Associate Business Analyst
Supported the formation of a system called Tracker that was used in the Credit Review group to manage all internal requests (IRs) from all the departments effectively, to reduce redundancy, promoted accountability, efficiency, time and cost savings.
- Assisted in system change process from requirements through implementation, provided user and operational support of application to business users.
- Supported business and operations participation & cooperation during system deployment project and provide support post implementation for users.
- Reviewed and updated project processes to adhere to Corporate and Customer requirement.
- Facilitated meetings with client and internal team.
- Generated and maintained requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
- Collaborated with business users and Information Systems group to implement and test applications.