Department Manager Resume Examples

Department Manager

Responsible for $2MM annual budget, leadership and development of 50 high skilled employees and initial production of all new products within the organization.

• Led and coordinated a manufacturing operational redesign resulting in 1.9 MM savings in operating cost while increasing daily throughput by 30% and achieving record sales of 13MM.
• Selected as key team member in development of organization's new product introduction resulting in conception to market time reduction of 50%.
• Led company - wide Fine Arts Campaign in 1999 exceeding previous year's donations.
• Selected from among peers to facilitate leadership courses and Total Quality classes.

Beauty Department Manager

Beauty Manager for [company name] Westheimer Grocery with $1.4M Weekly Store Sales, $140,000 Monthly Beauty Department Sales

• Managed staff of 5 including Beauty, Shelf Edge, and Drug contributors.
• Enhanced and implemented Beauty Department Resets including Planograms, Layouts, and Customer Experience.
• Reduced Shrink to an average of under 5%.
• Managed Ordering & Inventory Controls to optimize Best Sellers and reduce Out of Stocks.
• Consistently met Department Sales Goals.
• Consistently optimized Staff Sales per Hour (SPH) to meet Weekly Salary Budget.

Dairy Department Manager

Maintained and assessed average monthly shipment productivity.

• Handled heavy machinery such as Forklifts, Pallet Jacks, and Balers to assist with movement of inventory.
• Provided prestigious customer service creating lasting clientele rapport.
• Cultivated new backroom standards for more efficient organization.
• Systematized 16,000 units of inventory improving the rate of internal loss prevention for the business.
• Trained, developed, and oversaw a team of three or more to uphold store protocol to ensure best productivity.
• Communicated with management and floor associates any adversity or changes with procedures.

Trade Department Manager

Responsible for determining quantities, ordering, stocking and returning of all materials in a 1.6 million dollar trade department, including magazines and technology products

• Maintained a current and dynamic selection of titles to serve a diverse and sophisticated campus population
• Provided reference materials to support academic programs
• Coordinated, organized and executed 75 to 100 author appearances and readings per year at various campus locations
• Supervised 2 full-time and 3 part-time employees
• Oversaw and directed team members regarding department and display standards
• Ensured outstanding customer service levels
• Performed opening and closing duties as part of a 10 person management team, including cash management of up to 40 cashiers during rush periods
• Supported other departments with the goal of overall store success

Department Manager - Furniture and Bedding

Ranked fourth in the company in combined sales performance for 2013.

• Exceeded add-on protection sales goals every month (18+ months).
• Ranked fifth in 2013 in processing credit applications at the White Marsh store.
• Promoted to department manager in February 2014.
• Recipient of Circle of Service Award for outstanding customer service.
• Trained team and increased department's add-on protection totals by 50%.

Assistant Department Manager/department Manager/sales Associate

Led and mentored sales staff for 10 years to increase sales team productivity

• Coached, Trained and Developed new team members and manager trainees
• Estimated materials on home improvement projects for clients
• Resolved various product or consumer complaints with excellent communication skills and follow-up
• Explained and Demonstrated the features and benefits of home improvement products to consumers

Department Manager

Promoted from Department Supervisor to Department Manager within a year.

• Promoted from 1.5 million dollar store to 3 million dollar store within 3 months of becoming a Department Manager.
• Successfully recruited, on-boarded, trained and developed sales staff for Monroeville
• Promoted to Management Coach within 6 months of becoming a Department manager.
• Held responsibility for Ladies and Divided departments totaling 65% of the business.
• Worked actively with management team to create daily and weekly sales plans based on sales trends week to week.
• Responsible for LP and safety audits. Received passing scores on store audit each quarter.
• Responsible for overseeing, scheduling, performance reviews, and disciplinary action of 13 sales advisors.

Department Manager

• Execute day to day maintenance on 60 automated workstations decreasing downtime by 50%.
• Ensure clients stay in compliance with the Department of Defense policies resulting in 0% network compromise.
• Accountable for over $2M worth of classified and unclassified equipment.
• Developed and implemented a physical fitness program which improved overall fitness for the organization.

Department Manager, First-line Supervisors of Retail Sales Workers

Worked as a Retail Sales Associate and worked my way up to Management.

• Oversaw all store operations in the Frozen and Dairy Department.
• Developed and implemented plans to maximize sales and met or exceed goals and objectives.
• Managed inventory.
• Enhanced the customer experience by leading team of associates in providing strong customer service.
• Reviewed job applications, interviewed applicants, and hired, trained and developed 20 associates.

Assistant/department Manager

Administered and developed customer service skills of employees

• Supervised and trained up to 25 employees in sales and customer service skills
• Purchased and controlled inventory of the warehouse and the department
• Motivated employees to improve their skills
• Logged and maintained inventory reports on a weekly basis
• Analyzed and implemented schedules to facilitate increase sales which increased by 10% in a 12 month period
• Handled and ensured up to $10,000 on a daily basis