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Director Of Operation Resume Samples
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Candidate Info
13
years in workforce
4
years at this job
BS
Operations & Safety Management
MS
Supply Chain Management
Director of Operations (promotion)
- Managed $15 million annual P&L
- Directed and developed a staff of 6 managers, 20 supervisors and 400 associates to achieve the organization's vision, KPIs and cost savings
- Accountable for all processing, inventory and outbound operations inside a 400k sq. ft. e-commerce fulfillment center servicing 8 brands
- Developed, implemented, and tracked operational KPIs with time studies to promote efficiency, accuracy, and lower costs
- Analyzed, planned and forecasted monthly and yearly budgets
- Reduced inbound costs (CPUs) by 65% resulting in cost savings of $360k over two years by regulating labor and operating expenses
- Decreased order cycle time by 12 hours while experiencing 300% growth in volumes
- Reorganized shift and staffing models to successfully decrease associate turnover by 35%
- Improved inventory location accuracy from 68% to 98% through system enhancements, inbound and picking audits
- Met SLAs while experiencing triple digit growth year over year by implementing a velocity based product storage with fast moving forward pick areas and the introduction of automation to a segment of the business
Candidate Info
10
years in workforce
8
years at this job
Business, Accounting
Director of Operations
- Responsible for all operations of the property.
- Increased room revenue during the first year by $1,000,000.00
- Developed, managed, and maintained $4,000,000.00 operational budget.
- Developed and implemented Sales and Marketing campaigns that included radio, print, television, travel agents, resellers, and tour operators.
- Maintained professional industry relationships through membership in community and industry clubs and community groups.
- Ensured compliance with all state and federal gaming regulations as pertained to hotel operations.
- Designated resolution person for in-house disputes, complaints, incidents and other conflict issues.
- Supervised event planning and executions, with food and beverage, hotel, sales and marketing, and casino.
- Served as owner's representative when ownership was not available.
Candidate Info
7
years in workforce
1
year at this job
AA
Marketing
BBA
International Business
Director of Operation/ VP Sales
- Negotiated sales terms with multinational oil & gas corporations, oil field equipments suppliers and contractors
- Created operation workflow covering importing, warehouse controlling, negotiation, and sales closing procedures
- Managed corporate accounts, planned budget, controlled inventory, and oversaw sales closing
- Conducted interpretation and facilitated business meetings; maintained existing and created new customer base
- Familiarized with the oil and gas industry as well as product terminologies
- Obtained sales permit, custom bond; created quotation and invoice templates; establish initial customer base
Candidate Info
7
years in workforce
3
years at this job
MA
Master of Arts
Real Estate
Early Childhood Education
Director of Operations
- Asset management of more than 2,000 units of housing throughout the City of New Haven, CT.
- Developed management strategies for more than $100 million of assets.
- Prepared an annual operating budget of $42 million.
- Directed fleet management and warehouse operations.
Candidate Info
6
years in workforce
1
year at this job
HS
High School Diploma
Director of Operations/executive Chef
- Increased GEI scores from a 6.85 to a current 8.78
- Maintained OSAT scores above brand average in 2015
- Started classrooms open to all associates to increase brand knowledge and on job skills
- Wrote and implemented all new menus in the restaurant; food, cocktails, beer, wine, and in room dinning
- Retrained all front desk staff in Starwood systems (Lightspeed, Galaxy, Valhala) to increase job proficiency
- Started quarterly associate events acknowledging team accomplishments and hotel successes and sharing upcoming hotel events
- Successfully collected $300,000 in past due accounts receivable funds for the hotel
- Participated in community charitable events by cooking and providing meals for homeless and underprivileged families at local churches and shelters
- Implemented new standards in housekeeping to maintain lower labor costs while increasing cleanliness scores
- Put new housekeeping check lists in place for all house attendants which resulted in the hotel cleanliness scores to go from a 68% to a 100% for the past 5 months
Candidate Info
27
years in workforce
10
months at this job
HS
Major Auto Mechanics
Business Administration
Director of Operation
Responsible for US E-Commerce B2C operation, including .com direct sales, customer service, and daily shipping plan.
- Worked with global developers to implement EAN Barcode system to effectively, an accurately upload company's first physical inventory.
- Set up physical Distribution Center to include narrow aisle racking layout, narrow aisle equipment purchase, location metrics. Set-up, shipping/receiving, and UPC scan/packing flow design.
- By setting up useful KPI's We maintained a 2-day turnaround from order approval date to shipping date, reduced pulling errors from 0.8% to 0.3 %.
- Worked directly with Sales and Marketing teams to manage B2B operation, routing guides, pick/pack/scan operations, and EDI processes.
- Set up company freight agreements including FedEx, UPS, DHL, USPS supporting primary, and Retailer Routing Guides.
- Responsible for Supply chain planning and procurement of US side inventory replenishment.
- Responsible for Import/Export, and domestic Logistics department.
- Directly responsible for hiring, developing, and managing performance of all operations employees.
- Worked with HR to develop employee handbook, and company safety programs, including MSDS documentation.
Candidate Info
4
years in workforce
6
months at this job
AS
Applied Science
BBA
Baruch
Bookkeeper and Assistant of Director of Operation
- Recorded the company’s book utilizing QuickBooks Intuit
- Provided monthly reports and bank reconciliations for CPA
- Processed A/R, A/P and invoices
- Assisted with H/R and Payroll request
Candidate Info
23
years in workforce
4
years at this job
BS
Long Term Assisted-living Setting
Pharmacy Director of Operation/ Clinical Director
In-House Pharmacy Director/Pharmacist in charge.
- Responsible for Therapeutic interchange policies and procedures.
- Perform monthly consults and reports to 6 area nursing homes mostly consisting of Psych, Geriatrics and acute care residents.
- Responsible for complete LTC Pharmacy set-up.
- Input and verify orders for residents along with Medical records.
- Perform dinner lectures for Nursing staff.
- Check resident profiles for drug interactions, appropriate care, allergies.
- Write Pharmacy policy and procedures in compliance with LTC Pharmacy inspections.
Candidate Info
18
years in workforce
2
years at this job
BA
Science
Certification
Director of Operation
- Managed day to day operation of all aspect of pharmacy according to federal and state law
- Direct contact with physicians and nurse to discuss patients medication and prognosis
- Nursing home consultant
- Prepared IV antibiotics according 797 guidelines
- Antibiotics and Warfarin dosing
- Complex compounding
- Developed and maintained workflow to insure the safety and the delivery of medications
- Documents tracking and filing
- Inventory control
- Reduced expenses and increased profit.
Candidate Info
33
years in workforce
4
years at this job
Director of Operations
- In December 2007 I applied for and received the position of Director of Operations of the [company name] at a newly acquired Sodexo account at Brandywine Hospital in Coatesville PA being responsible for the complete operations of the department of 26 employees' at that time.
- My responsibilities were the same as they were at St. Joseph's Medical Center with the addition of more financial responsibilities and complete responsibility for the 24 hour operation of the department.
- My accomplishments at Brandywine was successful JCAHO and State Inspections that we had, and the successful opening of an additional 64 Bed Mental Health Building attached to the Hospital, including all of the opening inspections, additional employees, and the purchasing of the new equipment for the building. This increased my FTE's to 32
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