F&I Manager Resume Examples - Page 3

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A F&I Manager, or Finance and Insurance Manager, sells new and used cars via financing and insurance programs, as well as works with financial lenders to give the fairest possible rates to buyers and programs. Resumes of F&I Managers will often include skills like reviewing purchase details and contracts with clients, and building strong relationships with underwriters while consistently increasing loan approval ratios and reserve profits. A high school diploma or equivalent will be the primary educational background on a sample F&I Manager resume, while postsecondary training may also be beneficial in finance or another related field.

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21

Finance Manger (f&i Manager)

Presented warranties, GAP insurance and other beneficial products; while enhancing a positive relationship and customer satisfaction during the entire purchase experience

  • Obtained credit reports, compared customer evaluation to established standards, forwarded applications to lenders, conferring with loan processors to and obtain approval
  • Provided customers precise explanation of aftermarket products and extended warranties
  • Determined the customer's need for financing and explore payment options
  • Confirmed automotive sales contract information by disclosing data, provisions, finance charges and interest rates to customer and ensuring understanding of content
  • Accurately prepared all federal, state, and dealer paperwork related to the transaction and submits to the dealership's Accounting Department in a timely manner
Candidate Info
11
years in
workforce
4
years
at this job
MBA
Master of Business Administration
22

General Manager/f&i Manager

1997-2008
Key Accomplishment s and Responsibilit ies

  • Directed all daily sales oper ations as well as staf f hiring, training, motivat ing and super vision of 40 plus sales/of f ice staff personnel.
  • Generated most ever f or company new car sales in one month - 264.
  • Achieved 95% Customer Ser vice Index rating beating 92% par
  • Marketed f inancing/leasing options, ser vice contracts, add- on programs.
  • Negotiated with lenders acquir ing the most eff ective and prof itable products.
  • Structured/submitted loans tailored to best suit customer 's needs.
  • Increased all backend prof it from $600 to $1,800 per unit.
Candidate Info
28
years in
workforce
11
years
at this job
23

F&i Manager

Developed relationships with various lenders to increase product knowledge and productivity. Training sales staff to maximize finance income potential. Accounting for total deal income to insure proper and timely funding by the appropriate lending institutions. Submitting consumer loan & lease requests. Administration of wholesale rates and financial services to meet the client's needs.

  • Developed and managed a successful financial sales process model in four different stores.
  • Created positive business relationships with lending institutions to create a win-win environment.
  • Ensured that all transactions were handled in an ethical and expeditious manner.
Candidate Info
15
years in
workforce
10
years
at this job
BA
Psychology
MA
Marketing & Finance
24

SALES and F&i MANAGER

Responsible for recruiting and training a complete sales staff capable of reaching pre-established goals. Established a finance and insurance department as an additional dealership profit center.

  • Worked closely with suppliers to determine proper buying levels, discount programs, delivery schedules, and dealer support programs.
  • Established and coordinated promotional efforts including boats shows, radio, television, and newspaper advertising.
  • Directly responsible for all aspects of customer finance and insurance. Secured lenders with competitive buy rates and terms in order to maximize dealer reserve. Negotiated direct reserve checking, eliminating waiting period for dealer reserve payments.
  • Worked closely with ownership to identify, open, and staff a second dealership location.
Candidate Info
11
years in
workforce
3
years
at this job
AAS
Industrial Marketing
Marketing
25

Sales Manager and F&i Manager

Premier Buick, Pontiac Dealership)

  • Presented entire line of both new and used product line.
  • Created and organized all sales activities for the Used Car Sales division
  • Partnered with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach
  • Assisted Used Car Sales Consultants in closing sales as needed
  • Proven sales experience in the automotive industry
  • Responsible for holding a minimum of 25% GP on all final sales.
Candidate Info
14
years in
workforce
3
years
at this job
26

F&i Manager

  • Ensured compliance to all federal and state regulations.
  • Closed new and used car sales.
  • Arranged vehicle financing for both purchase and lease agreements.
  • Sold service contracts, maintenance plans, gap protection, collision insurance, tire and wheel, Resistall, dent and ding, Lojack and Venture Shield.
  • Managed all processes according to customer satisfaction.
  • Analyzed customer requirements and recommended products to maximize profits for dealers.
  • Coordinated with lenders on various loan programs on a regular basis.
Candidate Info
8
years in
workforce
1
year
at this job
AS
Textile Technology
27

Sales Manager/f&i Manager

Develop unique ways to drive sales and increase store profitability. Maintain accurate inventory management. Develop unique and creative ways to drive sales. Oversee the P&L and budget responsibility and manages to the budget accordingly. Initiate and track cost control mechanisms. Model and promote great customer service behavior. Select and develop staff for growth opportunities. Maintain a safe work area for associates and customers. Use and apply independent judgment and discretion to address both short and long term issues. Select appropriate lender, secure approval, obtain customer commitment, and finalizes delivery of vehicle. Manage placement of contracts while maximizing F&I PVR. Assists sales desk in structuring deals. Consistently adhere to all F&I office process and flow of contracts. Cunduct Menu selling with 100% of products offered 100% of the time in accordance with federal, state, and local compliance laws. Manages contracts in transit and ensures funding with constant communication with business office. Track and monitor F&I PVR, product penetration and lender penetration percentages and look to book values. Participate weekly in sales meetings regarding F&I training and issues. Assist General Manager and Sales Manager in training sales staff. Adhere to all company policies and procedures.

Key Achievements

  • Maintain PVR exceeding 1400 per copy and Penetration greater than 150%
  • Increased overall sales volume and combined PVR
  • Developed relationship with banks used allowing for better understanding of sctucturing requirements for secondary deals and raising Combined PVR for secondary deals 45%
  • Exceeded all goals, expectations, and quotas monthly
Candidate Info
10
years in
workforce
2
years
at this job
BS
Business Administration Information Technology
Business
28

General Sales Manager/f&i Manager

Directed all business and sales operations for $75M dealership and repair facility. Supervised up to 38 persons across two locations. Negotiated loans, processed finance contracts, sold aftermarket products, processed paperwork, and tracked sales and profits. Closed retail and F&I sales. Conducted sales and finance training.

  • Selected to open second dealership, Family Fun RV and Marine Center, in 1996. Grew to $15M by 2000. Hired all staff.
  • Built Tveten RV to $75M in vehicle sales and >$50M in dealer financing.
  • Produced $8M in vehicle sales in ten days by leading off-site special promotion.
  • Rated as #1 Airstream Dealer in Country for more than five years.
  • Ranked as Top 5 Newmar Towable Dealer in Nation.
Candidate Info
13
years in
workforce
13
years
at this job
Automotive F
29

F&i Manager

Financed customers with Prime Lenders such as Nissan Motor Credit, BB&T, SunTrust Bank and Bank of America.

  • Closed approximately 70 deals per month with 45-60% warranty penetration on used cars.
  • 80-95% GAP penetration on all loans
  • Used JM&A program to present customized finance menu to customers.
  • Responsible for selling Life & Disability Insurance, LoJack and paint and interior protection
  • Worked exclusively with Reynolds & Reynolds and Dealer Track software
Candidate Info
14
years in
workforce
5
months
at this job
Medical Technology
30

Auto Sales Consultant/back Up F&i Manager

Demonstrated and sold vehicles, as well as qualifying customers

  • Established personal income goals that were consistent with the dealership standard
  • Attended weekly sales meetings with the sales manager regarding objectives, planned activities, reviews, and analysis
  • Maintained customer information in a contact management system
  • Enhanced customer satisfaction during entire experience
  • Secured and finalized transactions, # 1 sales rep with highest productivity level
  • Successfully appraised all traded vehicles to maintain profitability
Candidate Info
3
years in
workforce
5
months
at this job
Business Finance
Finance

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