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FOH Manager Resume Samples
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Candidate Info
years in workforce
years at this job
FOH Manager / Events Coordinator
Recruited $10,000+ in 6 months via cultivation of relationships with community leaders and members to host and/or co-host special events
- Increased monthly sales by $500+ by personally enacting and recruiting Outside Sales
- Maintained FOH Labor within goal range < 4.5% for 12 months
- Optimized profits by controlling food, beverage & labor costs on a daily basis via profit & loss analysis, payroll and general accounting
- Constant restaurant walk-through to evaluation and ensure service quality and customer satisfaction
- Conducted daily pre-shift as well as quarterly evaluations to ensure organizational efficiency
Candidate Info
years in workforce
year at this job
Associate of Applied Science
Computer Science
Food Safety
FOH Manager
Oversaw all day-to-day operations of an Asian comfort restaurant, 80-seat mixology bar, and a 12-table ping-pong hall, with over $5 Million in gross sales in its first year.
- Directed guest flow through actively participating in shift management.
- Hiring, training, and dismissing of 75 FOH employees.
- Prepared and distributed payroll for 150 employees.
- Participated in menu planning meetings. Collaborated in the development of new menu items; contributing to plate, pricing, menu design changes and entering of new information into Micro's POS system.
Candidate Info
years in workforce
year at this job
Many Clubs / Organizations, Hospitality Club, And Sports Team
Management
FOH Manager
Hiring/Dismissal, Opening/Closing & Scheduling, vendor/preveyor ordering, reconciled day's revenues and expenses reports.
- Established systems for training & steps of service. Created and implemented systems of operations, procedures & standards for the restaurant. Created menus, themes & specials.
- Marketing/promotional advertising for the business, employee/customer incentives, Social media/radio/papers.
- Understanding of proper service techniques, knowledge of mixology and TIPS. Experienced in POS systems, built strong customer relations & expanded clientele.
- Organized events, set-up & catered functions for anyone who inquired.
- Corporate events/weddings/parties, individualized each event with own menu/theme & personalized touch, 25-200+ Guests.
Candidate Info
years in workforce
years at this job
Associate of Arts
Human Services
Foh Manager
Designed and developed all food and drink menus.
- Managed both the front and back of the house.
- Implemented inventory procedures that allowed costs to be cut and monitored internal theft.
- Wrote a 30-page employee manual for all staff members.
- Handled the daily banking and deposits for the company.
- Trained the staff and implemented rules and procedures.
- Participated in sales and marketing procedures in order to increase revenue.
Candidate Info
years in workforce
years at this job
Biology
Foh Manager/general Manager
Managed all aspects of day-to-day operations.
- Hired and trained all FOH employees using a 5 day training program designed to provide excellent product knowledge and to instill an exceptional culture from the start of employment.
- Managed a FOH staff of forty people during peak volume.
- Receiving inventory/entering invoices.
- Daily audit/deposits/revenue tracking.
- Maintained labor and food costs by adjusting schedule and making budgets for liquor costs.
- Promoted, booked, and oversaw large parties to further increase sales.
Candidate Info
year in workforce
year at this job
Assistant General Manager/foh Manager
Began as Assistant General Manager for six months before becoming FOH manager for final seven months.
- First and only manager in company history to meet both management bonus figures for scheduling (27% of monthly revenue) and beverage/food ordering (18%) in the same month.
- Maintained and developed excellent repeat customer base (75% to 80% of total monthly revenues).
- Kept a tight schedule to minimize costs while maximizing effectiveness.
- Directed initiatives with local schools, employee incentive programs, and monthly 'local artist' program which featured the works of local painters and photographers in the cafรฉ.
Candidate Info
years in workforce
year at this job
Hotel And Restaurant Management
FOH Manager
Provided fast, friendly service in a fun, family environment.
- Ensured high food quality according to restaurant standards and provided 100% customer satisfaction.
- Increased total sales by training and motivating servers.
- Coordinated staff schedules, employed and discharged servers, runners, bartenders and hostesses.
- Proficient at predicting and assessing the impact of financial decision alternatives and recommended actions.
- Responsible for beer and liquor cost control.
- Maintained weekly bar inventory and ordering.
- Organized and expedited weekend entertainment schedules.
Candidate Info
years in workforce
months at this job
FOH Manager
Managed all new hire training and orientation
- Maintenance of inventory and orders.
- Educated and mentored all staff on Aloha POS system.
- Managed bar and rotation of 48 drafts for seasonal selections.
- Inventoried and ordered all beer and alcohol, as well created new drinks for bar menu.
Candidate Info
years in workforce
years at this job
FOH Manager
Collaborated with servers to ensure the delivery of efficient, high-quality service.
- Enhanced company reputation by creating a customer service oriented staff.
- Resolved guest complaints.
- Created repeat business by developing long-term relationships with regular customers.
- Supervised and coordinated dining room activities and employee schedules.
- Handled guest complaints, maintaining a positive dining experience for all restaurant patrons.
- Reviewed weekly inventory charts and recorded facility needs
- Consistently stayed under monthly controllable expense budget.
- Lone star steak house
Candidate Info
years in workforce
years at this job
Business And Communications
Bar and Beverage Manager / FOH Manager
Promote beverage sales and a high level of autonomy in directing bar operations
- Implemented successful marketing plans and directed inside sales operations
- Formalized menus and executed contracts with vendors and distributers
- Distributed restaurant marketing to area businesses and potential clientele for hosted events
- Demonstrated experience in securing business relations with clients/guests and develop strategies to ensure customer satisfaction and client loyalty
- Train and develop staff with current product knowledge, through monthly wine classes, and ensure consistency of service expectations
- Organized monthly wine pairings- increased attendance of event by 316% since becoming bar manager.
- Increased bar sales from 11% of total restaurant revenue, to its current 17% of total revenue.
- Consistently met bar cost goals
Candidate Info
years in workforce
years at this job
Hotel And Restaurant Management
MARKETING MANAGER, FOH MANAGER, BARTENDER
Social media marketing; planned events, created weekly campaign newsletter and SMS web text
- Wrote full staff employee schedule bi-weekly
- Managed and delegated tasks to service staff
- Closed and locked up at the end of the night following appropriate procedures
- Complied and balanced over $5000 of cash and receipts
Candidate Info
years in workforce
years at this job
FOH Manager
General management duties including, creation of employee scheduling, expediting food quickly and accurately, handling customer concerns, responsible for cash drawers and nightly deposit.
- Re-constructed and developed a new training program for new hires in efficient and effective service.
- Developed a new in house catering menu with price points and profit margins.
- Composed a new and improved up to date employee manual.
- Developed a food, beer and wine pairing guide for the staff to promote knowledge and service.
Candidate Info
years in workforce
years at this job
Human Services
Training For Food And Safety
Kitchen Manager/foh Manager/gm
- Responsible for daily operation of all BOH functions of assigned restaurant
- Managed and marked P&L for effective end of month target
- Led all kitchen and FOH employees as well as ensuring that food preparations and presentations met restaurant guidelines
- Hired and helped trained all new employees on restaurant standards
- Enforced safety and sanitary practices, maintenance complied with kitchen area
- Managed staffing levels and shift assignments
Candidate Info
years in workforce
year at this job
Business Management
FOH Manager/bartender
Oversee day-to-day restaurant operations, Analyze P&L's to pinpoint opportunities for increased profitability. Aid in bar inventory and ordering, processing credit card bills, logging sales every night, and money drops.
- Handle scheduling and hiring of FOH staff.
- Solely responsible for FOH training and ensuring that all new staff are fully qualified to work at
- Expedite service bar to ensure drink tickets do not exceed 5 minutes.
- Assist in menu engineering for private events and special functions.
- Learned management techniques from owner/operator, as well as how to purchase inventory and open/close a restaurant.
- Schooners is a high volume bar with alcohol to food sales ratio of 65-45.
Candidate Info
years in workforce
months at this job
Marketing
FOH Manager
- Manage and directed daily operations of the front of house
- Trained and motivated team members to meet or exceed goals to contribute store success
- Manage inventory to accommodate restaurant necessities
- Facilitate and delegate duties to all team members in front of house
- Assist managers in coordinating orders for large parties and events
Candidate Info
years in workforce
years at this job
Kitchen Manager/foh Manager
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Optimized profits by controlling food and labor costs on a daily basis.
- Responsible for all product ordering and inventory.
- Latest health inspection score was 99.
- FOH responsibilities included supervision of all staff.
- Ensured proper cleanliness was maintained in all areas of the back of house and front of house.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- ServSafe Certification - May 2012 Health Inspections - Latest 99
Candidate Info
years in workforce
years at this job
English Literature & Media Studies
FOH Manager at Tapas-style Dual-chef Restaurant
- Executed liquor order, employee payroll, scheduling, training, and new-hire protocol
- Drafted and maintained food and beverage menus
- Planned and coordinated private parties, public events, and charity functions
- Engaged in premium customer service
Candidate Info
years in workforce
year at this job
Finance
FOH Manager
Increased sales with new Marketing Strategies
- Ensure customer satisfaction and promoting customer retention
- Monitored expenses of liquor, beer and food costs
- Maintained positive incremental revenue
Candidate Info
years in workforce
year at this job
FOH Manager
Directed staff and lead shifts on the floor (up to 150 covers/300 on holidays)
- Held pre shift meetings on a daily basis
- Oversaw execution of private dining events/worked with event coordinators
- Ordered and inventoried restaurant items
- Led wine training classes with staff
- Composed social media postings and advertisements for daily posts
- Checked out kitchen porters/closed restaurant
Candidate Info
years in workforce
years at this job
Business Management
Business Management
FOH Manager/bar Supervisor
Liquor, beer, wine ordering, Paper/Dry goods, inventory, staffing, daily operations.
- Responsible for catering ordering, set up and staffing.
- Managed a staff of 26 FOH employees per shift
- Management of High volume fast paced restaurant located on Gulf of Mexico.
- Cater private parties for the restaurant that included guest counts ranging from 200 - 1500 people
- Annual sales of 9.45 million, monthly sales of 1.1 million - 1.33 million
Candidate Info
years in workforce
years at this job
Associate of Arts
Foh Manager and Server
Track and input hourly labor and ensure the restaurant maintains a low labor percentage
- Collected cash and credit banks from several departments of the store
- Successfully close restaurant including kiosks and inputting and analyzing daily sales
- Promoted from busser to server and FOH Manager
Candidate Info
years in workforce
months at this job
High School Diploma
Server/bartender/foh Manager
- Performed opening & closing duties of the restaurant before and after service, to ensure the establishment was prepared to function at top standards.
- Worked directly with customers as a server, and manager, to provide them with the best possible customer service experience while they dined in the restaurant.
- Assigned employees tasks during work shifts and over saw that they were completed on time and to standard
Candidate Info
years in workforce
years at this job
Business Management
FOH Manager
- Responsibilities including - hiring, training, evaluation and employee growth.
- Helped increase store sales by more than 60K the last two quarters.
- Worked with vendors on payment and product.
- Improved guests count, store sales, and deliveries.
Candidate Info
years in workforce
years at this job
Business
Business
Any Environment
FOH Manager
Manage complete operations at an extreme high-volume (16 MM / year)
- Ability to execute high-volume with perfection, steady professionalism and exquisite
- Manage 75-80 employees per shift while maintaining customer satisfaction
- Directly involved in the hiring process from start to finish
- Schedule daily shift logistics for two (2) departments that run simultaneously
- Heavy cash handling of several terminals multiple times a day
- Proficient in POSitouch, Microsoft Suite and Navigator Back office
Candidate Info
years in workforce
year at this job
Applied Sciences
FOH Manager
- Responsible for all FOH employee schedules
- Responsible for taking care of customers, leading and running night shifts, closing cash register and daily sales, closed restaurant ( key holder)
- Created daily specials and specials for events
- Coordinated private parties and events
- Helped with BOH (hiring, lowering costs, quality and portion control, banquet pricing & setup)
Candidate Info
years in workforce
years at this job
Biology
FOH Manager
[company name] is a family owned and operated restaurant in rural Southern Oklahoma. Specializing in American cuisine, [company name] serves high quality fare at reasonable prices through both traditional dine-in and special event catering.
- Provide service to approximately 200 customers
- Supervise and train employees
- Maintain quality control with food service
- Perform open and closing duties; including cash management and daily bank deposits
- Assist in restaurant inventory
Candidate Info
years in workforce
years at this job
Fine Dining Server Moved to Bar Coordinator and FOH Manager
- Managed 65+ FOH employees within the high volume restaurant accommodating almost 400 guests.
- Extensive passion and knowledge of Spirit, Beer and Wine production and styles, provided bar training for all new staff.
- Opening and closing duties of the restaurant as a FOH manager.
- A professional at suggestive selling and culinary pairings.
- Controlled labor, food and beverage cost as well as beverage inventory and orders.
- Building positive and professional relationships with guests, management and employees.
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