Professional Services Manager Resume Samples - Page 5

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Professional Services Managers focus on helping businesses provide high-quality services to their clients and partners. Responsibilities included on example resumes of Professional Services Managers include executing audience-focused campaigns, and strategizing with clients on how to build custom audiences to meet business demands. Some employers like to see several years of administrative experience, coupled with at least a bachelor's degree in the field of business, on candidate's resumes. Others prefer candidates who hold degrees that are more industry-specific.

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41

Professional Services Manager

Managed a team of 33 Consultants and Engineers in a two-state territory.

  • Responsible for Statements of Work, budgeting, forecasting and overall management of consultants and engineers.
  • Strong relationship management of clients.
  • Conducted semi-annual performance appraisals, professional and career development, resource hiring and staffing based on sales forecast.
  • Conducted quarterly on site account reviews with customers.
  • Exceeded company's billable resources goals 120% resulting in $1.2 million in monthly revenue.
  • Presented and sold strategic service solutions to service provider customers.
  • Established and provided management & leadership for the company's Voice over X team
  • Coordinated soft switch training for the company's entire field delivery organization.
  • Built the company's optical transmission team.
  • Highest team retention rate of all services managers in the company.
Candidate Info
15
years in
workforce
1
year
at this job
BA
Management & Human Relations
Management
Electronics
42

Professional Services Manager

Contributed to the growth of a software startup company serving the spinal medical device company via:

  • Developing and implementing client training and client relationship development programs
  • Spearheading the mapping, optimization, implementation and maintenance of standard business processes for use of these products.
  • Co-managed a consulting project for a Fortune 500 medical device company, resulting in additional consulting projects based upon the findings and recommendations from this project.
Candidate Info
12
years in
workforce
1
year
at this job
BS
Biochemistry
MS
Biochemistry
43

Project Manager/professional Services Manager/branch Operations Manager

Manage vendor and subcontractor projects for United Artists theatres nationwide

  • Project team lead for large data center moves and responsible for large cross-functional team communication
  • Supervise hardware and software services for 1000+ AS/400 customers, and their quality and satisfaction
  • Sell professional services and manage a team of 30+ AS/400 consultants
  • Responsible for six million-dollar budget of a services branch
  • Project manager, responsible for client relations, management and satisfaction process
  • Participate in six sigma and ISO project for re-engineering the branch services department
Candidate Info
16
years in
workforce
8
years
at this job
C
Computer Information Systems
44

Professional Services Manager

Manage Professional Services, Deployment and On-Site Service desk groups for a Managed Services Company

  • Manage Project Coordinators and technical staff
  • Ensure profitability on projects and manage utilization
  • Manage project backlog and hours
  • Work with sales and customers to ensure projects are completed on-time, within budget and to the customers satisfaction
Candidate Info
15
years in
workforce
2
years
at this job
BA
Liberal Arts
45

Professional Services Manager

  • Managed Professional Services Team including project managers and installation and training staff.
  • Set & maintain standards for software installation and training
  • Responsible for annual reviews & assisted with salary recommendation
  • Responsible for ensuring quarterly financial quotas
  • Working directly with project management to communicate with clients to meet critical deadlines and ensure successful project competition
  • Technical resource for onsite staff
Candidate Info
23
years in
workforce
11
months
at this job
BA
History & Education
46

Professional Services Manager

  • Managed Professional Services Team including project managers and installation and training staff.
  • Set & maintain standards for software installation and training
  • Responsible for annual reviews & assisted with salary recommendation
  • Responsible for ensuring quarterly financial quotas
  • Working directly with project management to communicate with clients to meet critical deadlines and ensure successful project competition
  • Technical resource for onsite staff
Candidate Info
23
years in
workforce
11
months
at this job
BA
History & Education
47

Professional Services Manager

Coordinated and supervised consultant pharmacists, nurses and technicians.

  • Assured compliance of state and federal regulations for all 30 facilities.
  • Liaison between nursing facilities and the Pharmacy Operations.
  • Monthly consulting for 500 beds
Candidate Info
8
years in
workforce
1
year
at this job
BS
Bachelor of Science
48

Professional Services Manager

  • Successful assessment of business and service opportunities that saw an unprecedented growth in revenue and deployment of consultants.
  • Analysis of the business requirements of the client, initial systems study and application design, defining the project scope of work, preparing the services cost estimates and the formal proposal, preparing the project mobilization plan, and other required activities until turnover to the assigned Project Leader.
  • Developed and implemented a program for ensuring the availability of skilled technical resources for future and ongoing projects. Provided overall coordination to maximize the productivity of staff. Ensured that staff was constantly motivated and skilled to perform their assigned roles and responsibilities.
Candidate Info
25
years in
workforce
9
years
at this job
BS
Business Administration
Computer Service Technician / Networking
Information Technology
49

Support Manager / Professional Services Manager / Quality Assurance Engineer

  • Top-level technical support and management for our support technicians
  • Development of billing gateway API, quality assurance, and localization of the product
  • QA: rigorous testing of the completed portions of the program including testing for W3C standards compliance (XHTML, CSS, etc.)
Candidate Info
10
years in
workforce
3
years
at this job
Anthropology
50

Professional Services Manager

  • Manage medical center RFID asset tracking system installations
  • Travel weekly to client sites for consulting and network maintenance
  • Perform hospital site surveys and walkthroughs to determine network readiness
Candidate Info
4
years in
workforce
7
months
at this job
BA
Business Administration And Economics

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