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Candidate Info
years in workforce
years at this job
Organizational Management
Business Assistant
Responsible for meeting and exceeding office goals on a consistent basis while managing office flow and customer relationships
- Creating a sense of urgency while educating patients about their insurance and oral health through positive and effective communication
- Supporting and pursuing expectations provided by the doctor
- Guided sales efforts to increase same store sales by 29.22% between 2012 and current by overcoming patient financial obstacles
- Managing patient health records, accounts receivable and financial records
- Created and implemented marketing strategies to improve patient care and same store sales
Candidate Info
year in workforce
year at this job
International Economics And Trade
Master of Arts
Business Assistant
- Participated in candidate selection process including phone interview and onsite interview
- Implemented pre-job training for new staff in Shanghai office
- Administered employment and resignation procedures
- Managed insurance, payroll and housing funds for five personnel in the Shanghai office
- Oversaw exporting of goods including managing client contracts, confirmation of production and inspection of goods, and distribution of shipping documents
Candidate Info
years in workforce
year at this job
Criminal Justice And Psychology
Business Assistant
Increased revenue through treatment plan presentations.
- Managed productivity through efficient scheduling of patients.
- Improved patient satisfaction through conflict resolution and personal contact.
- Consulted with insurance companies to verify patient benefits.
Candidate Info
years in workforce
years at this job
Ancient Near Eastern Studies
Master of Arts
Business Assistant
In charge of entering all subscription payments into company database daily
- Responsible for creating HTML versions of the printed 4-6 page newsletters the company printed monthly for the company website and subscribers
- Trained several other employees in circulation procedures
- Performed basic receptionist work, including answering and making phone calls and responding to emails
Candidate Info
years in workforce
year at this job
Economics And Finance
Business Assistant
Worked directly with the Director and the Student Services Coordinator of the MBA Program.
- Provided customer service as needed to new and current students.
- Administered, maintained the MBA database
- Monitored, administered, checked the completeness of MBA prospective students applications.
- Improved procedures for a more efficiency work
- Managed and maintained inventory of office supplies.
- Prepared welcome packages for new MBA students
- Monitored the MBA main email address.
- Organized Information sessions and luncheons.
- Filing, copying, scanning documents.
Candidate Info
years in workforce
years at this job
Associate of Science
Finance Business Assistant
Prepared weekly reports of contributions and submitted quarterly income/expense reports
- Monitored and completed annual budgets for review and adoption by Trustee Board
- Responsible for weekly payroll, bank reconciliations, and work closely with Accountant
- Entered and submitted all invoices for payment, cut checks, and sent mailings to vendors
Candidate Info
years in workforce
years at this job
Double Major
Tailoring and Business Assistant
- Managed customer orders in an organized fashion
- Performed physical labor and engaged in rapidly changing tasks
- Took customer's measurements and handled customer service requests
Candidate Info
year in workforce
months at this job
Marketing
Teaching
Business Assistant
Translated important company documents from Chinese to English for display in the Exhibition
- Handled all business cases in written English as well as oral English
- Chosen to give English training for Chinese colleagues by teaching them study strategies
- Performed interpersonal and communication skills while interacting with customers
Candidate Info
years in workforce
years at this job
Theater
Office Services/new Business Assistant
- Managed office space and maintained equipment
- Managed and grew vendor and client relationships
- Ordered and managed supplies for both the Boston and Austin offices
- Responsible for shipping and receiving
- Trained all levels of staff and developed manuals on the use of office equipment and tools
- Produced outreach materials and online content to grow business
- Ownership of SharePoint administration
- Researched new business targets and provided targeted research analysis for marketing, PR Teams and clients
- Provided administrative and technical support for a staff of 50+
- Managed library and publications as well as online information resources
Top Business Assistant
Resume Templates
Business Assistant Duties and Responsibilities
Though what a Business Assistant gets called upon to do can vary greatly by industry, some duties tend to be common to most. From our analysis of job postings, a few of the core responsibilities for Business Assistants include the following:
Facilitate Office Operation Whether the printer requires more paper or a customer needs to be shown to the correct office, Business Assistants take the lead on doing what is necessary to keep operations running. Administrative tasks run the gamut - typing, writing reports, ordering supplies, sending and sorting mail, filing and responding to emails.
Schedule and Coordinate Office Events Business Assistants frequently arrange the time and place of internal and external meetings. They ensure all parties know the details by sending out agendas and other pertinent material. For special events, they may keep track of RSVPs and deal with outside vendors to ensure everything goes according to plan.
Provide Customer Service Answering phones and greeting visitors may be part of a Business Assistant's daily duties. Some act as back-up when a receptionist or secretary is away from the desk.
Perform Business/HR Tasks At some places, Business Assistants handle accounts payable, accounts receivable, payroll, insurance and new-hire paperwork.
Business Assistant Skills
Business Assistants are flexible team players willing to do whatever is necessary to keep office operations flowing smoothly. They are excellent multitaskers capable of both following the directions of administrators and noticing for themselves what needs to be done. Employers also look for these skills when hiring for Business Assistant positions:- Communicating effectively with others both inside and outside of the company
- Paying attention to detail so that errors do not occur
- Representing the company positively through appropriate dress, manners and actions
- Exhibiting a calm demeanor to keep office stress levels under control
- Displaying a track record of dependability
Business Assistant Education and Training
Business Assistants have graduated from high school and typically hold a college degree. If they work in a specialized industry, such as law or medicine, a background in the field may be required.
Business Assistant Resources
While we've provided much information on becoming a Business Assistant, plenty more exists. The following books and organizations are great resources for learning more about this occupation:
The CEO's Secret Weapon: How Great Leaders and Their Assistants Maximize Productivity and Effectiveness by Jan Jones - Hailed by reviewers as worthwhile reading for both executives and their assistants, this book examines their unique relationship and offers practical, helpful tips on raising the bar to reach new heights together. As one assistant aptly put it, "While the book was intended for executives, essentially it is the assistant that trains the executive on how to use them wisely. I am always looking for ways to increase my effectiveness as well as my CEO's. Jan's book gave me the blueprint to follow to do just that."
Jewel in the Leader's Crown: Powerful Strategies to Shine as an Executive Assistant and Beyond by Ruth Mead - Anyone who doesn't realize just how important assistants are to an office needs to read this book. A champion for everyone taking on such a career, Mead herself worked alongside senior leaders at places such as PepsiCo and BMO Financial Group. Assistants praise her for not only boosting their organizational skills and efficiency, but also for raising their confidence and spirits.
Perfect Phrases for Office Professionals: Hundreds of Ready-to-Use Phrases for Getting Respect, Recognition and Results in Today's Workplace by Meryl Runion - Effective communication skills are a must for any Business Assistant. This quick-reference guide helps Business Assistants build relationships, handle complaints, get their point across and achieve results.
American Society of Administrative Professionals - This organization with more than 60,000 members focuses much of its efforts on continuing education. Business Assistants looking to improve their skills and advance their career might want to check out the ASAP's webinars, articles and career center.
International Association of Administrative Professionals - According to its website, IAAP "strives to ensure individuals working in office and administrative professions have the opportunity to connect, learn, lead and excel." To this end, the group provides a variety of training opportunities, networking possibilities and industry events. Check out how it promotes four core values necessary to succeed as a Business Assistant or other office professional: integrity, transparency, excellence and collaboration.
