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Retail Assistant Resume Samples
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0-5 years of experience
Drove goals for revenue and margin including 18 months of 20% or greater year over year growth
- Ensured consistent top SMB location in district, regularly top in region
- Spearheaded in-store training classes for customers and peers
- Led off-site community events to highlight company's leading-edge technology
- Collaborated with business sales team to provide proper solutions to meet and exceed customer needs and close sales
- Oversaw success of product launches, merchandising, and staff adherence to proper sales processes
- Served as member of Leadership Team driving location from "B" level to "A" level store
0-5 years of experience
Earned management trust by serving as key holder, responsibly opening and closing store
- Created visual marketing and styled window displays.
- Developed and implemented merchandising displays to better market and increase sales on high profit margin products
- Established a loyal clientele through customer satisfaction and excellent customer service
- Mastered point-of-service (POS) computer system for retail store
6-10 years of experience
Worked in busy, customer-focused retail environment overseeing and supporting 40+ person staff in driving revenue for cellular phones while ensuring superior customer service. Conducted a variety of administrative operations tasks, including: opening/closing store, cash reconciliation/management, and developing staff assignments according to operational expectations.
- Developed and implemented performance development and training initiatives which optimized staff performance and resulted in continuous surpassing of sales quotas.
- Executed innovative sales expansion strategies which resulted in a 12% increase in monthly sales.
- Received [company name] Employee of the Year Award, for perfect attendance for 3 years.
0-5 years of experience
Generated $30,000 of revenue in a 30-day span
- Assisted in setting and achieving the highest standards in retail execution
- Managed and trained a team of 5 members in a consistent manner with company vision.
- Completed daily Opening, Closing, and Downtown Duties
- Stood in and carried out duties as Store Manager for a 30-day span
0-5 years of experience
Generated sales, and demonstrated and maintained a professional standard of world-class guest service
- Provided training resources in POS, product knowledge, guest service, resort information, and sales
- Recruited, hired, and retained a quality core staff
- Coached and trained team to achieve maximum results
- Managed inventory control and met inventory goals
- Enforced company cash handling policies and procedures, and other loss prevention policies
0-5 years of experience
Communicated with supervisors and subordinates via email, telephone, or in writing.
- Motivated and trained staff to meet daily sales goals.
- Maintained inventory levels and ordered necessary stock.
- Prepared work schedules and monitored customer service levels.
- Assisted in production area and equipment maintenance.
0-5 years of experience
Handled and directed incoming calls, took messages from clients, managed incoming emails and orders for independent consultant to execute
- Pulled and packaged orders for customers
- Prepared invoices for sales, initiated follow-up/customer satisfaction emails to clients to ensure a great experience
- Assisted in clerical/administrative duties including but not limited to: filing, taking messages, sorting and distributing mail as well as cleaning and organizing the workspace
0-5 years of experience
Handled cash operations including deposits, cashiering, and banking
- Monitor and controlled all aspects of loss prevention
- Overseen department responsibilities ensured shipments are done
- Merchandised store according to company polices
- Supervised and motivated a team of 12 within department
- Worked as a unified store team member by assisting in multiple areas
- Hired, trained, and developed 60 employees as part of the management team
0-5 years of experience
- Conducted Day-to-Day Business operation of a small retail store
- Supervised and trained a team of 10 employees, meeting all weekly sales goals
- Scheduled and maintained store inventory
- Oversaw all aspects of customer service
- Responsible for all cash handling, including accounts receivable and accounts payable
0-5 years of experience
Sold upwards of $1,500 of store merchandise and Tickets per shift
- Demonstrated customer service and answered customer inquiries
- Promoted special events and packages for members
- Handled cash and credit transactions
0-5 years of experience
- Performed sales duties for couture clothing and accessories boutique, including working with high-profile clients
- Day-to-day store management including answering phones, utilizing cash register, and managing appointment schedule
- Responsible for opening and closing duties, as well as large cash drops
- Created unique window displays to increase customer traffic and distinguish designers' clothing lines
- Arranged after-hours appointments for high-profile clients
- Introduced creative promotion, using models to display product lines, which led to increased revenues
0-5 years of experience
Ordered office stock for daily work performance
- Increased sales with excellent customer service levels and developed good
- Assisted with small business management for leads on potential leads
- Trained new sales associates with sales and product knowledge
- LG ambassador, educating colleagues and consumers of the brand and specifications
0-5 years of experience
Achieved 84 new activations in 6 months, surpassing the target goal of 55 over 6 months
- Achieved 192 upgrades, 52 upgrades above the 6 month target goal
- Grossed over $45,000 in 6 months for personal sales made
- Between 2 locations: 200 activations (121% of goal), 454 upgrades (108% of goal), grossed over $101,000 in 6 months
- Hire and fire, lead 2 store locations, train employees on sales process and company policies
0-5 years of experience
Entered data on line for internet orders, kept up in a fast paced environment
- Double checked orders were correct, filed paperwork appropriately
- Managed multi-line phones, answered with a professional script within a few rings
- Processed orders for shipment to customers, expedited quickly and efficiently
- Maintained inventory, kept track of supplies and ordered more when necessary
0-5 years of experience
Responsible for branch attaining consumer product goals
- Partnered with lead teller to maintain high compliance standards and achieve 100% audit scores
- Responsible for coaching and training staff of seven
- Team lead for the expansion / acquisition team
- Managed the overall sales, service and operational performance of a branch banking office in unison with the Branch Manager
- Opened checking and savings accounts, handle loans, order checks and provide other customer services
- Coached, guided and directed branch staff, on sales and service activities related to consumer and small business deposits, investments, lending and other products
- Developed and maintained close relationships with assigned internal partners, such as Mortgage Loan Originators, Business Banking Officers, Cash Management Officers, Financial Advisors and Commercial Banking Relationship Managers
- Hired, trained, managed and motivated team members
- Made decisions regarding branch employees and customers
- Facilitated branch staff meetings to recognize team successes, changes to products, systems, policies and procedures
0-5 years of experience
Quality control; assist store manager in meeting monthly production plan as directed.
- Assist in completion of store staff work schedules, as directed by store manager; met company needs while staying within budgeted hours.
- Maintain proper opening and closing procedures; ensures safety and security measures at all times.
- Effectively maintain a safe environment for all employees, participants and customers.
- Ensure 100% cash register accountability and accuracy for all employees on a daily basis.
- Assist customers with questions and concerns; consistently maintain customer satisfaction.
10+ years of experience
Trained and scheduled cashiers, provided counseling and coaching.
- Ensured customer satisfaction by interacting with them and provided
- Supervised associates with day to day tasks and assignments.
- Performed cash audits, ordered large amounts of change for the banks in the shops.
- Responsible for store presentation, ordered merchandise.
- Volunteered to work in both terminals 1 & 2 when necessary.
10+ years of experience
Trained and scheduled cashiers, provided counseling and coaching.
- Ensured customer satisfaction by interacting with them and provided
- Supervised associates with day to day tasks and assignments.
- Performed cash audits, ordered large amounts of change for the banks in the shops.
- Responsible for store presentation, ordered merchandise.
- Volunteered to work in both terminals 1 & 2 when necessary.
0-5 years of experience
Supervised and managed team to drive product sales and customer engagement.
- Interfaced with clients and educated them about products and services.
- Participated in planning and driving all retail and sales activities at my branch.
- Developed and executed sales promotions ideas and concepts for different product units and categories.
0-5 years of experience
- Handled front of store operations, opening and closing
- Assisted with training newly hired staff
- Developed and implemented promotional activities
- Demonstrated ability to work well alone and with co-workers
0-5 years of experience
Performed above and beyond customer assistance to comfort the customer in all needs.
- Demonstrated the ability to be of assistance and to show initiative to customer's future purchase.
- Utilized Supply Management skills for ordering store supplies for inventory and future sales.
- Expedited orders for customers.
- Maintained vendor listing for future cost savings.
0-5 years of experience
Ran the day shift for a large travel center
- Managed over 30+ people, ranging anywhere from 10-18 people at any given time.
- Perform counts for product in the travel center, the deli, and the attached Subway and the attached sit down diner.
- Increased key area sales performance of the store by roughly 25% coaching on suggestive selling tactics at the point of sale
- Performs closing duties such as safe counts, register breaking and counting, bank deposit, audits, and payroll
- Extremely focused on sales coaching and technique
0-5 years of experience
Responsible for providing exceptional customer service and managing cash receipts
- Ensure adherence to all company policies, procedures and guidelines
- Responsible for selling clothing and accessories
- Successfully lead the team to achieve top credit card sales
- Contributed to the sales team by assisting with daily store operation tasks
0-5 years of experience
Operated a cash register for cash, and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layout.
- Cleaned and organized the store, including the check and displays
- Handled all customers' relations issues in a gracious manner and in accordance with company policies.
- Welcome customers into the store and helped them locate items
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting room.
- Determined customers' needs by asking relevant questions and listening actively to the responses.
0-5 years of experience
Assisted various customers with inquiries and purchases
- Balanced cash register and exceeded sales expectations
- Assisted in displaying merchandise throughout the sales floor
- Maintained cleanliness and appearance of the store
- Entrusted as a key holder to the store
6-10 years of experience
General retail responsibilities: inventory, sales, calculated item pricing, received orders, etc.
- Tracked daily sales and generated corresponding reports.
- Flagged invoices for payment, corresponded with vendors, and resolved vendor issues.
- Interfaced with vendors and business owner.
- Managed invoice/vendor filing and general store records.
0-5 years of experience
Opens/closes store in absence of store manager. Assists in operating the retail store to include: managing retail team, safe accountability, exchanging money, customer service, setting up displays and other merchandise, cleanliness of store.
- Assisted with management of the production side of the store to include: running the production team with production manager was unavailable, pricing/producing merchandise for sales floor, accepting donations.
- During time as assistant manager, increased sales in all the different departments. Worked with and trained team with the proper way of placing products on the floor.
- Brought energy and charisma to the store. Always on the move, helping all other team members.
0-5 years of experience
- Maintained hours and budgets required of the company.
- Composed and prepared weekly employee schedules and trained new hires.
- Built and merchandised store displays and stock.
- Counted and prepared daily sales and bank deposits.
- Provided excellent customer service.
- Continually worked to increase growth thru sales and creative merchandising.
0-5 years of experience
Provided excellent customer service to students to pick up textbooks from the store.
- Showed initiative to answer customers' questions.
- Refilled the shelves with new textbooks, office supplies from the warehouse.
- Trained as a cashier and a greeter.
- Learned to make boxes, leading an order environment for customers to check out.
0-5 years of experience
Specialize in all candy and packaged food retail merchandise within 10 concepts which consists of 68 locations and averages an order total of $ 131,662 monthly.
- Manage 60 suppliers by building relationships, setting expectations, forecasting product needs, negotiating costs, writing orders, tracking deliveries, and making sure invoices are paid.
- Analyze historical data and the current trends to identify the wins and opportunities for each concept.
- Helped to organize the store set ups with the grand opening of The Golden Nugget- Lake Charles
- Helped company with implementing the transition into Oracle by validating items and working with support team to fix malfunctions in the operating system.
0-5 years of experience
Duties as a Retail Assistant consisted of providing customer service to incoming clientele.
- Assisted on completing engraving orders on a variety of items.
- Provided pricing information for screen printing and embroidery to inquiring customers.
- Primarily provided services for Central Intelligence Agency.
0-5 years of experience
Receive and process customer monetary transactions, maintaining accuracy
- Responsible for training over 25 incoming team members on cash register, sales floor, service desk, and also policies and retail procedures
- Responsible for reporting sales projection and percentages. Assign work to team members based on priorities, along with selective consideration of the difficulty and requirements of assignments
- Maintains store shelves by observing displays of company products; removing damaged or freshness dated products; tidying store shelves; providing optimum presentation of store products
- Maintain professional and technical knowledge by attending additional store training
- Handle 6 phone line system with customers inquires, resolving multiple customer related issues ensuring customer satisfaction
0-5 years of experience
Managed three (3) 24-Hour Stores and Twenty-two (22) Associates, across two shifts, $6M+ budget
- Provide operational and personnel guidance/support, research/troubleshooting, product and supply distribution
- Prepare daily, weekly and monthly financial/product reports using STS Systems Management
- Initiate/maintain/implement procedural operations; Create/maintain product Records/Ordering thru PeopleSoft.8
- Working, in-depth knowledge of POS Transaction, STS Merchandising Systems
- Increase revenue through creative merchandising, create/maintain product handling records
- Achieve sales/profit goals through effective integration of creative merchandising, financial planning and controls
6-10 years of experience
Manages quality operations, evaluates current processes and procedures to identify opportunities.
- Considers the relative costs and benefits of potential actions to choose the most appropriate one for maximizing efficiency, effectiveness, and productivity.
- Supervises the performance of direct reports and recruits, hires, and retains associates. Creates and contributes to an environment that respects and supports associate opinions and input.
- Recommends and implements strategies and action plans to promote customer retention and sales, advises on and resolves complex or sensitive customer issues.
- Develop and executes sales strategies that create opportunities for new growth.
- Managed 400 plus associates and oversee $105 million in sales.
6-10 years of experience
Manages quality operations, evaluates current processes and procedures to identify opportunities.
- Considers the relative costs and benefits of potential actions to choose the most appropriate one for maximizing efficiency, effectiveness, and productivity.
- Supervises the performance of direct reports and recruits, hires, and retains associates. Creates and contributes to an environment that respects and supports associate opinions and input.
- Recommends and implements strategies and action plans to promote customer retention and sales, advises on and resolves complex or sensitive customer issues.
- Develop and executes sales strategies that create opportunities for new growth.
- Managed 400 plus associates and oversee $105 million in sales.
0-5 years of experience
Manage store operations with key-holder responsibility; open/close store
- Contributed to highest percentage to plan in spring/winter of 2013
- Emphasizes customer loyalty program to customers
- Increase repeat business by confirming customer satisfaction before closing Interaction
- Observe and coach associates in sales floor techniques and customer service skills
- Accountable for overall visual appearance of store, cash wrap, and daily bank deposits/verifications
- Restored organization to stockroom, financial, and operational reports, records and documents
0-5 years of experience
Specializing in excellent customer service for one of the leading
convenience stores in the Midwest.
- Responsible for providing outstanding customer service to all guests
- Proven ability to suggest and inform customers of product offerings and services
- Accountable for operating cash register and balancing drawer every shift
- Responsible for ordering supplies and ensuring all supplies were adequately
- Effectively cleaned, stocked and maintained the entire store
- Assisted with managing employee time schedules ensuring all shifts were
- Trained all new staff as needed
0-5 years of experience
Independently prepared and organised customers online orders
- Advised customers on purchasing their products
- Used the store's online database to update customers online orders
- Professionally dealt with customers orders over the phone
- Resolved customer queries and complaints with professionalism and courtesy
- Maintained high standards of stock, presentation and cleanliness throughout the store
0-5 years of experience
- Led a team of 8 sales associates to meet sales goals of up to $12,000 during peak times.
- Instrumental in coordinating efforts to build/teardown 2 physical store locations.
- Trained 8 sales associates in the areas of POS systems and customer service.
- Handled up to $8,000 in sales per shift during peak times.
0-5 years of experience
- Responsible for managing 20-30 employees at one given time.
- Maintained a good rapport with all customers in order to achieve outstanding customer service.
- Managed and delegated all projects such as stock work, resetting parts of the store, and general cleaning.
- Networked at multiple levels to recruit new employees with great customer service and work ethic to better the company and the employees themselves.
- Resolved customer issues and makes sure they leave the store happy.
0-5 years of experience
- Facilitated the Grand Opening of University Towne Center location
- Interviewed, hired and trained new personnel
- Managed substantial product inventory
- Designed visual merchandising to maximize sales trends
- Interfaced with corporate payroll, buyers, human resources, and management staff
- Floor supervision and operation
- Provided consistent leadership and strong motivation to sales staff on a daily basis
6-10 years of experience
Review store goals with Staff and ensure all is being done to obtain store quota (our store is ranked number 1 in a market of 12 )
- Coach Representatives on store metrics according to performance at time of the month.
- Create action plans as to how we will achieve store goals.
- Think of new ideas/ ways of exceeding store goals within policy.
- Trainer. In charge of training new employee's on sales, techniques, rules and regulations.
- In charge of inventory (shipping and receiving on a daily basis) and conducting store counts once a month
0-5 years of experience
Maintained an attractive sales floor and neat work area.
- Assisted customers with inquiries regarding clothing advice, tips, and product knowledge.
- Organize merchandise and stock inventory.
- Unstock shipments and arrange floor displays.
- Provided great customer service and treated customers with dignity.
- Provided cashiering services and money handling.
6-10 years of experience
Manage sales team of 11 employees responsible for 1.59 million dollars in revenue per year.
- Proven track record for superior sales planning and execution through internal and external events.
- Work diligently with my direct reports on driving sales, reducing churn and demonstrating the right actions that come with being a high performing sales people.
- Communicate process improvements to team utilizing reports and coaching behaviors.
- Perform operational duties, observe/maintain inventory, returns, restocking and ordering supplies on a weekly/monthly basis and/or order when necessary.
0-5 years of experience
- Unpacked and sorted incoming items, cleaned display cases, shelves, and aisles.
- Priced and organized items for customer purchase, compared merchandise invoices to items received to ensure that shipments are correct.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Trained and supervised new employees.
0-5 years of experience
- Ordered and maintained replacement supplies in the store.
- Processed customer payments by cash, credit cards and gift cards.
- Provided floor sales assistance on a broad inventory of footwear and socks.
- Key-holder position involving opening and closing the store, as well as maintaining cash drawers.
0-5 years of experience
Operated cash register, handling over 90 transactions on average daily, as well as counted money to ensure amounts were correct
- Responsible for solving customer complaints and providing information regarding products
- Unpacking and checking on all new stock deliveries
- Maintained overall cleanliness of the store, and responsible for making sure all aisles were in order
- Maintained thorough knowledge of store merchandise, and responsible for selling in store credit cards
Retail Cover Letter Examples
