It Engineer Resume Samples

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IT Engineers solve a variety of technological challenges by applying their technical knowledge to them. Resumes in this field showcase such responsibilities as managing IT-structured cabling portion of construction projects for domestic and international Qualcomm locations, creating and distributing Excel tools for power and cooling loads for network equipment, and drafting and executing Service Level Agreements for the Security and Wireless LAN teams that provide detailed instructions regarding procedures that increase efficiency in project goal implementations. Sample resumes show that a bachelor's degree is generally required for this job, however a master's degree may be necessary for more advanced positions.

For more information on what it takes to be a It Engineer, check out our complete IT Engineer Job Description.

Looking for cover letter ideas? See our sample IT Engineer Cover Letter.

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1

Executive Support IT Engineer

Perform 24/7 support for Executives and their staff with complete PC, laptop, peripheral, PDA, and office and home network support

  • Troubleshot, repaired software and hardware problems on PCs, laptops, workstations and printers
  • Supported IT Projects with end-to-end system solutions
  • Consulted individuals and groups on computer equipment needs and recommended upgrade options
  • Support and deploy, Windows 2000, Windows XP, Microsoft Office and other office environment software
  • Manage and administered Microsoft server 2000 and network infra-structure
Candidate Info
6
years in
workforce
4
years
at this job
AS
Applied Science
Configuring And Troubleshooting Windows Server 2008 Active Directory Domain Services, Managing, And Maintaining Server 2008 R2, Introduction To Cisco Networking Technologies, Interconnecting Cisco Network Devices
Computer Science
2

Deskside IT Engineer

Client Support and Engineering - subgroup of NIBR IT, focuses on providing Tier III support to our end user community of between 350 - 700 scientists and researchers. Resolve Complex Support Issues: Triage issues escalated from the NIBR IT Service Desk.

  • Successfully led training from Lotus Notes to Outlook & from WinXP to Windows 7.
  • Built and configured customized machines for new hires and replacements for existing users.
  • Led local IT team as needed.
  • Developed creative solutions & workarounds for complex IT issues to minimize client downtime.
  • Provided training to newer IT technicians.
  • Repaired and fostered great client relationships.
Candidate Info
9
years in
workforce
5
years
at this job
BS
Computer Science
3

IT Engineer

Creatively designed and supported leading edge IT solutions comprising multiple application servers, network equipments, storage architecture, network monitoring and backup/disaster recovery strategies. Additional responsibilities included development of IT strategies, assist upper management in planning/upgrading latest technology trends and maintain positive business relationship with technology vendors and customers.

  • Led a team of IT Professionals along with multiple outsourced technology contractors (EMC and Fusion Storm) for a year-long project to strategize IT infrastructure upgrade plans for a multisite organization. The project resulted in improved application performance and reduced administration overhead cost by 30%.
  • Implemented Barracuda secure email gateway along with Symantec Enterprise vault email archival solution to improve security and content discovery, resulting in reduced storage footprint and costs by 40%.
  • Enforced rock solid network security by implementing UTM Firewall (Sonicwall TZ190, Pro 2040) with built in IPS, vulnerability scanning/remediation (GFI LAN Guard) along with centralized Symantec Endpoint protection.
  • Optimized performance and strengthened network by employing fibre optic storage infrastructure based on EMC Clariion CX3-20C SAN, Brocade DS-220B combined with hybrid (Fibre and SATA) disk array enclosures.
  • Configured EMC Navisphere utility for disk array monitoring/reporting, write cache, performance analytics, degraded RAID and busy IOPS charts to help diagnose storage bottlenecks.
  • Launched internet customer document portal (Vialect) based on SQL 2005/IIS 6.0 along with HTML page layouts. Established document sharing utilizing secure 2-Factor (Phonefactor) authentication.
Candidate Info
10
years in
workforce
9
years
at this job
BE
Computer Systems
MS
Electrical Engineering
4

Manager Owner / Senior IT Engineer

Specializing in planning, building, or upgrading existing infrastructure, optimizing performance, while evaluating existing hardware/software; Suggesting minimal/optimal requirements by offering the most efficient and cost friendly solutions, including products and services, for SMB customers.

  • Recommending disaster recovery solutions, preventative maintenance, network configuration as well as recommending future network and computer policies to protect IT assets and insure compliance.
  • Increased annual sales by 50% for two consequent years through trade-in and discount campaigns.
  • Established strong contacts with vendors, enrolled in partner network with industry leading companies to deliver reliable and suitable products and business solutions.
  • Hired, trained and managed a team of five people to work over custom projects.
  • Managing servers, monitoring health checks, and preforming contract and deal negotiation.
Candidate Info
14
years in
workforce
7
years
at this job
BA
Informatics Engineering
Industrial Production Management
Electronic Engineering
5

Senior IT Engineer

Oversaw the deployment of large Infrastructure, Messaging, Directory and Application engagements. Focus placed on the assessment, planning, implementation and integration for Notes/Domino deployments and other e business applications. Conducted workshops to engage customers in strategy development in order to produce a road map that would assure the selected technologies fit the client's needs. Ensured that assigned engagements were profitably managed and all project deliverables met expectations. Served as primary Lotus Consulting Technical interface to the client throughout the project lifecycle.

  • Planned and designed a 10,000 user Domino infrastructure running on an IBM zSeries mainframe for the purposes of messaging, applications and enterprise directory services. Completed the deployment from a Microsoft NT environment on a fixed, tight budget before the scheduled production date allowing us time and money to take on an additional directory services project.
  • Planned and designed an LDAP directory synchronization project using standards-based PERL programming to implement directory services to the IBM mainframe. This saved the customer approximately $30,000+ a year in maintenance costs of an existing outdated, customized directory application.
  • Organized and managed a complex team of consultants by acting as the technical lead and subject matter expert at a very large Domino infrastructure engagement. This allowed us to be more efficient and produce better results to meet our budgetary requirements.
  • Subject matter expert for an end-to-end complex multinational roll out of a Notes/Domino infrastructure deployed across 48 Domino servers, running Microsoft NT, serving 18 business units throughout the world. Helped coordinate and provide on-site assistance for the client software deployment and training. Worked closely with and helped manage the development of the deployment tool.
  • Planned and designed a Domino messaging infrastructure for the City of New York, concentrating on co-existence and directory services with an existing IBM Office Vision system. Helped save tens of thousands of dollars by deploying a "web based" client to the end users instead of the standard Lotus Notes-based client.
Candidate Info
11
years in
workforce
3
years
at this job
AS
Electrical Engineering Technology
6

IT Engineer

Provided base level support for technical issues: hardware, software, printing, installation, word processing,
email, and operating systems.

  • Handled up to 20 support requests per day.
  • Resolved virus and malware issues with a 95% success rate.
  • Performed testing and problem analysis for server, desktop, and IT infrastructure.
  • Prepped new laptops and desktops for deployment; installed software and operating systems.
  • Backed up and restored data, operating systems, files, and drivers.
  • Managed call flow and prioritized response efforts.
  • Utilized diagnostic tools and strategies to solve technical issues and provide preventative maintenance.
Candidate Info
19
years in
workforce
6
months
at this job
Automotive
A+/network Continuing Education
7

Senior IT Engineer - Consultant

Provided maintenance and support for internal Windows and Linux servers, and users' workstations.

  • Upgraded network hardware and migrated the environment to Windows SBS 2008, including migration from Exchange 2003 to 2007. A Blackberry server was installed to provide messaging access for smartphone users.
  • Configured VPN among four offices using SonicWall appliances.
  • Upgraded and migrated environments to Windows SBS 2003and later to SBS 2011 for 3 other offices.
  • After the updates and equipment consolidation, the maintenance cost was reduced, and users' access of resources was improved.
  • Deployed ESET AV solution across company. This action simplified the deployment of new software upgrades due to the push technology used.
Candidate Info
20
years in
workforce
10
years
at this job
8

IT Engineer

Responsible for all Information Technology systems (data & voice) and daily operations.

  • Implemented data security safeguards and security monitoring systems, due to industry compliance requirements.
  • Managed Windows SBS 2003 Servers (systems administration, upgrade and replace components and peripherals).
  • Researched and initiated a plan to implement a disaster contingency planning and recovery solution.
Candidate Info
14
years in
workforce
3
years
at this job
Computer Science & Mathematics
9

IT Engineer

Implemented CRM to streamline and structure sales, marketing, service and support processes in the company

  • Implemented HRMS with ATS software and developed key reports to ensure efficiency within the recruitment process
  • Opened and managed a new IT consulting branch in Bangalore, India
  • Managed five employees ensuring successful operations of day-to-day business processes
Candidate Info
2
years in
workforce
2
years
at this job
BS
Management Information Systems
10

IT Engineer

As part of the Institution Configuration Team, managed projects designed to support and enhance customer processing methods. Provided technical support and table maintenance for new and existing financial institutions and merchants on the [company name] payment processing system. Prioritized and fulfilled requests from various lines of business to support the institutions configuration and provide timely resolution for impending issues.

  • Defined standard operational criteria for new financial institutions and merchants in the customer information tables.
  • Modified credit and debit customer processing methods in real time to meet changing requirements.
  • Provided custom reports and file transfers as requested by customers.
  • Updated and maintained credit authorization systems.
  • Applied gift card restrictions, security and fraud prevention methods for merchants desiring to issue gift cards.
  • Performed onsite and offshore training in gift card and credit authorization table maintenance.
  • Created workflow charts and operational documentation for onsite and offshore teams.
Candidate Info
15
years in
workforce
4
years
at this job
BBA
Information Systems And Management

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