Shift Leader Resume Samples - Page 2

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Shift Leaders work primarily in the food industry and run the staff when managers are not on duty by directing their fellow employees through daily routines and by interacting with customers to ensure a satisfactory experience. Sample resumes for this position highlight skills like managing the cash register, greeting guests, stocking merchandise, making coffee, opening the store, and counting the registers. Shift Leaders typically do not need to show high school diplomas on their resumes, and most training for this position is done on the job.

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11

Shift Leader

Opened, prepared and maintained facility and equipment for customers

  • Marketed and explained ancillary products for sale
  • Acted as a cashier and maintained accurate records in the database
  • Trained and supervised new employees
  • Followed standards for pre-close sanitation and secured facility at close
Candidate Info
2
years in
workforce
1
year
at this job
BS
Mathematics
12

Key Holder/ Shift Leader

Top sales associate always exceeding quotas

  • Efficiently worked as a team leader and encouraged others
  • Supervised the training of new employees in daily operations
  • Performed both open and closing operations, printing reports, and finalizing the cash drawer
  • Completed store deposits
  • Provided quality customer service
Candidate Info
8
years in
workforce
1
year
at this job
BA
English
13

Shift Leader

Received raise within first six months and moved up in position.

  • Provide great customer service on the more than 50 calls a week.
  • Trained 5 new employees.
  • Accountable enough to deal with all students in the university files and personal information, and to work on everyone's personal computers and school computers.
  • Assist more than 50 customers with work on their computer a week.
  • Strengthened skills on 10 numeric keypad, PowerPoint, and Microsoft Office.
  • August 2012 - Joined school sorority; Kappa Gama.
  • February 2013 - Volunteered at the Special Olympics
Candidate Info
2
years in
workforce
2
years
at this job
HS
Education
14

Shift Leader

I work fast and efficiently to make sure the resturant is functional and that customers are well taken care of.

  • Managing other crew members throughout the entire shift and making sure they have what they need in order to help customers efficiently.
  • Greeting as well as thanking customers for supporting Coldstone and to ensure that their visit was a pleasant one.
  • Engaging the customers with smiles, being friendly and help customers with making decisions based on their taste and my knowledge of the ice cream and which mix-ins compliments each flavor ice cream.
Candidate Info
2
years in
workforce
10
months
at this job
15

Shift Leader

Serves as the leader and oversees the retail operations during a designated shift

  • Assists in training employees, helping to ensure that store positions are staffed to handle Customer service needs.
  • Provides needed assistance in all aspects of store and holds a key leadership role when the Store Manager is not on duty.
  • Handles escalated customer concerns and emergencies in absence of the Store manager. Seeks appropriate resolution for the situation while observing Company guidelines.
  • Helps ensure that all required reports and paperwork are completed in a timely fashion.
  • Adheres to and trains employees to follow proper money handling policies and procedures
Candidate Info
5
years in
workforce
4
years
at this job
Accounting
16

Shift Leader Supervisor

Supervised a team of ten to fifteen [company name].

  • Instructed meetings to set and accomplish weekly goals.
  • Counseled adolescents in crisis.
  • Perform clerical duties, including data entry, copying, faxing, scanning, and filing documents.
  • Promoted to shift leader supervisor.
  • Employee of the month for three consecutive months.
  • Recognized as most helpful.
Candidate Info
5
years in
workforce
1
year
at this job
AA
Business
Pre-medicine
17

Shift Leader

Utilized customer service skills to ensure exceptional dining experience

  • Assisted in the training, development, and acclamation of new associates
  • Created new promotions and marketing campaigns
  • Quickly and effectively solved customer issues
  • Maintained quality control and satisfaction records
  • Found new ways to improve customer service and appearance.
Candidate Info
2
years in
workforce
2
years
at this job
Clinical And Administrative Training
18

Shift Leader

Coordinate duties of trainees for the shift.

  • Provide supervision coverage in the absence of the Store Manager.
  • Provide assistance in the training, as assigned by management.
  • Assisted in the management of store operations ensuring stock and supplies are maintained.
  • Ensured the location was cleaned and organized.
  • Directed trainees to ensure excellent customer service was practiced at all times.
  • Worked with management to guarantee accuracy of cash register balances and sales reconciliation.
  • Ensured daily reports and bank transactions were completed accurately and timely.
  • Upheld safety procedures and practices as required by regulatory agencies.
Candidate Info
4
years in
workforce
4
months
at this job
HS
High School Diploma
C
Certificate
19

SECURITY OFFICER (shift Leader)

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

  • Direct officers on shift to what their duty of the day entails
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
  • Answer alarms and investigate disturbances.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Candidate Info
6
years in
workforce
2
years
at this job
HS
High School Diploma
Political Science
Criminal Justice
20

Air Traffic Controller and Shift Leader

Rated on Tactical Terminal Control System

  • Provided Safe, orderly and expeditious Air Traffic Control services to aircraft within and outside area of jurisdiction.
  • Assisted in the deployment readiness for Nation Guard and Reserve units by providing ATC services and training to personnel.
  • Assisted in the installation, and relocation of tactical ATC facilities
  • Formulated and issued clearances, advisories, and control information
Candidate Info
6
years in
workforce
1
year
at this job
HS
Electronics And Computer Networking
Air Traffic Control Initial Cab Training And Basics
Computer Science

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