Department Store Manager
Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service. In the absence of the Store Director, resolves customer relations issues. Provides leadership to create and maintain positive public relations and involvement with the community.
- Responsible for the profitability of the total store. Practices aggressive cost control for all in-store operating, maintenance and supply costs. Ensures that individual departments effectively schedule work hours and control overtime expenditures. Follows proper administrative procedures and completes all required reports.
- Implements Company and Regional merchandising, operating and advertising policies & procedures. Meets frequently with Department Managers to review ads, sales plans, store conditions, store promotions. Works to attain budgeted sales and profit goals.
- Reviews and analyzes P&L statements. Develops and implements plans to reduce department shrink. Determines labor coverage needs for departments based on an analysis of current and projected sales and market conditions, and schedules associates based on those needs.
- Monitors and complies with government and Company safety and sanitation regulations and wage and hour laws. Manages pricing integrity in the store by providing support to the Scanning Department and ensuring proper signing standards.