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Cashier Supervisor Resume Samples
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0-5 years of experience
Completing all daily responsibilities and effectively responding to customer inquiries and complaints.
- Supervised and prepared daily individual paperwork for a team of 6 cashiers.
- Accustomed to work irregular hours, outdoors and in extreme weather conditions.
- Remained flexible and adjusted to environmental and customer service situations as they occur.
0-5 years of experience
Supervised and trained all new hire store cashiers
- Assisted and trained cashiers in sales techniques, providing excellent customer service, problem solving and daily cash balancing operations
- Prepared cashier, operations and revenue reports
- Maintained and managed work flow of 25 - 30 employees
- Assisted in balancing cash drawers and store safe
- Assisted with daily store opening and closing procedures
0-5 years of experience
- Computed and record totals of transactions on a daily basis and recorded data
- Calculated total payments received during a time period, and reconcile this with total sales
- Answered customers questions, and provide information on procedures or policies
- Ensured that each customer receives outstanding service by providing a friendly environment
- Maintained awareness of all promotions, advertisements and new product samples
0-5 years of experience
Trains and motivates cashiers to provide excellent Customer Service to guests according to company policy.
- Evaluates daily performance of cashiers and delivers documented coaching observations.
- Received commendation for 2% increased sales in the Housewares Department over the first Quarter of 2012.
- Builds and maintains sales floor displays and Planograms, while keeping inventory in-stock.
10+ years of experience
Supervised and trained new cashier
- Opened and closed registers daily
- Resolved inquiries and issues with customers
- Instructed cashier, clerks, and stock associates
- Filed documents, answered switchboard, keep organized records of in/out service also
0-5 years of experience
Assigned employees to specific duties to best meet the needs of the store.
- Introduces staff on appropriately handling difficult and complicated sales.
- Increased profits through effective sales training and troubleshooting profit loss areas
- Trained and developed new associates on POS system and key sales tactics
- Identifies poor work habits to improve process and effectiveness.
- Manage staff of 26 cashiers
- Certified in Special Services Dept. and Paint Dept.
0-5 years of experience
Supervised and trained 3 kitchen staff in the performance of their duties..
- Counted down and balanced cash drawer at end of shift and locked safe.
- Maintained sanitation, health, and safety standards in work areas.
- Monitored food preparation methods, portion sizes, garnishing and presentation of food.
- Inspected kitchen and dining areas, kitchen utensils and equipment to ensure sanitary standards were met.
- Requisitioned and inspected food, supplies and equipment in order to maintain stock levels and ensure standards of quality were met.
- Kept temperature log book daily on hot food items
- Implemented new self-service station
0-5 years of experience
Responsibilities include; Cash Reconciling, Reconciling debits and credits, Prepare cash deposits;
Accountability for cash distribution / ordering hotel's monetary; Count of an eighty-thousand vault;
Posting cashier daily general ledger counts, Monthly counts of all cashiers banks to verify accuracy;
Responsibilities for Petty Cash transactions.
- Accomplishments includes successful assisting in passing a valuable financial audit;
- Centralized ordering hotel's monetary from bank,
- Balanced count of an eighty thousand vault for 99% accuracy.
6-10 years of experience
Performed day to day supervisory duties in a busy midtown department store
- Handled voids, returns, cash in/cash out, coupon sales
- Assisted with store inventory process
- Learned how to do audit (count money for the entire day, combine for bank deposit, organize paperwork)
- Answered phones and transferred calls to appropriate personnel
0-5 years of experience
Created and implemented accurate cash reporting system for entire hospital
- Reported all cash inflow activities daily to CFO
- Supervised cashier and all cash inflow for hospital
- Reconciled 8 bank accounts monthly
- Assisted accounts payable and purchasing with budget compliance
- Worked closely with Business Office to ensure accurate payment postings
0-5 years of experience
Supervised other cashiers and provided feedback to leadership team regarding staff performance.
- Responsible for the training of new cashiers and cross training of other associates on operational responsibilities and phone etiquette. Shared knowledge of customer behaviors to teach others to provide the best type of service.
- Ensures compliance of company policies, procedures and practices; and supports Company Loss Prevention efforts.
- Oversaw and authorized guest returns, exchanges, merchandise credits, check authorization and discretion discounts.
- Assured the completion of all POS transactions and integrity of all cash flow/media print outs. Responsible for assisting in the preparation of daily deposits, prepared banking statements and other cash handling forms.
0-5 years of experience
Exercised independent judgment in coordinating the workflow of the office.
- Worked effectively in a team environment; participated in decision making and maintained cooperative interactions with staff, vendors and internal/external customers.
- Scheduled and performed interviews
- Routine office/clerical duties; answered all incoming phone calls, heavy email correspondence.
- Trained new employees.
- Managed all payment receipts, tracked financial records and organized reports.
- Handled all customer relations issues in accordance with company policies.
- Supervised and directed all merchandise and shipment processing.
- Priced merchandise, inventory of supplies.
- Operated a cash register for cash, check and credit card transactions with accuracy
0-5 years of experience
Maintain appropriate cash limits, cashed checks, established deposits, process cash orders, traveler's checks
- Cash and check deposits
- Perform cash management, customer service, balance cash drawer and petty cash management
- Support clients in every part of banking transactions
- Keep a record of excess or less cash at the end of shift
- Achievement: Hired as cashier; promoted to Supervisor because of accurateness, pace, and skills
6-10 years of experience
Provide Customer Service; Assisted customers in locating their item of interest
- Organize items to maintain the quality of store's presentation
- Open and close registers at the start and/or end of the day, Supervised over 20+ employees
- Develop and maintain employee schedules to ensure adequate store coverage
- Placed orders for the Men's Department, Performed inventory audits to minimize merchandise loss/damage
6-10 years of experience
- Responsible for distributing money to cashiers
- Accountable for counting cashiers at the end of their shift
- Authorized and ensured validity of customer returns, exchanges, checks authorizations, and voids.
- Approves, process and tallies cash, credit cards and personal/commercial check purchases
- Consistently provided excellent customer service
0-5 years of experience
- Trained in customer service skills on a daily basis
- Completed tasks in a fast-paced energized environment
- Engaged customers with friendly service and a positive attitude
- Communicated extensively with staff on day-to-day operations
10+ years of experience
Processed coin orders and cash deposits on a daily basis.
- Performed customer and employee layaway audit.
- Processed damaged merchandise out of store inventory.
- Supervised cashiers; assist on register.
- Responsible for the receiving of truck shipments.
- Performed cycle count on perfume.
- Recorded cashier shortages, overages, incorrect data and problem returns.
- Participated in store inventory 11/98 - 1/12.
0-5 years of experience
Obtained customer's orders over the telephone
- Processed, bagged, and shipped orders out to customer
- Assisted with payroll duties as needed
- Supervised team of cashiers to ensure excellent customer service
6-10 years of experience
Assisting customers at Customer Service counter with returns, refunds, exchanges and lottery sales.
- Sale of money grams and money orders and Making change for registers drawers as needed during shifts
- Scheduling cashier line, 5-13 cashiers, daily to ensure proper coverage for peak times. Staff disciplinary actions if needed.
- Handle customer complaints and offer resolution to maintain high levels of customer service expected from [company name]
- Merchandising and stocking.
0-5 years of experience
Responsible for planning, organizing, controlling, and coordinating activities of workers engaged in running the cash register and customer service.
- Work closely with the management team on the overall operations of the department and location.
- Provide a high level of customer service in a productive and efficient manner.
- Responsible for training, and coaching trainee employees along with supervising cashier staff in accordance with company policies and procedures.
- Responsible for daily and monthly sales report and forward with the management.
0-5 years of experience
Balanced money in cashier drawers at the beginning of shifts to ensure that amounts were correct.
- Greeted customers entering supermarket establishment.
- Monitored money in cashiers' drawers at the beginning of shifts to ensure that amounts are balanced.
- Resolve customer complaints.
- Answer customers' questions, and provide information on procedures or policies
0-5 years of experience
Started as a cashier, trained cashiers, responsible for cashiers, registers, western unions, bill pay, and fishing and hunting licenses.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
0-5 years of experience
Process sales quickly and accurately
- Met Sales and service target levels at $8,000 per month for both individual and team
- Training and retention of employees
- Establishes and maintains a solid rapport with new and existing customers
- Participate in store trainings and certifications to continually develop in the job
0-5 years of experience
Very successful in driving team behavior to get the team to exceed the company's
goal in all metrics
- Having a monthly review for each associates to discuss progress and opportunities
- Hosting meeting with the team to discuss metrics and business issues
- Attending weekly meetings with the store staff to discuss progress and opportunities for growth
- Handling customers issues and problems
- Training new sales associates
- Make Schedule for associates
0-5 years of experience
Manage individual cash register and effectively produce daily sales reports to prevent shrink
- Coordinate with manager to ensure achievement of monthly and annual sales goals
- Prepare weekly audit
- Maintain clean and safe are as defined by the health department standards
- Categorize products and replenish stationed areas to best suit the needs of customers
- Provide location assistance to lost guests based on obtained knowledge outside of catering areas
- Resolve customer complaints or inquiries, preventing the need for supervision
0-5 years of experience
- Coach employees on credit sales, reward memberships, and customer service surveys
- Created three-week new hire training guide for district to ensure new hires received equal and complete knowledge during training
- Created a daily checklist for cashiers in my district to ensure all tasks were completed accurately on a daily basis
- Create cashier work schedules with roles/assignments
- Interview and hire new cashier associates
- Facilitate cashier meetings in regards to sales tactics
6-10 years of experience
Verifies that fees collected for Passport applications match the type of application submitted, notes discrepancies, and records the amount and type of all fees collected
- Enforces department security requirements including the following:
- Trained all incoming cashiers and visiting cashiering personnel from other agencies
- Prepare and conduct Cashier portion of the yearly Customer Service training
- Compose and proofread correspondence for Cashier Supervisor
10+ years of experience
Responded promptly and answered/resolved customer inquiries and complaints.
- Investigated and resolved service issues and/or product problems.
- Open and close the store.
- Multitasking with phone calls and helping customers with their needs.
- Kept records of customer interactions and actions taken, including -
- Supplied customers with written responses and information and followed up on customer communications.
- Trained and coached team members to deliver a high standard of customer service.
- Worked over busy rush hours
- Deposit money to bank.
- Learned about products and services and kept up to date with changes.
0-5 years of experience
Responsible for several cashiers per shift
- Monitor and oversee cashier's adherence to policies and procedures
- Responsible to open and close 13 cash registers per shift
- Maintain confidential information when signing people up for credit cards
- Answer telephones in a courteous manner
0-5 years of experience
Recipient of the employee of the year award in 2012
- Recipient of the employee of the month award in September 2012
- Supervise upwards of 10 Cashier Associates, ensuring they are on task at all times
- Assist customers with product selection, returns, and resolve any issues that may arise during their shopping
- Work diligently to sell memberships to customers in order to meet conversion percentages
- Provide friendly services and calmly work with customers to promote a safe and satisfying environment
- Answer incoming phone calls and process/filing department paperwork as needed
- Responsible for collecting monetary payments and maintaining a balanced cash drawer
0-5 years of experience
Work in Call Center answering all incoming calls and routing to proper department.
- Page the various departments for customer assistance.
- Research information for customers and page them when orders they placed are ready.
- Cashier Supervisors train, coach and develop cashiers to ensure customers receive
- Ensuring the efficient operation of the registers, influencing and supporting the Cashier team,
- Assisting the supervision and training of Cashiers, taking over Cashier duties as needed and maintenance duties.
- Also support cashier development and accuracy by utilizing various tools.
- Perform other related duties as assigned (i.e. key holder)
0-5 years of experience
responsible for assisting customers and overseeing cashiers in a busy, suburban car service department. Duties include;
- Assisting in selecting and training new cashiers
- Reporting directly to service manager, to complete daily tasks and assignments
- Submitting and processing warranty claims
- Opening and closing rental contracts
- Performing opening and closing cashier procedures
0-5 years of experience
Supervise store cashier lanes to ensure efficient transactions between employees and patrons
- Provide customers with information pertaining to product questions and store policies
- Resolve customer complaints utilizing solutions that are acceptable to the patron and supported by the organization
- Lead cashiers in end of the shift duties that include ensuring all registers are accounted for and creating a presentable storefront for the following day
0-5 years of experience
Count register drawers at the end of the night, tallying the amount of cash per register and accurately filing the information and money
- Lock up store at the end of the night
- Complete inventories and put away shipments
- Quickly responded to customer questions or concerns to defuse a tense situation.
- Consult with supervisors and managers on how to improve displays or working conditions
- Cash out, bag for and occasionally carry out groceries for customers
- Stock and rotate the produce stands, checking for rotten or bruised produce and removing it from the stand
- Interact with all staff to try and keep a friendly, open environment
- Configure the schedule and make shift switches as necessary
- Effectively set up displays for new merchandise
0-5 years of experience
Assist in training all cashiers in all front-end policies and procedures.
- Maintained an awareness of all promotions and advertisements.
- Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service by providing a friendly environment, which includes greeting and acknowledging every customer.
- Authorize and ensure validity of customer returns, exchanges, check authorizations and voids.
- Accurately and efficiently ring up sales and accurately maintain all cash and media at the registers.
6-10 years of experience
- Training new and current employees for cashier, supervisor, customer service, and cash office positions
- Managing front-end cash register operations
- Supervising up to 12 cashiers
- Executing proper opening/closing store operations
- Delegating cashier closing duties
0-5 years of experience
Provide optimum customer service as well as processing all kind of transactions
- Cashier balancing at the end of work day and report any discrepancy
- Approval of cash, credit card, check and travel checks transactions
- Run verification of funds for customer's accounts
- Verification of customer's information for credit card applications
0-5 years of experience
Provide optimum customer service as well as processing all kind of transactions
- Cashier balancing at the end of work day and report any discrepancy
- Approval of cash, credit card, check and travel checks transactions
- Run verification of funds for customer's accounts
- Verification of customer's information for credit card applications
6-10 years of experience
Maintained monthly, weekly and daily report of transactions
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers.
- Stayed up to date with company policies to ensure that all information can be delivered to customers
0-5 years of experience
Insures excellent customer service is taking place.
- Responsible for all cashier operations are being processed correctly.
- Opening and closing registers.
- Clear Communication from upper management to cashiers.
- Responsible for demos being complete and maintained professionally.
- Maintains an organized and clean environment.
- Organized a schedule to include educating the children academically, socially, in manners, the arts and physical play.
- Maintained a safe, clean and organized environment at all times.
- Flexible and available when needed.
0-5 years of experience
Keeping detailed ledgers and records, handling large sums of cash, preparing deposits, maintaining organization and distinction of multiple money groups
- Payroll and check cashing, recording office expenses, answering phones, receiving faxes, taking messages
- Customer service inquiries, returns and exchanges, lotto sales
- Overseeing up to 8 cashiers at a time, ensuring accurate and complete transactions, handling customer concerns, assisting in minor conflict resolution, ensuring timely departures of employees
0-5 years of experience
Provide outstanding customer service to internal and external customers.
- Coordinate staffing to provide adequate coverage.
- Manage product displays and pricing.
- Handle more complex customer concerns and inquiries.
- Compile statistical data and formulate reports.
- Provide assistance and on-the-job training to employees.
- Performs cashier duties and covers staffing inadequacies.
10+ years of experience
Oversees the daily cashier functions
- Prepare daily cash and check for deposit
- Prepare employee timesheet
- Coordinate and schedule employee vacation
- Handling patient complaints
- Collecting and safeguarding of patient valuables
6-10 years of experience
- Oversees the operations of the front end
- Supports cashiers with Point of Sale transactions and markdowns
- Handles and solves customer complaints before reaching upper management
- Assists in training and supervision of cashiers
0-5 years of experience
Greet customers as they arrive and direct to merchandises they need
- Tag items for pricing and stock
- Operate cash register and maintain till
- Balance all credit and cash transaction at end of work day for cash reconciliation
- Upholster patio furniture and outside cushions
- Bag and ship appropriate furniture to customers and company's
0-5 years of experience
Manage cash flow, close and balance registers, balance safe
- Track sales, generate periodic productivity reports
- Validate documents, verify application information
- Enter, store, and maintain customer data
- Customer Service, payment processing, contract explanation
- Inventory, timesheets, manage associates
6-10 years of experience
- Engage with customers to ensure they are satisfied with their visit.
- Motivate and develop associates to achieve goals.
- Assist in keeping the entrances of the store presentable.
- Keep register bays stocked with needed supplies.
- Count registers at the end of the night.
- Count the safe, prepare daily deposit, and perform daily register balance and research as needed.
0-5 years of experience
Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
- Oversee and authorize Guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive, employee sales, etc.); assures the completion of all POS transactions and the proper control of all cash and media at the POS registers according to Company policies and procedures.
- Responsible for assisting in training of new cashiers and cross training of other associates.
- Responsible for assisting in the preparation of daily deposits, change, and media, does not have access to safe combinations and managers keys.
- Ensures compliance of Company policies, procedures and practices; and supports Company loss prevention efforts.
- Oversees the productivity, breaks and daily scheduling of all cashiers and communicates performance issues to management.
- Provides orderly maintenance of front-end supplies.
- Assist in providing Guest Service, floor moves, housekeeping, display maintenance and replenishing merchandise as needed.
- Any other duties as assigned by management.
0-5 years of experience
Assist customers with check outs, returns, and layaway opening
- Provide customer service relating to inquiries and complaints
- Provide employee training and supervision
- Maintain a safe and clean work environment for both customers and employees
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