- Featured in:
-
High Quality
The best examples from thousands of real-world resumes
Expert Approved
Handpicked by resume experts based on rigorous standards
Diverse Examples
Tailored for various backgrounds and experience levels
How to Format a Retail Sales Associate Resume
We strongly recommend using a hybrid or chronological resume to format your retail sales associate resume. These two outlines use familiar section headings and page layouts that can easily be scanned and scored by applicant tracking systems (ATS), improving your chances of moving forward to real hiring managers.
However, you can consider a functional resume if you have a short work history, frequently change jobs or constantly relocate. For example, Candidate A has held the same position for two years and can clearly outline their experience under one work history section. Candidate B is a current college student who frequently jumps between two jobs based in their college town and hometown, but they have over two years of experience. Candidate B can downplay their job-hopping and showcase their customer service skills instead.
1. Candidate A - Combination or Chronological Resume
Retail Sales Associate — Clothing
Candidate Info
- 2 years of experience
- 2 years at this job
- HS Diploma
Work History
- Walk the floor and help direct customers to the correct product departments.
- Restock shelves and clothes racks to maintain at least three units of each size and colorway.
- Act as the backup cashier to help minimize customer wait times and provide timely customer service.
2. Candidate B - Functional
Retail Sales Associate — Drugstore
Candidate Info
- 2 years of experience
- 4 months at this job
- HS Diploma
Professional Skills
Customer Service
- Greet customers within minutes of entering the store.
- Direct customers to products related to their concerns or needs.
- Jump in to provide cashier support when the line grows to more than three guests.
Stock
- Familiarize yourself with the store’s general layout.
- Commit weekly promotions and featured products on aisle ends to memory.
- Restock shelves when a product hits less than 60% floor availability.
Retail Sales Associate Resume Samples
No results found
Candidate Info
years in workforce
months at this job
High School Diploma
Associate of Arts
Retail Sales Associate
Excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
- Responded to telephone inquiries by providing quality service to customers and associates.
- Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
- Pioneered new accounts and maintained a strong, growing customer base.
- Thoroughly learned the company's product offerings and contributed to an increase in monthly sales.
Candidate Info
years in workforce
years at this job
Network Technology
Interdisciplinary Studies
Retail Sales Associate
Solved technical issues in Android, iPhone, Windows, and Blackberry devices
- Exceeded monthly sales quotas for handsets, cellular activations, and accessories
- Trained customers on the set-up, operation, and maintenance of mobile phones and tablets
- Increased store profitability by acquiring and managing small business accounts
- Conducted offsite presentations to promote company products and services
- Coached co-workers and customers on Samsung devices as lead product advocate
Candidate Info
years in workforce
years at this job
Retail Sales Associate
Won All Star Associate Award for consistently achieving 105% or greater on monthly sales goals.
- Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.
- Drove sales through upselling products based on customer's past purchases and preferences.
- Assisted in marketing efforts while building rapport with customers by inviting them to special store events.
- Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.
- Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.
Candidate Info
years in workforce
year at this job
Marketing
Retail Sales Associate
- Successfully assisted customers with product selections and purchases, e-service transactions, and
- Achieved daily sales goal by cross selling and promoting additional products and services, and
- Built rapport with customers by asking probing questions and utilizing effective listening skills
- Multi-tasked between assignments, computer screens, and computer applications to complete
- Trained new employees on basic customer service techniques and procedures; increased
- Collaborated with managers, team members, and vendors to achieve the company’s
Candidate Info
years in workforce
years at this job
Business Management
Retail Sales Associate
Implemented marketing strategies to substantially increase store productivity and repeat-cliental
- Cataloged and evaluated customer research, market conditions, and competitor data
- Motivated team by promoting teamwork, rewarding positive behavior, and encouraging optimism
- Proven track record of success in an energetic quota driven environment
- Lead team by providing crucial business training in self-reliance, spirit to succeed and vital ability to successfully communicate with people from all socio-economic backgrounds
- Built and maintained strong client relationships to ensure leads, future business and maximum productivity
Candidate Info
years in workforce
months at this job
Medical Administration
Retail Sales Associate
Consistently maintain top performance in number of transactions and sales totals.
- Arranged new merchandise with signage and appealing displays that encouraged customer sales and moved overstock items.
- Delivers excellent customer service with floor sales and assist customers with purchases.
- Effectively marketed credit card accounts.
Candidate Info
years in workforce
year at this job
Psychology
Retail Sales Associate
Responsible for merchandising the store; including merchandise up-keep and dressing mannequins for window display.
- Managed cash register, communicated with customers and operated sales floor. Exceeded sales and promotional goals consistently.
- Assisted with calculating the store's end of year inventory.
- Opened and closed store independently, when needed, at locations outside of Union.
Candidate Info
years in workforce
months at this job
Criminology And Psychology
Retail Sales Associate
Successfully handled crowds of over 200 people during demanding sales events
- Engage customers in order to provide to them what they need in terms of product and quality services by demonstrating technical selling skills and product knowledge
- Assisted in set up of store displays and inspected merchandise for quality
- Carrying out re-merchandising and price markdowns duties while achieving sales quotas
Candidate Info
years in workforce
year at this job
Real Estate & Business, Real Estate
Business
Aeronautical Management Technologies
Retail Sales Associate
Provide outstanding customer service while maximizing sales and serving as a positive role model for team members. Perform strategic thinking to achieve optimal customer experience and meet customer needs. Maintain focus on team leadership, personnel support, innovation and customer relationship building.
- Facilitate customer on-boarding process by establishing new accounts. Clearly communicate corporate policies and procedures.
- Prioritize account management, POS operations, customer service problem-solving and relationship building in fast-paced setting.
- Provided recommendations to management for sales and service process improvement, and shared key knowledge to train and coach team members.
Candidate Info
years in workforce
years at this job
Information Systems
Customer Service Specialist
Retail Sales Associate
Greet customers, attended to customer needs and placed special orders
- Described merchandise and explain use, operation, and care of merchandise
- Recommended, select, located and obtain merchandise based on customer needs
- Compute sales prices, total purchases; received and processed cash and credit payment
- Demonstrated use and operation of merchandise and answered questions
- Maintained knowledge of current sales, sales promotions, payment and exchanges policies
Candidate Info
years in workforce
years at this job
Retail Sales Associate
Proactively acknowledged, greeted and assisted customers
- Offered customers with exemplary and timely service
- Provided accurate product information
- Served multiple customers, discovered their needs, and made recommendations to generate sales
- stock and replenished the selling floor constantly
- Organized and cleaned store during downtime
Candidate Info
months in workforce
months at this job
Dental Hygiene
Retail Sales Associate
Answered routine product questions and directed questions to appropriate personnel when necessary.
- Conducted sales quickly, efficiently and promoting the brand to all customers.
- Greet customers and maintained clean sales station.
- Coordinate with other departments regarding product.
Candidate Info
months in workforce
months at this job
Retail Sales Associate
Provided customer service (welcomed customers as they entered, offered
assistance for any questions, helped direct towards items being searched for)
- Kept customers informed on present promotions and sales
- Maintained a neat and aesthetic display of clothing
- Supervised fitting rooms (checked number of items in/out, returned
Candidate Info
years in workforce
years at this job
Psychology
Retail Sales Associate/floater
- Recognized, priced and stored merchandise.
- Provided exceptional service to all customers by handling all requests & complaints.
- Managed the cash register on a daily basis.
- Assisted and trained new associates in all cash register responsibilities including balancing, handling customer purchases and organizing cash register.
- Handled ordering, checked deliveries and restocked shelves.
- Understood all the responsibilities at work place including safety.
Candidate Info
years in workforce
months at this job
High School Diploma
Retail Sales Associate/cashier
Received payment by cash, check, credit cards, vouchers, or automatic debits.
- Issued receipts, refunds, credits, or change due to customers.
- Assisted customers by providing information and resolving their complaints.
- Established or identified prices of goods and tabulated bills using calculators, cash registers, or optical price scanners.
- Greeted customers entering establishments.
- Answered customers' questions, and provided information on procedures or policies.
- Processed merchandise returns and exchanges.
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.
- Stocked shelves, and marked prices on shelves and items.
Candidate Info
years in workforce
months at this job
High School Diploma
Marketing
Retail Sales Associate
- Met assigned sales goals for the day
- Provided excellent customer service to department store guests
- Organized assigned departments and maintained cleanliness
- Retained knowledge of all products being sold within each brand name section
- Counted the beginning and end of the day cash amount in registers to open and close.
- Rung up customer's items at the register and purchased for them.
Candidate Info
years in workforce
years at this job
Restaurant Manager/retail Sales Associate
- Inventory management: In the kitchen, reduced unnecessary inventory and maintained a 4 percent over/short ratio, reducing waste by almost 5 percent.
- Customer service: Providing fast and efficient service to all customers under pressure while simultaneously maintaining stock levels and product freshness.
- Cash management: Responsible for balancing a cash till and safe and maintaining a consistent drawer count. Responsible for filling and cashing money orders. Trusted by store managers to hold safe key.
- Human resources: Hired, trained, and supervised incoming staff at three [company name] locations, as well as effectively scheduled staff to avoid overtime. Sent by corporate to train new managers at other stores and to set up a new management system.
Candidate Info
years in workforce
months at this job
Criminal Justice
Retail Sales Associate
Greeted customers and determined their needs and wants
- Discussed type, quality and number of merchandise required for purchase
- Recommended merchandise based on individual requirements
- Provided advice to clients regarding particular products or services
- Answered customers' queries and concerns
- Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
Candidate Info
years in workforce
years at this job
High School Diploma
Arts
Retail Sales Associate
Provided courteous and professional service to customers
- Created displays to promote higher sales of merchandise
- Suggestive selling to increase sales
- Accurately completed cash register transactions
- Answered phones in a professional manner
Candidate Info
year in workforce
months at this job
High School Diploma
Medical Imaging
Pharmacy Technician Course
Retail Sales Associate
Greeted and informed the customer on sales, membership, warranties, and policy.
- Processed sales and payments.
- Maintained accurate records of all transactions.
- Addressed customer concerns and issued refunds.
- Assisted phone customer inquiries, and forwarded calls to management staff.
Candidate Info
years in workforce
months at this job
High School Diploma
Certificate
Retail Sales Associate (part-time Seasonal)
Used excellent customer service skills to establish and maintain effective working relationships with store employees, officials and patrons. Helped customers find merchandise that matched their needs and want. Answered questions about merchandise, promoted item value and features.
- Stocked racks/shelves, marked-down prices, prepared displays, handled inventory, kept store clean.
- Assisted with training new associates and work for associates during breaks, lunches, time off, etc.
- Locked up store at end of night, prepared bank drop for Manager to check and deposit.
Candidate Info
years in workforce
years at this job
Retail Sales Associate
Believe in the fundamentals of retailing by building relationships with my team and knowing details of business, while achieving customer service satisfaction daily.
- Create department setup and displays while organizing and maintaining planogram integrity.
- Order products and maintain inventory across general merchandise area.
- Stock shelves to ensure merchandise is full and accessible to customers at all times.
- Consistently recognized and rewarded for performance excellence and attendance.
- Assist in loss prevention by recognizing theft and notifying the appropriate personnel.
- Experience in cashier duties including handling cash, balancing register, and applying discounts and coupons as needed.
Candidate Info
years in workforce
years at this job
Associate of Science
Kinesiology-athletic Training
Kinesiology
Retail Sales Associate
Kept up with apparel sales to explain to customers.
- Placed special orders and called other stores to find desired items.
- Helped customers gain knowledge in different brands and how articles of clothing work.
- Recommended merchandise based on customer needs.
- Operated a cash register to process cash, check and credit card transactions.
Candidate Info
years in workforce
months at this job
Retail Sales Associate
To serve customers courteously and efficiently ensuring that the highest standards of customer service are met at all times.
- Recommending and selecting services based on customer needs and desires.
- Answering questions regarding the service and cost and benefits associated.
- Maintaining and demonstrating product knowledge and knowledge of current promotions.
- Deliver excellent customer service with floor sales and assist customers with purchases.
- Having the ability to promptly find any shoe in the stockroom and return to the sales floor with it for the customer to try on and/or purchase.
Candidate Info
years in workforce
years at this job
English Literature
Retail Sales Associate
Greet all customers and maintain a safe and organized area to ensure the highest quality service experience
- Have thorough knowledge of all policies, procedures and duties related to customer transactions
- Provide fast, friendly service and actively seeking out customers to assess their needs and provide assistance
- Responsible for ensuring that customer transaction are processed quickly and accurately
- Assisted other colleagues in all cash register responsibilities including balancing, handling customer purchases, and organizing cash register
- Stocked all the products on the shelves in well manner and understood all the responsibilities at work place including safety
Candidate Info
years in workforce
years at this job
Criminal Justice
Retail Sales Associate/customer Service
Working in Commission and exceeding Quotas monthly (Sales Compensation Experience)
- Utilizing Microsoft Excel, Outlook, Word and PowerPoint on a daily bases to communicate with team members and follow-up with clients to build rapport
- Aggressively promoting and selling products to achieve exemplary goals for both customer-base and company quotas and expectations
- Excellent organizational skills with the ability to balance multiple demands and thrive in a
- Operating computers, copy/scanning machines and telephone equipment on a daily basis
Candidate Info
years in workforce
years at this job
High School Diploma
College Preparatory
Retail Sales Associate
Walked customers through the purchasing process, from choosing product, understanding features, prices, and warranties to loading it into their vehicle
- Able to apply customer's needs and wants towards finding what is right for the them
- Knowledgeable in home theater products, audio sound systems, and appliances
- Worked in warehouse and part of truck team which unloaded incoming products on designated nights
- Received shipments and sent out through FedEx and UPS
- Part inventory team which printed out labels, ticketed products on sales floor, created fixtures for new product line up
Candidate Info
years in workforce
months at this job
Banking And Finance
Research
Retail Sales Associate
- Increased sales and customers walk in up to 50%
- Greeted customers and determined their needs and wants
- Recommended merchandise based on individual requirements
- Advised customers on utilization and care of merchandise
- Explained the use and advantage of merchandise to customers
- Answered customers' queries and concerns
- Accepted payment through cash and credit card
- Assisted in display of merchandise
- Maintained sales records for inventory control.
Candidate Info
years in workforce
years at this job
Retail Sales Associate
Greet, Recommend, select and help locate or obtain merchandise based on customer's needs or desire by offering excellent customer service.
- Place special orders or contact other locations to locate desired items for customer's
- Itemize and total customer's merchandise selection while at checkout
- Receive, open and unpack inventory to include restocking display cases and tables with new merchandise.
- Maintain knowledge of current sales, promotions, and sales policies and security policies.
Candidate Info
years in workforce
year at this job
Retail Sales Associate
- Greeted and assisted clients with excellent customer service
- Maintained fitting rooms which included checking clients in and out of fitting rooms as well as clearing unwanted items
- Sized and replenished clothing to the racks
Candidate Info
years in workforce
years at this job
High School Diploma
Retail Sales Associate
Provide excellent customer service in a face-to-face basis while also answering customer and vendor calls.
- Stock shelves and maintain a clean and safe work environment.
- Run cash register and bag items as needed.
- Received accolades for 4+ years of excellent service to the company.
Candidate Info
years in workforce
year at this job
Certificate
Spanish
Science
HR Generalist/retail Sales Associate (full Time/temporary)
Accountable for providing HR support to all sales employees and management through effective communication and administration across all locations. Oversee recruitment, employee development, employee relations, policy and procedures, compensation and payroll support.
- Administration and review of all employee leave requests
- Effectively interpret FMLA implications as they relate to leaves of absence.
- Team with Sales Manager and staff on a daily basis in coordination of over 50+ background checks, drug screens, and other matters, ensuring timely employment and smooth continuity in day-to-day operations.
- Facilitate all job vacancy postings.
- Serve as the subject matter expert, providing guidance and support to sales manager on fair employment practices, grievance resolution, and performance management, including discipline.
- Overall responsibilities include, but not limited to external and internal vacancy posting, verifications, and new-hire processing, including benefit applications, orientation, exit interviews, and decline letters.
- Responsible for grade A, customer service of all personal furniture sales transactions, finance, cash and credit card.
Candidate Info
years in workforce
years at this job
Business Administration
Retail Sales Associate
- Communicating with customers face to face assisting them with purchasing, bills, and information about cell phones, wireless internet, and tablets.
- Learning about new devices and plans everyday with extensive one on one or group trainings.
- Giving the best customer service possible to each and every customer you deal with.
- Helping employees understand different services and products they are unfamiliar with.
- Made sure i hit sales goals every month to try and become top salesman every year.
Candidate Info
years in workforce
years at this job
High School Diploma
Psychology
Journalism
Retail Sales Associate
- Assisted customers with product selection and answered style questions
- Maintained the cleanliness of display fixtures
- Operated cash register as and when necessary
- Offered customers opportunities for savings and free giveaways through the Rewards program
- Provide knowledge of current sales promotions and opportunities, returns and exchange store policies
Candidate Info
years in workforce
years at this job
Business Administration
Retail Sales Associate
Retail sales associate that participates in cashiering, stocking, recovering the store, attending to shopping carts, and most importantly assisting customers with their needs/ concerns with a courteous demeanor.
- Apart of a DTS freight team that unloads merchandise trucks every week
- Stocks and merchandise products so that they match planograms
- Occasionally assists with furniture sales and furniture loading
- Operates Cash Registers using POS system and maintains front end
- Ensures that customers are taken care of/ solicits customers for rewards program
- Maintain the store by cleaning restrooms and dry mopping/sweeping floors
- Update NVO price signs and change sales signs
Candidate Info
years in workforce
years at this job
Microsoft
Genaral
Retail Sales Associate
Meet and exceed performance expectations
- Serve as a consultant to help customer make the right selection
- Learn knowledge of products and service and use it to build sales
- Meet established quotas and sales goals
- Provide courteous and quality service to customer
- Effectively communicate with customers to find out their needs
- Run cash register and finalize sales
- In 2014 won Passetter Award for selling over 300,000 in sales
Candidate Info
years in workforce
years at this job
Elementary Education
Retail Sales Associate
- Use my outstanding customer service skills to assist customers with finding the right product
- Provide information on product care and upcoming sales trying my best to meet daily budget goals
- Arrange bills or invoices, receive cash and credit card payments and bag goods
- Design props and displays for all new product arrival
- Recognized as plus size specialist over another manager only after one year
Candidate Info
years in workforce
months at this job
Medical Assistant
Retail Sales Associate
Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Demonstrate use or operation of merchandise.
Candidate Info
years in workforce
months at this job
Human Services
Accounting, And Typing Graduate
Retail Sales Associate
Assist customers in all aspects of service fulfillment
- Upbeat attitude towards creating an enhanced shopping experience
- Determine customer needs based on personal features and other customer preference related factors
- Express knowledge of store products and services to grow sales and minimize returns
- Maintain a professional manner with sincerity and enthusiasm
- Knowledge of and performance of sales support functions related to POS procedures
Candidate Info
years in workforce
years at this job
Political Science
Retail Sales Associate
Demonstrated that customers come first by serving them with a sense of urgency.
- Worked as a team member to provide the highest level of service to customers.
- Maintained friendly and professional customer interactions.
- Described use and operation of merchandise to customers.
- Received and processed cash and credit payments for in-store purchase.
- Shared knowledge with customers while making personal recommendations.
Candidate Info
years in workforce
months at this job
Certificate
Retail Sales Associate-manager
Greet customers in a timely and positive manner to create a positive sales/buying experience for the customer
- Identify the customer's needs and provide information related to [company name] products and services
- Handle all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders
- Become a knowledgeable expert to the customer
- Maintain files of existing and potential customers
- Perform sales tracking and related reporting Store Processes & Procedures
- Ensure work schedules are followed Merchandising
- Maintain floor stocking levels, displays and help ensure that the store is clean and presentable to customers
Candidate Info
months in workforce
months at this job
High School Diploma
Customer Service/property Management
Retail Sales Associate
Recommend, select and help locate or obtain merchandise based on customer needs and desires
- Greet customers and ascertain what each customer want or need
- Place special orders or call other stores to find desired items
- Compute sales prices total purchases and receive and process cash credit payment
- Hardworking, detailed oriented, able to multitask
- Effective communicator, attentive listener, patient and diplomatic
- Highly skilled representing employer intelligent and professionally
- Sincerely enjoy working with people in person and over the phone
- Competent at managing responsibilities in a fast paced high volume atmosphere
Candidate Info
years in workforce
months at this job
Psychology
Computer Science And Criminal Justice
Retail Sales Associate
Met monthly sales goals and quotas by keeping up with current sales and promotions
- Controlled sale to find and meet the needs of the customer
- Stocked sales floor and replenished missing items
- Built customer loyalty by providing above average customer service
Candidate Info
years in workforce
years at this job
High School Diploma
Associate of Science
Retail Sales Associate
- Responsible for opening and closing the retail facility.
- Greeted customers on sales floor, assess and determine their needs in a timely fashion.
- Provided background information on products, demonstrate and recommend merchandise based on customers' needs and preferences.
- Answered customers' inquiries and requests in a prompt and efficient manner.
- Assisted in maintaining store appearance, as well as inventory.
- Coordinated events and update contest boards.
- Responsible for end of day paperwork. ( handle cash deposits and the daily transaction/activity reports)
- Attended sales trainings and brought the best practices leadership back to the store.
Candidate Info
years in workforce
years at this job
Retail Sales Associate/customer Service
- Working in Guest Services to provide customers with assistance in finding products, returns, and questions.
- Money handling, customer interaction, and product knowledge through cashiering
- Logistics/product presentation
- Team Leading, including training new hires
- Employee of the Month in February 2014
Candidate Info
years in workforce
months at this job
Business Administration
Retail Sales Associate
- Provide customer care for multiple customer per day by researching product availability.
- Maintain cleanliness in sales floor by returning all unsold items
- Assist customers in the fitting room with their items
- Answer phone calls and customers questions or concerns
- Opening and closing store procedure
More Retail Sales Associate
Resumes
Retail Sales Associate Resume Success Stories
Retail Sales Associate Resume FAQ
What should I put on my resume for a retail associate?
Your retail associate resume should include a blend of interpersonal skills related to customer engagement and technical skills related to sales and product knowledge. Persuasive retail skills to have include:
- Point of sale (POS) system training
- Upselling knowledge
- Organization skills
- Product processing, including restocking products
- Strong customer service skills
- Positive customer reviews
- Awareness of brand loyalty programs
- Knowledge of branded credit cards and special offers
How do you describe a sales associate on a resume?
You can describe your experience as a sales associate in two parts of your resume: the resume summary and work history. These sections enable you to add detail related to your customer service, sales and retail skills.
Resume summary example
Skilled sales associate with three years of cashier experience and five years of customer service experience. Processed an average of three new brand credit cards per shift and had the highest conversion rate in the store.
Work history Example
Retail Sales Associate, Little Becky’s Wares
February 2021 - Current
- Regularly worked as the store greeter to welcome all customers, direct customers to their desired departments and maintain a neat store appearance.
- Performed daily tasks related to stocking merchandise, promoting discounted wares and minimizing shrink via attentive customer service.
- Occasionally assisted cashiers with bagging merchandise when needed.
What are the responsibilities of a retail sales associate?
The responsibilities of a retail sales associate vary depending on the department or industry. Most sales associates are required to:
- Provide stellar customer service.
- Minimize shrink and prevent theft.
- Rapidly process customer transactions.
- Maintain store displays.
- Upsell customers based on needs.
- Recommend products based on customer interests.
