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In Room Dining Server Resume Examples

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In Room Dining Servers work in hotels and complete the following duties: preparing orders, arranging trays, delivering items to guest rooms, maintaining a clean working area, collecting payments, and minimizing wastage and breakage. Successful resume samples for In Room Dining Server highlight the following skills: customer service, strong communication abilities, a professional manner, problem solving, dexterity, good numeracy skills, and knowledge of inventory software. Most resumes in the field make display of a diploma in hotel management.

For more information on what it takes to be a In Room Dining Server, check out our complete In Room Dining Server Job Description.

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1

in Room Dining Server

  • Personalized customer service on order for guest.
  • Taking order on POS system prepare orders, and delivery of products.
  • Managing large groups of people in a busy environment.
  • Interacting with unsatisfied customers in a friendly, positive manner.
  • Trained over 10 team members.
  • Earned Associate of the Month.
Candidate Info
2
years in
workforce
2
years
at this job
2

in Room Dining Server

  • Deliver and serve food and beverage items to guests in a timely, friendly and efficient manner
  • Provide excellent guest service
  • Follow strict company guidelines to ensure Forbes Five Star service
  • Process customer payments
  • Answer inquiries about hotel
Candidate Info
6
years in
workforce
4
years
at this job
3

in Room Dining Server

  • Running food and amenities from IRD kitchen to all guest rooms in a timely manner
  • Polishing all utensils and glassware pertaining to service, cleaning and maintaining IRD equipment (i.e. coffee makers, teapots, coolers, and reach-ins, reporting any equipment malfunction to immediate supervisor
  • Communicating with AYS agents in regards to IRD menu items i.e. vegetarian, gluten friendly, dairy free options
  • Communicating to my fellow team members and AYS agents as to VIP guests, amenities, and personal requests to ensure a pleasant stay with us
  • Greeting all guests in a pleasant non abrasive nature, and assisting with any needs or special requests
  • Constantly striving to elevate all guest experience and staying in tune with JW Marriott culture
Candidate Info
6
years in
workforce
3
years
at this job
HS
High School Diploma
4

in Room Dining Server

  • Answer incoming calls on a multi-line phone and record guest orders/requests.
  • Ring in, prepare, and deliver food orders and amenities up to guest rooms promptly.
  • Confirm orders to ensure all items are present and that the tray setup is flawless.
  • Enter and update amenity data into Go Concierge/Microsoft Excel and file documents into correct physical and digital folders.
  • Pickup and clean trays, prepare silverware, money handle, food spoilage management, maintain a clean work area, and fully stock supplies.
  • Work alongside multiple departments in hotel to provide the best quality service to each and every guest.
Candidate Info
13
years in
workforce
4
years
at this job
5

in Room Dining Server

  • Deliver orders to guests and meeting rooms promptly
  • Process cash and credit card guest payments
  • Double-Check guest orders to ensure accuracy
  • Put together and deliver VIP amenities and gifts.
Candidate Info
12
years in
workforce
6
years
at this job
Human Resources
6

Bellman/in Room Dining Server

  • Greet all guests upon their arrival/departure
  • Load/Unload luggage carts and deliver to guest rooms
  • Explain hotel services to guests while introducing them to their guest room and its amenities
  • Offer assistance in planning activities and local events of interest for guest
  • Deliver packages, envelopes, and/or room amenities such as wine/champagne/flowers
  • Interpret restaurant menu, take prepare and deliver orders to guest rooms
  • Enter all orders into POS systems and do necessary side work as directed
Candidate Info
11
years in
workforce
11
months
at this job
BS
Economics

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