Senior Implementation Coordinator
Supported the Implementation Specialist and provided one point of contact between the Specialist and Coordinators, improving communication. Successfully managed the incoming work log, ensuring all requests were completed in a timely manner and that work was being distributed to the team efficiently. Participated in Division and IS Implementation progress conference calls and planning and strategy meetings. Helped with the User Acceptance Testing Services for new features and functionality and to provide input to IS Design and Development Team on software enhancements.
- Successfully developed the Onboard Training Curriculum and created all the training exercises for all the Implementation Coordinators.
- Created trade-specific guidelines for entering BOMs from Division DMTs, significantly increasing the quality of data being entered.
- Provided support on how to use an enterprise Purchasing System and best practices in data setup, resulting in house cost reduction and commonized plan analysis.