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Candidate Info
years in workforce
years at this job
Psychology
Implementation Specialist
Technical lead for a 16 member team who engaged in post-sales projects to implement commercial loan origination software
- Participated in onsite meetings with clientele throughout the project cycle and into support
- Conducted end user training, database administration, and web server configuration as the software back end subject matter expert
- Configured and reengineered software to fit the needs and wants of the customer
- Analyzed, updated, and improved internal/external knowledge base guides and technical
Candidate Info
years in workforce
years at this job
Computer Science
Computer Science
Implementation Specialist
Designed Business Intelligence reports for front end user and back office purposes, according to client specifications using Active Reports and C#.
- Executed data base scripts in support of client systems using Microsoft SQL Server, T-SQL.
- Designed and implemented new functionality within data intensive applications.
- Performed data import and data transformation activities.
- Solved recurring issues, documenting and promoting best current practices
- Implemented features, providing technical expertise and training, and facilitating knowledge transfer to new clients.
- Liaison between Developers, Business Analysts and clients, resolving business and technical challenges for successful transition to client led systems.
Candidate Info
years in workforce
years at this job
Economics / Political Science
Implementation Specialist
Assisted client with their plan design on product fundamental and interpretation of plan features
- Managed conversion projects of multiple 401(k) plans within specified time parameters
- Coordinated the receipt of and review of conversion assets and participant records to ensure accuracy
- Ensured successful implementation of plans through coordination with external sources and internal department personnel
- Monitored and limited financial liablities caused by market value adjustments
- Clarified IRS and DOL regulation to clients and financial consultants
- Explained impact of ADP/ACP non-discrimination, top-heavy, 415, 402(g) testing
- Educated employers as to their fiduciary responsibilities
- Trained new employess on department procedures and software systems
Candidate Info
years in workforce
years at this job
Mis
Implementation Specialist
Lead of one of the teams accountable for implementing a home grown system developed to better control airline catering functions.
- Develop standards that will be used in the 36 kitchens in which the system will be implemented.
- Successful Implementation of the system in the assigned kitchens.
- Assist kitchen's management in obtaining operational and financial benefits through the use of the system.
- Support users and super users during the implementation phase and post implementation.
- Develop customized procedures on system use by role.
- Designed a web base tool to support new employees during system training.
Candidate Info
years in workforce
year at this job
Computer Programming
Mcitp: Windows Server 2008
Computer Programming
IT Implementation Specialist
Responsible for equipping individual ministry sites with IT hardware, configuration, desktop support and training.
- Consulted with ministry site principals to setup locations from start to finish and never exceeded budget.
- Taught computer literacy and internet security classes at various locations to groups coordinated by the ministry.
- Completed office setup and provides support for eleven individual ministry sites across the east coast.
Candidate Info
years in workforce
months at this job
German
Healthcare Information Technology (hit)
Implementation Specialist
Managed multiple ongoing client implementations balancing priorities as needed.
- Configuration and QA testing of secure, web-based solutions.
- Executed pre-deployment virtual training and database preparation.
- Developed and delivered training agenda for EA (early adopter) client project.
- Conducted multi-day onsite training and support for implementation.
Candidate Info
years in workforce
months at this job
Media Arts And Society
Software Implementation Specialist
Review and evaluate multiple software systems to better manage financial operations.
- Oversee accurate, timely, and successful achievement of milestones through implantation cycle.
- Instruct and advise employees on software protocol.
- Implemented new financial systems that streamlined the accounting process and increased productivity.
Candidate Info
years in workforce
year at this job
High School Diploma
Information Technology Mgmt
Project Management
Implementation Specialist
- Provided online demonstrations, training, and support for new and existing customers on our online ordering platform
- Implemented and maintained ecommerce environments for Health Systems exceeding 500k yearly revenue
- Completed special ad-hoc reporting upon request
- Performed demonstrations, installed, and implemented inventory systems based upon client needs
Candidate Info
years in workforce
year at this job
Implementation Specialist
Proficiently manage technical projects for a portfolio of clients in high education through the implementation of software such as SQL, XML Coding, and SharePoint.
- Created Process flows utilizing Waterfall Project Methodology for outlines to complete projects in a timely and efficient manner.
- Documented known issues and prepared solutions to Project Manager for more efficient work flow
- Design and effectively lead implementation strategy based on institutional structure and departmental needs.
- Preparing effective interface test plans, conducting testing of system, and maintaining records of all clinical tests performed on client applications.
- Collaborating by communicating successfully with various teams to validate all software processes and performing upgrades to software applications.
- Troubleshooting with SQL, and XML coding for problem solving application.
Candidate Info
years in workforce
years at this job
Computer Science Technology
Implementation Specialist
- Developed SQL Server Integration Services packages for client data migration from Client's data source to new SQL server account.
- Designed and implemented third party payroll/ benefit feeds using SQL Stored Procedures, Stored SSIS packages and scheduled through the Tidal Software Enterprise Scheduler.
- Applied custom modifications to existing application by modifying and creating JavaScripts, XSLT, and Visual Basic business rules.
- Created custom reports through Crystal Reports and SQL report Manager.
- Researched programming and data integrity issues through customer service assigned cases.
Candidate Info
years in workforce
years at this job
High School Diploma
Implementation Specialist II
Responsible for funding management of Federal Government customer for wireless phone service
- Composed quotes on both proactive and reactive basis
- Reviewed funding documents for accuracy before storing online
- Maintained database in Sharepoint
Candidate Info
years in workforce
year at this job
Business Management
Implementation Specialist (is)
Promoted client retention by providing customer support, timely and accurate payroll processing and account
reconciliation
- Worked within team environment to ensure quarterly and annual filing deadlines were met
- Processed adjustments for client/CPA accounts.
- Researched and reconciled complex errors within ADP payroll and tax systems
- Provided support to new associates needing assistance in understanding ADP processes, protocols and procedures
Candidate Info
years in workforce
years at this job
Network Systems Administration
Network And Communications Management
Senior Implementation Specialist
- Served as Lead Implementation Representative to Implementation team by resolving complex issues, including all areas pertaining to Service Center operations.
- Managed the implementation process for the firm, and their clients, for the lifecycle of the relationship.
- Performed thorough analysis and set client expectations for full conversion of wholesaler and/or CPA’s client base.
- Ensured accurate and complete set up including balanced reconciliation of prior Full Level Tax or FLT data.
- Trained payroll coordinators of CPA/payroll firms on proprietary application including in depth coverage of the online Support site.
- Collaborated with technical support and/or other internal departments to ensure total client satisfaction to increase revenue margins.
Candidate Info
years in workforce
years at this job
Multidisciplinary Studies
Implementation Specialist
Oversees accurate, timely and successful installation and conversion of ADP product solutions through the entire implementations cycle.
- Provides technical assistance and client support in the beginning stages of payroll processes.
- Liaises with other ADP departments for sales opportunities or problem solutions.
- Provide training to first time users of ADP payroll products.
- Ensures products are configured and/or adapted to meet each client's needs.
Candidate Info
years in workforce
years at this job
Accounting
Accounting
Implementation Specialist
Convert clients from their existing payroll system to the ADP RUN web-based application.
- Work with clients to ensure accuracy of payrolls.
- Implement an average of 15 new clients weekly and process additional payrolls for established client base
- Follow up on emails and calls from established and new clients regarding payroll, tax, and invoice issues
- Responsible for the overall implementation of the product and satisfaction of the client.
- Provide ongoing support to Sales and Management
- Participate in various committees promoting team building
Candidate Info
years in workforce
years at this job
Implementation Specialist
Guide medical personnel (physicians, billers, coders) through the implementation period
- Assist medical personnel with enrollment agreements for payers
- Train medical personnel on the claims management product
- Support medical personnel on the product for the 30-45 day implementation period
- Troubleshoot any issues with medical claims when uploaded into the claims management system
- Assist with medical personnel with EDI of their insurance claims