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Retail Consultant Resume Samples
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Candidate Info
3
years in workforce
1
year at this job
BA
Psychology
MBA
Public Administration
Retail Consultant
- Performed in a fast paced and competitive environment while over exceeding customer satisfaction
- Provided exceptional "Ready Now" service to customers
- Maintained and exceeded minimum daily quotas
- Promote current technology in fun and creative manner
Candidate Info
8
years in workforce
3
years at this job
HS
High School Diploma
C
Paralegal
Lead Retail Consultant
- Achieved and maintained composite score exceeding 100% since with the company
- Achieved Highest Composite score in store first month off guarantee - September 2014
- Achieved one of the top 3 composite store in district
- Key holder
Candidate Info
9
years in workforce
4
years at this job
BBA
Finance
Senior Lead Retail Consultant
- Met or exceeded sales goals on a monthly basis
- Helped lead the store to [company name] Elite 15 times
- Helped lead the store to Pinnacle Status in 2015 - Top 1.5% in the entire company
- Helped build a winning culture within the store
- Developed strategies to help sale representatives achieve sales goals by observing/coaching on correct sales behaviors
- Exceeded personal sale goals on a regular basis
- Demonstrated superior customer service skills (won a director's award for achieving the highest customer service record in our multi-state region)
- Gained knowledge on sale strategies
Candidate Info
8
years in workforce
3
years at this job
Computer Sciences
Computer Sciences
Retail Consultant
- Proficient in selling large variety of Commercial and Residential furniture
- Sold average of $400,000 in product per year, ~50% of stores Gross Sales
- Awarded for being in Top 6 in Retail Sales, nationwide
- Redesigned Showroom repeatedly to suit change in customer expectations and furniture availability
- Created Invoices an PO's required to order new product to suit store needs
- Skilled in both building and repairing Residential and Commercial product
- Setup new office suits for several high profile business clients
Candidate Info
6
years in workforce
2
years at this job
HS
High School Diploma
Retail Consultant
- Developed ability keep up with the constant changing of service plans and phone offers
- Resolved many different customer issues, billing, lease issues. In a timely professional manner.
- Maintained understanding of different devices and prices
- Reviewed customer accounts, and offered the best possible solutions
- Maintained a positive attitude in difficult situations
Candidate Info
10
years in workforce
5
years at this job
HS
High School Diploma
Lead Retail Consultant
- I'm a lead retail consultant at one of the top 100 [company name] stores in the country.
- I am responsible for opening and closing the store. I also manage the floor. I help coach my coworkers on sale goals and expectations.
- I'm responsible for selling phones, tablets, mobile broad bands, home phone service, and accessories.
- I'm always in the top 10 in my district
- I always meet my quota and exceed it.
- I try to be a role model for my co-workers and set the right example. I am definitely a leader on the floor.
Candidate Info
5
years in workforce
2
years at this job
HS
High School Diploma
Retail Consultant
Create a very positive sales/ buying experience for the customer.
- Identify customer's needs and provide information about the benefits of our service that can meet those needs.
- Professionally and clearly explain and demonstrate our products, services, features and benefits relating to the customer's needs as well as, being able to troubleshoot customer service questions to help resolve all customer problems/concerns.
- Balancing/ reconciliation of cash drawer to meet company standards. Perform customer services activities, as required.
Candidate Info
11
years in workforce
1
year at this job
BS
Industrial Technology
Civil Engineering Technology
Retail Consultant
- Track and attain all personal monthly goals and metrics using Microsoft Office
- Competitively quote and tailor specified plans and devices to businesses all over Virginia Beach
- Implement marketing promotions from the directives of the corporate headquarters
- Exhibit exceptional customer service while meeting and exceeding the benchmarks of the organization, ability to interact and communicate with all types of customers, happy or mad.
- Contribute to building sales for personal and business accounts and reaching new goals each month
Candidate Info
5
years in workforce
5
months at this job
Medical Assisting
Retail Consultant
- Maintained up-to-date knowledge of store policies regarding payments, returns and promotions
- Computed accurate sales prices for purchase transactions
- Worked as a team member performing cashier duties, product assistance and inventory
Candidate Info
16
years in workforce
10
months at this job
BS
Sport Management
Retail Consultant/team Lead
- Provide high-level customer service and support with product expertise and advanced selling skills.
- Guide customers through purchasing decisions and activation while educating the customer on their new purchase.
- Achieve sales goals and service performance requirements.
Candidate Info
3
years in workforce
2
years at this job
Lead Retail Consultant
- As the Lead Retail Consultant I was responsible for floor management
- Responsible for overseeing an effective and efficient store with emphasis on the brand and representing the [company name] mission creed
- I was responsible for store opening and closing procedures
- Utilize conflict management training skills in mitigating situations pertaining to customer escalations
- I manage and create employee schedules, as well as formulate integrated planning teams to discuss process flows in managing the store with purpose of creating process agreed upon for employee morale. Additionally, I work with my peers when making decisions as a management team.
- Serves as a subject matter expert that guides the team in building strong sales solutions and customer relationships
Candidate Info
2
years in workforce
2
years at this job
C
Business Management
Media & Communications
Lead Retail Consultant
- Provide extraordinary customer service to each and every customer
- Reach and exceed a daily and monthly quota set by management
- Train new retail consultants on company procedure and policy
- Ensure store is opened and closed appropriately by following standard procedures
- Handle different amounts of cash on a daily basis
- Manage and diffuse customer escalations when necessary
Candidate Info
15
years in workforce
3
years at this job
AS
Secondary Education
Lead Retail Consultant
- Maintain exceptional sales performance at all times.
- Responsible for Open/close procedures, cash management.
- Conduct weekly inventory audits and maintain a large stock of high value items; No inventory discrepancies permitted.
- Train and coach sales representatives on an on-going basis.
- Review store KPI and sales reports on a daily basis and be aware of "YoY" performance targets.
- Provide outstanding customer service and expertise to Sprint Retail customers at all times.
Candidate Info
8
years in workforce
2
years at this job
Retail Consultant Sprint
- Described use and operation of merchandise to customers.
- Worked as a team member to provide the highest level of service to customers.
- Shared product knowledge with customers while making personal
- Exceeded targeted sales goals every month.
Candidate Info
2
years in workforce
10
months at this job
BA
Information Technology
Retail Consultant
- Provide customer support for cellphone and plan issues
- Consolidate customer with support for cellphone and plan issues
- Create sales strategies in order to expand on existing accounts while developing new strategic ties to local businesses in order to increase the store ranking
- Help customers learn how their cell phone or other device work
Candidate Info
12
years in workforce
2
years at this job
BA
Bachelor of Arts
Retail Consultant
Help customers find a phone that best suits their needs
- Recommend and apply service plans
- Provide basic technical support and trouble-shooting
- Responsible for opening and closing store
- Inventory and receiving
- Preparing deposits
Candidate Info
11
years in workforce
2
years at this job
AA
Theology
Psychology For Marriage & Family
Lead Retail Consultant/supervisor
Open/Closing Procedures
- Office maintenance, receiving, inventory
- Keeping updated to Federal/State/Local regulations and policies regarding customer information
- Meeting and exceeding personal/store quota
- Create, maintain, and enter information into databases
- Inventory management and scheduling
- Gather data for promoting and practicing better assessment of our clientele
- Provide services for set-income adults
Candidate Info
9
years in workforce
1
year at this job
Retail Consultant
- Responsible for setting up phone displays and displays for accessories the store sells.
- Take care of all incoming customer concerns with their accounts and all sales of accessories and various phone plans [company name] offers.
- Answer customer phone calls and set up sales appointments.
- Responsible for various opening and closing duties to prepare the store.
Candidate Info
7
years in workforce
2
years at this job
BS
Mass Communication
Retail Consultant
- Provides a total sales solution to customers for any of their wireless needs. This includes selling the value of the companies devices, accessories and service plans; maximizing Sprint-customer connections, saving our customers money, personalizing their experience, and protecting their investment.
- Identifies the right solutions for any customer billing, technical and/or account issue.
- Initiates background check on potential customers to assess risks and credit worthiness in order to establish accounts.
Candidate Info
8
years in workforce
1
year at this job
HS
High School Diploma
Retail Consultant
Open/close store for service
- Hit sale expectation month to month
- Help customers with payments/issues
- Maintain Customer satisfaction
- Host and greet every customer
Candidate Info
6
years in workforce
2
years at this job
Mathematics Education, History, English And Writing
Retail Consultant
- Responsible for end of day daily reports
- Cash handling
- Daily cleaning
- Filing end of day reports, shipping reports, and customer information.
- Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of [company name]'s devices, accessories and service plans; maximizing [company name]-customer connections; saving our customers money; personalizing their experience; and protecting their investment
- Delivers an outstanding store experience that improves customer loyalty
- Meets or exceeds key performance objectives, including sales and customer satisfaction goals
- Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store
- Identifies the right solutions for customer billing, technical and/or account issues
- Ran credit checks for potienal customers
Candidate Info
6
years in workforce
1
year at this job
BS
Child And Family And Studies
Retail Consultant
- Verify customer's accounts and sell phones
- Open/close store
- Verify drawer counts
- Maintain professional atmosphere
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