Solution Manager Resume Samples

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Solution Managers are accountable for the outcome of solution management projects and perform duties such as: developing project plans, reporting to management, assigning tasks, managing team members, allocating resources, networking with clients, and monitoring team performance. Typical resume samples for Solution Managers mention qualifications like leadership, solution management expertise, attention to details, teamwork, and analytical thinking. Based on our collection of example resumes, Solution Managers come from various educational backgrounds and hold a college degree in a field like business management.

1

Solution Manager

Built and managed a strategically advantaged global in-house agency creative resource within Marketing Services Operations based in India to provide executional design services with strong brand consistency for Shopper Marketing, Packaging, and Digital marketing needs in North America and 8 other international regions.

  • Brand strategy leadership in packaging and integrated marketing design working at a global level on flagship brands.
  • Delivered design cost savings of over $1 million annually through strategic development and scaling of global in-house creative resources, meeting Agile Marketing needs for US and key international markets.
  • Led development of new product visualization capabilities, reducing costs by 60% and delivery time improved by 66%. Provided on-demand digital marketing resources for brand websites and eCommerce.
  • Identified new enterprise solutions through evaluating emerging digital asset management (DAM) technologies, to drive high compliance with Agency generated assets and deliver over $5 million in repurposed savings.
  • Brand Builder Award - for project leadership on Digital Assets Management implementation
  • Subject Matter Expert Award - for functional leadership of Marketing Services Operations, India
Candidate Info
19
years in
workforce
3
years
at this job
BA
Architecture And Industrial Design
MA
Industrial Design
MBA
Design Management
2

Enterprise Business Solution Manager

Experience selling complex mobility, applications, MDM, MAM, Cloud, VPN, DSL, SAP/Oracle Wifi managed hosting, X-aaS, colo/dedicated web-hosting, security solutions and other related products and service

  • Completed 2012 sales year at 208% TBR to plan closing $69.1million
  • Achieved growth across all product lines on assigned accounts and increased customer annual spend with AT&T by 21 +% in 2012 received all 10's and 9's in CEE reviews
  • Developed relationships with all decisions makers in assigned accounts
  • Awards: Diamond Club 2011, PCG Top Performer Award 2012
Candidate Info
19
years in
workforce
6
years
at this job
BS
Business Management
3

Solution Manager - Manager

Managed performance of a diverse team responsible for the execution and delivery of global technology solutions. Assured team's delivery quality and compliance with IT architecture, design, data governance and control standards, while meeting customer requirements and expectations.

  • Supported an IT portfolio exceeding 100 applications and $8M annual budget.
  • Delivered over 40 IT projects, exceeding 100 cumulative releases in a year.
  • Lead simplification efforts resulting in a 15% reduction in the portfolio, $2M in cost reduction.
Candidate Info
7
years in
workforce
2
years
at this job
BS
Mathematics And Computer Science
4

SENIOR SOLUTION MANAGER | PRODUCT MANAGER

Led enterprise initiative to automate the global pricing exception / discount management processes for Microsoft's Volume Licensing business

  • Reduced revenue leakage due to price discounting by $30M/year thru global adoption of new processes & tools
  • Re-engineered business processes for price discount management using Six Sigma DMAIC methodology
  • Authored business requirements (BRD) based on reviews with global community of business stakeholders
  • Developed IT delivery roadmaps that outlined long term strategy and alignment with business goals
  • Delivered robust price exception management solution built on SAP and Microsoft technologies
  • Led cross functional team through software delivery process and provided oversight to ensure business requirements were implemented correctly
  • Conducted user acceptance testing (UAT) of new systems
Candidate Info
11
years in
workforce
1
year
at this job
BS
Physics
5

Principal Program Manager | Solution Manager

Data-focused technical program manager. Technical owner of a BI system supporting Windows and Office product launches and end-to-end solution owner of a data mastering program for [company name]'s Enterprise Services business.

  • Led a BI engineering team to deliver multiple critical-path capabilities in support of Windows 8 launch. Oversaw 3 program managers and their development, test, and operations teams
  • Organized, planned and delivered [company name]'s first business-critical online service to be hosted on [company name] Azure
  • Recruited by leadership team to turn around a troubled portfolio of data acquisition/integration/analytics projects for Windows 8. Refocused and organized the project teams to deliver four major releases to production within six months
  • Created a decision framework and multi-year roadmap for data management investments supporting the $5B Enterprise Services business
  • Managed annual budgets of $2M-$4M for multiple high-visibility programs. Delivered program commitments on time and under budget, with demonstrated positive ROI
Candidate Info
17
years in
workforce
3
years
at this job
BA
Philosophy
MS
Computer Science
MBA
Master of Business Administration
6

Senior Solution Manager

Member of 5 to 7-person team providing technical solutions for partners, working across internal lines of businesses selling products and services via Volume Licensing; developed new internal processes, processed payments and designed interfaces; modified web services and pricelist reports; supported [company name] Information Technology (MSIT), [company name] Product Groups and Pricing Operations and Policy groups; reported to the Director of Solution Management.

  • Managed $2.5 M Dynamic Payments Program; collaborated with engineering groups across four divisions within MSIT and two from the greater [company name] Corporation.
  • Collected and refined requirements for programming changes; wrote requirements' documentation.
  • Designed UAT test cases to ensure code addressed functionality described in requirements.
  • Managed test case creation and execution; ensured documentation was completed and triaged bugs.
  • Led meetings with core team members, stakeholders, senior managers, engineering and testers.
  • Developed future features sets and designed use cases.
  • Delivered a customized Excel front end leveraging custom SAP API; facilitated the on-boarding of Office365 to SAP; system enabled business unit to leverage existing pricing/reporting resources, enter and manage product data in SAP and generate on-demand, customized output from SAP via Excel to match business' existing outputs.
Candidate Info
16
years in
workforce
2
years
at this job
Industrial/organizational Psychology
7

Account Solution Manager

Primary solution architect for base growth services on a global level.

  • Exceeded revenue targets of $10M for each year by submitting solid proposals with aggressive pricing to the customer.
  • Provided leadership in solutioning complex multi-million dollar Requests For Service that required both technical and business accruement.
  • Reused intellectual capital that was developed to decrease the overall cost and increase speed to delivery.
  • Guided delivery teams from various European countries to ensure a cohesive technical solution.
Candidate Info
15
years in
workforce
2
years
at this job
BS
Computer Science
8

Senior Solution Manager in Microsoft Partner Marketing

Managed delivery of 20 maintenance releases for Microsoft Partner Learning Center (PLC). Managed scope definition, project schedule, and user acceptance testing (UAT) for these releases.

  • Drove process improvements in PLC Sustaining Engineering to promote 63% time savings and improve customer satisfaction.
  • Helped successfully transition PLC engineering teams to India
  • Coordinated PLC activities and issues with local and remote vendors, Microsoft Worldwide Partner Group, Microsoft subsidiaries, and multiple IT groups.
  • Helped develop Vision/Scope (VSD), Pre-baseline, Baseline, and Business Requirements (BRD) documents for PLC, Partner Portal, and Partner Newsletters. Ensured SOX compliance.
Candidate Info
25
years in
workforce
2
years
at this job
BS
Mathematics
MA
Computational Linguistics
9

Deli and Convient Meal Solution Manager

Managed an upmarket department which included prepared food as well as a cheese shop with more than 75 varieties of cheese

  • Experienced in successfully meeting the needs of higher-income, quality-sensitive customers
  • Through creative merchandising, attention to quality, and suggestive selling, increased department YOY sales 21% compared to 2% sales growth store-wide
  • Managed 10 employees including two that were elevated to management under my direction
  • Occasional store-wide assistant manager responsibilities including cash control, scheduling, and merchandising
Candidate Info
18
years in
workforce
4
years
at this job
BFA
Clothing / Textiles
10

Senior It Solution Manager

Partnered with business leads to identify opportunities that increased revenue or decreased expense. Worked closely with the Settlement Operations, Cash Management, Credit and Accounting groups on various projects and production issues. Served as the liaison between the business units and IT development to define solutions that meet the business need, while managing cost and time parameters.

  • Represented the Settlement Operations department as Business Analyst/Subject Matter Expert on large ERP project, successfully implementing Oracle Accounts Receivable, Incentive Compensation and Customers Online while improving operational efficiency through standardized processes
  • Successfully led cross-functional teams while developing an implementation plan to convert business models in select European countries
  • Collaborated with teams to develop and deliver commission solution, which saved the company approximately $1.6 million in commission expense annually
  • Prioritized project work for the business units and moved assigned projects through the first two stages of the PMO process, which included defining business cases and high level requirements, establishing milestones and securing resources
  • Defined and documented solution to move cash management processes for communicating with 45+ banks to standardized SWIFT messaging, which reduced the number of custom bank interfaces and saved nearly $700,000 per year in bank fees and labor costs
  • Defined requirements and approved the functional design to automate manual process of invoicing partners for misdirected transactions
  • Identified improved reporting and stronger POS edits in bill payment transaction processing, which saved the company approximately $100,000 per year
Candidate Info
19
years in
workforce
11
years
at this job
BA
Finance

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