Business Analyst Manager
Led a team of analysts in software/application development. Authored application
requirements/specifications for programmers; established design goals for a traditional
integrated-library system and digital library applications. Coordinated with development
managers, customer services, and product management on development projects for each
release. Identified customer needs, project requirements, and contractual specifications.
Oversaw product management (3) and quality assurance (5) functions when necessary.
- Consistently delivered software products/applications and releases on time and to specifications by coordinating with development managers in project management;
- Significantly improved software and service quality by creating review and bug validating
- Improved report performance and supported reporting tools by creating PL/SQL functions in
- Participated in the development management team for department process implementation.
- Implemented the first project/feature tracking for the coders and then turned that into a
- Led beta testing efforts with customers and oversaw the beta coordinator.