In Room Dining Server Resume Examples

In Room Dining Servers work in hotels and complete the following duties: preparing orders, arranging trays, delivering items to guest rooms, maintaining a clean working area, collecting payments, and minimizing wastage and breakage. Successful resume samples for In Room Dining Server highlight the following skills: customer service, strong communication abilities, a professional manner, problem solving, dexterity, good numeracy skills, and knowledge of inventory software. Most resumes in the field make display of a diploma in hotel management.

For more information on what it takes to be a In Room Dining Server, check out our complete In Room Dining Server Job Description.

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Candidate Info

2

years in workforce

2

years at this job

in Room Dining Server

Personalized customer service on order for guest.
Taking order on POS system prepare orders, and delivery of products.
Managing large groups of people in a busy environment.
Interacting with unsatisfied customers in a friendly, positive manner.
Trained over 10 team members.
Earned Associate of the Month.

Candidate Info

6

years in workforce

4

years at this job

in Room Dining Server

Deliver and serve food and beverage items to guests in a timely, friendly and efficient manner
Provide excellent guest service
Follow strict company guidelines to ensure Forbes Five Star service
Process customer payments
Answer inquiries about hotel

Candidate Info

6

years in workforce

3

years at this job

HS

High School Diploma

in Room Dining Server

Running food and amenities from IRD kitchen to all guest rooms in a timely manner
Polishing all utensils and glassware pertaining to service, cleaning and maintaining IRD equipment (i.e. coffee makers, teapots, coolers, and reach-ins, reporting any equipment malfunction to immediate supervisor
Communicating with AYS agents in regards to IRD menu items i.e. vegetarian, gluten friendly, dairy free options
Communicating to my fellow team members and AYS agents as to VIP guests, amenities, and personal requests to ensure a pleasant stay with us
Greeting all guests in a pleasant non abrasive nature, and assisting with any needs or special requests
Constantly striving to elevate all guest experience and staying in tune with JW Marriott culture

Candidate Info

13

years in workforce

4

years at this job

in Room Dining Server

Answer incoming calls on a multi-line phone and record guest orders/requests.
Ring in, prepare, and deliver food orders and amenities up to guest rooms promptly.
Confirm orders to ensure all items are present and that the tray setup is flawless.
Enter and update amenity data into Go Concierge/Microsoft Excel and file documents into correct physical and digital folders.
Pickup and clean trays, prepare silverware, money handle, food spoilage management, maintain a clean work area, and fully stock supplies.
Work alongside multiple departments in hotel to provide the best quality service to each and every guest.

Candidate Info

12

years in workforce

6

years at this job

Human Resources

in Room Dining Server

Deliver orders to guests and meeting rooms promptly
Process cash and credit card guest payments
Double-Check guest orders to ensure accuracy
Put together and deliver VIP amenities and gifts.

Candidate Info

11

years in workforce

11

months at this job

BS

Economics

Bellman/in Room Dining Server

Greet all guests upon their arrival/departure
Load/Unload luggage carts and deliver to guest rooms
Explain hotel services to guests while introducing them to their guest room and its amenities
Offer assistance in planning activities and local events of interest for guest
Deliver packages, envelopes, and/or room amenities such as wine/champagne/flowers
Interpret restaurant menu, take prepare and deliver orders to guest rooms
Enter all orders into POS systems and do necessary side work as directed

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