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Insurance Adjuster Resume Samples
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Candidate Info
years in workforce
years at this job
High School Diploma
Sciene & Nutrition
Insurance Adjuster
Successfully provided exceptional service to [company name]'s military members and their families to ensure building lifelong relationship with customers.
- Thoroughly investigating, evaluating and negotiating insurance claims to a proper conclusion.
- Adhered to regulatory compliance guidelines for enterprise & departmental producers.
- Follows the established process and uses all tools necessary to be effective, efficient and productive.
- Evaluating and negotiating settlements of claims within policy limits.
- Awarded for receiving 100% accuracy on referrals to the Special Investigation Unit on suspected insurance fraud.
Candidate Info
years in workforce
years at this job
Business
International Research
Insurance Adjuster
Property and Casualty Insurance claims investigation and settlement across commercial and residential claims
- Meet deadlines for reporting and multitasking with multiple client instructions
- Direct contact with external and internal customers and contractors to negotiate pricing and coverage
- Independent work environment requiring responsibility, time management, and organization
- Xactimate estimate software experience
- New Hampshire, Maine, Connecticut, and Vermont Insurance License
- Property Technical Certification (PTC) 1 and 2
Candidate Info
years in workforce
years at this job
Urban Planning
Insurance Adjuster
D&D Investigative Services
- Adjusted approximately 500 [company name] damage claims throughout Southern
- Provided optimum service to policyholders, negotiated fair settlements and identified fraudulent claims.
- Assessed the value of the insured items and calculated the cost of materials and repair.
Candidate Info
years in workforce
months at this job
Accounting
Insurance Adjuster
Responsible for problem solving, analyzing customer data for accuracy, and interpreting state regulations that may affect the outcome of claims
- Maintaining customer records and ensuring claims are paid within budgetary constraints or appropriate claim value
- Prioritize and organize homeowner and automobile claim files according to importance
- Responsible for record processing, reconciling financials owed, and calculating other damages to determine and negotiate final settlement
- Reporting on findings of automobile and homeowner claims in a timely and efficient manner
- Efficiently managed claim documentation within work flow on a daily basis
- Maintain customer contact throughout claim process to obtain new information, to communicate state regulations and negotiate settlement prices
Candidate Info
years in workforce
years at this job
Quality Assurance All Coursework Completed Except Thesis
Supervision
Independent Insurance Adjuster
- Certified State Farm property adjuster actively licensed in over 15 states.
- Prepared damage scope for storms, claim estimates, draft payments.
- Performed claims reconciliation between contractor and insured.
- Maintained positive customer service relations with homeowners.
Candidate Info
years in workforce
years at this job
Insurance Adjuster/appraiser
Was very proficient in my customer service numbers. Always enjoyed working with and helping people. Worked with collision repair facilities and other insurance companies to effectively negotiate cost of repairs and to keep the loss/cost ratio down.
- Tatmans Collision Repair (Estimator/Customer service manager)
- Completed follow up on all claims submitted.
- Compiled information and submitted assessment reports to Insurance Companies
Candidate Info
years in workforce
years at this job
Architecture - 65% Completed
Complex Insurance Adjuster
- Complete handling of complex losses, including investigate, evaluate, and negotiate property claims in order to reach a fair and equitable settlement.
- Act as a customer advocate by establishing and maintaining a strong personal rapport with customers.
- Organize and prioritize work, have extensive knowledge of all applicable policies, meet deadlines and provide excellent customer service in a high stress environment.
- Successfully handled and closed approximately 2500 insurance claims
Candidate Info
years in workforce
years at this job
Management
Insurance Adjuster
Assist customers after auto accidents or natural disasters by listening to and addressing their concerns, appraising their claimed damages, and ultimately resolving their claim.
- Licensed Motor Vehicle Physical Damage Appraiser in the state of Pennsylvania.
- Work independently and provide exceptional customer service to insured customers and claimants.
- Manage a six county field territory and all claims that arise within this demographic.
- Travel to each claim location to resolve files within a timely fashion and with utmost accuracy.
- Negotiate on a daily basis with auto body repair shops, tow yards, and customers.
- Develop relationships in my local community to represent my employer in a positive manner.
- Utilize various technological components and software programs during daily business.
- Effectively time manage due to the challenge of travel in a large rural territory.
- Assist other adjusters who may have a heavy workload in their respective territory.
Candidate Info
years in workforce
years at this job
Communications
Business Administration
Licensed Insurance Adjuster
Applies knowledge of policies and procedures when determining coverage and concluding claim
- Uses in-depth knowledge of medical and liability issues to handle claims within authority
- Serves as a valuable resource to peers on claims related issues
- Coordinates with outside sources to obtain information to aid in claim resolution
- Assist in training less experienced claim handlers
Candidate Info
years in workforce
years at this job
Computer Networking
Criminal Justice
Certified Insurance Adjuster
- Investigate property insurance claims
- Build estimates in Xactimate using a mobile platform to close claims on site
- Digitally mapped the interior and exterior of insured properties including aerial dimensioning
- Analyzed case facts and claim information to determine accurate and appropriate compensations
Candidate Info
month in workforce
Business Administration
Auto Damage Insurance Adjuster
Inspecting and completing auto damage repair estimates using CCC Information Service Products. Past experience with CCC Pathways and currently using CCC One Estimating.
- Dealing directly with the insured and claimants to complete thorough auto repair estimates of auto damages.
- Working directly with shops to ensure repairs are completed in a timely manner
- Training co-workers who are new to the estimating process to help develop their core estimating skills.
- Inspecting total loss vehicles, valuating, and settling total loss claims.
- Monitoring rental costs during the repair and total loss process.
- Dealing with salvage vehicles to ensure the company receives the highest possible return on the salvage.
- Exceptional customer service and claim handling skills.
- Strong customer service orientation with the ability to negotiate effective solutions with customers.
- Work catastrophes all over the country which keep me away from home for indefinite periods of time.
Candidate Info
years in workforce
years at this job
Business Marketing
Business Marketing
Licensed New York State Insurance Adjuster
Negotiate liability, property damage, and injury settlements with other carriers and customers
- Utilize multi-tasking skills to manage a heavy work load and high
- Exercise strong personal and communication skills through customer
- Emphasis on situational resolution, client orientation, and industry knowledge
Candidate Info
year in workforce
months at this job
GED
Insurance Adjuster
- Approve or deny claim based on packaging guidelines for UPS
- Entered data word for word during an investigation
- Managed multi-line phone lines and voice mails to ensure customer service
- Process account files and multi task while still being available for the next task
- Review photos sent via email (outlook) for packaging, damage to merchandise and damage to the carton
- Setting up claims for payment
- Interact with UPS security, Customer Service, Inspectors, Account Managers, and higher management to resolve issues for the account holders
- Utilize Microsoft Access to send out letters unique to claim
- Keeping track of fraudulent account holders, researching EBay sales
- Accessing Excel to maintain daily work
Candidate Info
years in workforce
years at this job
Finance
Master of Business Administration
Insurance Adjuster
- Research, analyze and interpret policy language and state law as it applies to claims.
- Conduct investigation, damage assessment and claim evaluation to ensure proper payment.
- Evaluate and apply policy coverage for claims per guidelines.
- Work with insured and external business partners regarding the handling or disposition of claims.
- Calculate and negotiate settlement payments accurately and within specified time frame.
- Recognize need for negotiation, and participate in planning strategy within scope of authority.
- Document all information that is relevant to claim and prepare reports as required.
- Update claim system to include documentation of all claim activities.
- Keep current on industry activity and trends and completes required training as necessary.
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