involvement and marketing
- Built all title lien accounts doubling from 150 to 300 from June to September
- Oversaw CSR evaluations within store by a personal six weeks training outline to increase employee wages and store position
- Effectively mentored employee management, district recruiting and meeting sales goals
0-5 years of experience
- Only Washington branch to reach the 2015 $500,000 new customer sales goal, with a total of $796,000 - 3rd highest in the company; new customer revenue was my sole responsibility
- Assisted in daily operations including but not limited to, screening and hiring applicants, fulfilling temporary job placements and permanent positions, daily payroll for employees, invoicing customers, etc.
- Attended recruiting and networking events, collected delinquent bills, contested unemployment claims, performed job site safety evaluations, handled injured or impaired workers accordingly
- Solely responsible for new customer sales obtained primarily through B2B outside sales
0-5 years of experience
Identified concerns and ensured guests needs were met at all times
- Maintained professional appearance and demonstrated pride and graciousness
- Concierge to VIP guests required special needs and discretion
- Provided in depth knowledge of spa menu, packages, and specialized services offered by spa staff
- Trained new employees on organization mission and POS system
0-5 years of experience
- Unique exposure to senior management of eight different departments working on various projects through 24-month rotational program
- Researched and documented findings for life insurance policies and annuities to support audit and non-audit projects
- Managed new website creation by working with developers for two major communications projects
- Chosen as one of four project managers to assist in run of show for the Los Angeles event Guadalupe Celebration in August 2012, with over 50,000 people in attendance
0-5 years of experience
- Created material lists for blueprints that customers needed.
- Ensured bottom line for projects maintained gross profit percentages based on company goals.
- Day to day customer service to guarantee the brand of the company was maintained through the buyers' perspective.
- Completion of the manager-training program provided by the company.
0-5 years of experience
Met daily individual performance goals which helped store reach daily sales goals
- Assure compliance with Wal-Mart, regulatory and operational guidelines
- Assist supervisors/team-leads in various club areas with operations of front end.
- Exceeded average items per sale by 25% and sales per hour percentage was 5% higher than store average
- Communicated merchandise needs and operations concerns to store management to increase customer and employee satisfaction and morale
0-5 years of experience
Village Green is the 25th largest manager of luxury apartments in the country with properties located throughout the Midwest, Northeast and Texas.
- Leading sales/leasing agent at current property; maintaining an average occupancy in excess of 95%.
- Processes all rent, invoices, bills, purchase orders and final account statements
- Prepare all lease documents, assist with application verification and notify prospective residents of results in a timely manner.
- Enter all traffic, telephone calls and other daily activity into Real Page.
- Cultivate resident relations by participating in ongoing resident events, communicating with residents as well as organizing, promoting and attending resident functions. Assist with resident concerns and related activities as requested by management.
- Accept service requests from residents, route to maintenance department for prompt processing and conduct service follow up to ensure superior residential satisfaction.
6-10 years of experience
Performed as both the Store Manager and Sales Manager simultaneously, performing all operations of the entire store as well as motivating a top sales team and driving increased customer account base.
- Top sales in one of top stores in company
- One of the top sales persons of CA and the company
- Trained and hired new employee
- Performed daily, weekly, and monthly sales reports
- Handled customer complaints and solve any problems related to customer service
- Arranged merchandise display in store and floor plan design
- Managed and scheduled store employee work schedules
0-5 years of experience
Create a cooperative atmosphere for employees to learn together. Foster a respectful and positive work environment. Learned to manage an entire store. Worked closely with Store Managers and District Managers on how to efficiently and effectively conduct store operations.
- Achieve company growth objectives by maximizing sales and controlling expenses.
- Fulfill responsibilities in accordance with company principles of leadership and organization, the Aldi Management System.
- Accountable for the performance of subordinates and the completion of job tasks while maintaining customer service.
- Provide safe environment for employees and customers by identifying and rectifying hazards, ensuring proper ergonomics and maintenance of store equipment.
- Train, develop and evaluate personnel to retain a motivated and professional workforce. Communicated job responsibilities and performance expectations to personnel to assure desired results.
0-5 years of experience
- Developed and applied customer service strategy that maintained property's occupancy at or above 95%.
- Cultivated positive and enduring relationships with customers, which included providing consultative suggestions to clients' challenges.
- Utilized marketing research to acquire new clients from competitors.
- Assisted with training and development of all new employees at several properties.
- Proven analytical and problem solving skills as it pertained to client management.
- Ensures delinquent process is accurate and timely and coordinates collection efforts
- Assisted with the acquisition of new properties in Charlotte, NC and Austin, TX (May 2015-Nov 2015)
0-5 years of experience
- Ranked Top 10 in sales in the Pittsburgh district numerous times
- Maintained and supervised retail and service area of the store
- Gained proficiency in CARS Retail software and JDE AS400
- Greeted customers and sold various auto repair and tire services
- Participated and gained experience in the NTB M.I.T. (Manager in Training) Program
0-5 years of experience
- Recruited, Hired and Trained employees; made sure employees understood their duties, responsibilities, and what was expected of them.
- Recorded and prepared all cash receipts for bank deposits. Ensured proper delivery of bank deposits.
- Drafted work schedules for six sales associates.
- Maintained store operations, advertisement resets, weekly inventories. Received all store shipments and verified pricing.
- Reported directly to District Sales Manager.
- Extensive knowledge of cash register functions and operations.
- Highly trained in loss prevention.
- Promoted two times during time of employment.
0-5 years of experience
- Managed Circle K gas station rebrands in South Atlantic region
- Organized project details and characteristics, along with sales and purchase orders in specialized computer systems
- Developed efficient and effective processes for managerial duties
- Assisted team members with communication and organizational skills
0-5 years of experience
- Answered, screened and directed incoming calls
- Organized appointments for potential customers
- Maintained calendars and schedules
- Prepared & distributed correspondence for potential customers & sales team
- Compiled and presented special reports
0-5 years of experience
- Maintained responsibility for securing contracts and up selling of car rentals at Harrisburg branch location.
- Conducted Weekly Sales Calls with targeted accounts focused on securing of [company name] Contracts.
- Participated in ongoing comprehensive Sales Training.
0-5 years of experience
- Received, prioritized and logged incoming inventory with weekly values commonly exceeding […]
- Worked alongside vendors to schedule large shipments of inventory.
- Improved warehouse operations - standardized procedures and implemented visual management processes.
- Trained employees in receiving processes and procedures.
- Managed 2-3 inventory associates in day-to-day activities to ensure production metrics were met.
- Worked with sales personnel to efficiently locate inventory to keep lead times short and customer satisfaction high.
- Currently cross-training in warehouse inventory management and product sales.
- Used Eclipse software daily to receive inventory, change locations, look up on-hand stock, schedule shipments and communicate within the branch as well as with four other branches.
0-5 years of experience
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise based on their personal needs and preferences.
- Maintained knowledge of current sales and promotions.
- Built relationships with customers to increase likely hood of repeat business.
0-5 years of experience
Supervised up to 4 crew members on quality staff performance and quality control and preventative maintenance.
- Communicate with Manager of daily process and responsible for turnover per cash register
- Responsible for the site to meet sanitary requirements.
- Within 4 months of employment promoted to Crew Trainer.
- Within 6 months of employment promoted to Manager in Training.
0-5 years of experience
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers and instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Establish and implement policies, goals, objectives, and procedures for the department.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Establish credit policies and operating procedures.
- Examine merchandise to ensure that it is correctly priced and displayed.
0-5 years of experience
- Recruited as Store manager-in-training.
- Hand-selected to aid in opening of new store.
- Successfully managed all aspects of day-to-day operations, financial goals, merchandising, operational controls, customer relations, and inventory management while without supervision of a store manager for 3 months.
- Maximized profitability by meeting sales targets and controlling expenses including payroll.
0-5 years of experience
- Take customer orders, maintain fast, accurate service, and positive guest relations
- Operate grill and sandwich maker in an efficient and safe manner
- Ensure food quality and 100% customer satisfaction
- Work as a team member to support other restaurant employees in their duties.
0-5 years of experience
- Responsibly for the overall operation and management of a multi-million dollar business
- Manage a team of 50 crew and 7 managers
- Develop a monthly schedule for the managers
- Develop crew members into management positions
- Created a successful training plan for our team that improved Voice scores by 10%
- Train other managers in the market on creating an effective schedule
0-5 years of experience
- Working directly with the Manager and learning store procedures
- Accountable for all shop activities, working directly with Manager and all Regional Managers and Finance staff
- Learning to be in charge of managing accounts to increase Monthly profit, utilizing business drivers to increase percentage of sales, beating budget and keeping a high average sale
- Involved with Manager on all event planning with different shops and counters, carrying out all National promotions according to the information provided
- Helping with the training, coaching and motivating all shop associates by following the Lush Guide To Selling and all basic product knowledge, teaching the concepts of Lush Philosophy and the competitive edge
- Keeping a positive and professional attitude focused on customer service
0-5 years of experience
- Submit proper documentation regarding poor work performance, misconduct, excessive absenteeism, lateness and improper attire.
- Take initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Ensures that employees are at all times, attentive, friendly, helpful and courteous to all guest, mangers, and other employees
- Expected to deliver great customer service, outstanding food quality, and maintaining a clean restaurant.
- Daily duties include inventory control, scheduling of employees, cash control, food safety, interaction with customers in drive and front counter.
- Responsible for verifying the cash amount of each register drawer for each cashier and correct amount in safe.
Training Development Cover Letter Examples
