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0-5 years of experience
System Administrator for the multimillion-dollar mission critical AEGIS Computer System, which is composed of 40+ servers, switches, and consoles running SOLARIS, HP-UX, and Red Hat Linux, during a wartime deployment to the Persian Gulf
- Configured, troubleshot, and maintained mission critical for the AEGIS Computer Network
- Managed 5 sailors to ensure all technical, maintenance, and professional requirements were met, and maximized the up time of the AEGIS Computer Network System
- Supervised the AEGIS Weapon System during critical battle scenarios. Led 10 sailors during a high tempo simulated casualty enviroment, resulting in an overall score of 96% exceeding the required score by 21%
- Selected as Combat Systems Junior Sailor of the Quarter in Q1 2010
- Raised $12,000 dollars in donations from 25 divisional personnel as 2012 Combined Federal Campaign Charity Divisional Representative - exceeding the combined total from all 320 ships personnel from the previous year by $2,000
- Received an Honorable Discharge in May 2012
0-5 years of experience
Provided 24/7 network support to three joint bases, including Air Force, Army and Kuwait command
- Integrated and preserved fiber optic wiring, resulting in 25% base-wide increase in speed and proficiency
- Scheduled and completed 240 Cisco switch inspections to over 60 buildings, contributing to 99% network up-time
- Following design plans, installed and configured 150 workstations and Cisco switches, fulfilling 100% user needs
0-5 years of experience
Supported over 2000 Dell workstations for the InterAmerican college campus.
- Installed, operated, maintained new and existing computer hardware and software on LAN\WAN.
- Configured hardware - system memory, partitions hard disk, and installs adapter boards, etc.
- Diagnosed all hardware and software problems for the campus. Hardware included personal computers, laptops, printers, scanners, palm pilots and other peripheral devices.
6-10 years of experience
Trained and supervised over 15 personnel on proper procedures and maintenance
- Educated personnel on policies and procedures
- Provided project management and organizational skills to ensure completion of tasks in order to provide maximum equipment operability vital to ship's mission.
- Provided regular status reports on equipment and personnel to superior officers
- Required attention to detail to ensure system maintained excellent condition
0-5 years of experience
Instructed over 4 personnel on proper operational and maintenance procedure
- Educated junior personnel on standard operating procedures and associated policies
- Utilized time management and organizational skills to ensure completion of tasks
- Applied superb written and oral communication skills when providing regular status reports to superiors
- Required attention to detail to ensure system maintained an excellent condition
- Documented faulty equipment, reordered necessary parts, and maintained an inventory of parts on hand.
0-5 years of experience
Supervised and managed a work center of 8 people.
- Prioritized and assigned specific duties to be accomplished to obtain daily goal.
- Oversaw personnel check-in processes to allow a smooth transition aboard a Naval Ship.
- Attention to detail. Monitored the Computer system for equipment failure or failure in performance.
- Recorded information such as computer operating time, problems that occurred, and action to be taken.
- Supervised and trained peripheral equipment operators and computer operator trainees.
0-5 years of experience
Installed, configured and troubleshoot hardware and operating system software (windows 98, windows 2000, windows XP Professional)
- Installed, repaired and maintained network printers and computer hardware and peripheral equipment for customers
- Designed and setup LAN, server and remote access for small businesses
- Remote and phone support for customers
0-5 years of experience
Solutions-focused and team oriented with broad based experience and hands on skills in technical support strategies.
- Efficient in use of operating systems such as Windows, Linux, and OSX.
- Efficient in use of software such as Microsoft Office and Adobe CS4.
- Identify, troubleshoot, and resolve problems encountered by district-wide users of various servers and desktop systems.
- Provided diagnostics, maintenance, repair, and troubleshooting of network infrastructure.
- Performed set-up, breakdown, and transport of the district's equipment on an as needed basis.
- Experience in safety and proper use of various hand and power tools, ladders, platforms, and scaffolding.
- Installed and repaired data and audio/video cabling.
- Ensured proper registration and assignment of required network addresses.
0-5 years of experience
- Diagnosed and repaired telephone and computer network problems.
- Was responsible for all classroom and office electronics.
- Assisted in the rewiring of computer access for a residential hall, and was given the responsibility of terminating the cables and inserting fire retardant putty in each dorm room.
0-5 years of experience
Supported over 2000 Dell workstations for the InterAmerican college campus.
- Installed, operated, maintained new and existing computer hardware and software on LAN\WAN.
- Configured hardware - system memory, partitions hard disk, and installs adapter boards, etc.
- Diagnosed all hardware and software problems for the campus. Hardware included personal computers, laptops, printers, scanners, palm pilots and other peripheral devices.
0-5 years of experience
Provide quality support for all local technology including switches, routers, servers, wireless cameras, security system software, handheld rf scanners, zebra printers, and more. Redesigned AD structure to better serve the companies multiple locations. Acquired quotes and am an integral part of an ongoing Carbonite backup implementation.
- Single point of contact for all IT vendor and staff technical needs in the Ohio distribution center
- Eliminated RF Gun build time by programming them to rebuild themselves after power loss
- Found and established contact with a new repair facility for broken hardware
- Implement server to monitor local network nodes using retired hardware and PRTG
0-5 years of experience
Resident Life Help Desk Support for all Student Owned laptops/desktop at the main campus.
- Configured Student Laptops for 802.1x Wireless Access.
- Researched and implemented a third party solution to get Windows Vista laptops on the campus wireless before the Cisco PEAP client supported Windows Vista.
- This solution was then implemented by all campuses to work around Cisco's lack of support.
- Assistant to the Department Chair of Networking.
- Tutored students in all IT classes provided at [company name].
- Imaged over 400 drives between class semesters to be used by students in lab with multiple requirements.
- Upgraded the networking lab imaging solution to include Pre-boot Execution Environment (PXE) capabilities over the network.
- Created automated installation scripts for many different applications including Microsoft Office 2003, Microsoft Office 2007, Cisco Packet tracer, Device drivers and other software.
- Lead the first installation of Windows Vista at [company name] utilizing the Key Management Service (KMS) for product activation.
6-10 years of experience
Set-up MS Windows NT 4.0 Servers up to 100 users.
- Built new machines and executed custom configurations on networks and PC's.
- Offered technical support on software and hardware problems via phone and performed Help-Desk support.
- Taught Windows 2000 Operating System, Windows NT 4.0, Windows98, and Core Hardware Technology classes to teachers in the district.
0-5 years of experience
Maintained and repaired a network of over 400 PC's and network printers
- A+ and Network+ certified
- Trained teachers and staff on use of new software and devices
- Established training records for faculty and staff.
0-5 years of experience
Responsible for diagnostics and repairs of students' and teachers' laptops and desktops
- Running Ethernet cable to establish networks
- Regular maintenance on all switches, routers, severs, and workstations
- Determined requirements and proposed the purchase of new network equipment including switches, routers, servers, workstations and backup equipment.
0-5 years of experience
Installed and updated Windows Me, 2000, XP, MS Office 2000, XP, 2003, and other applications
- Replaced parts such as power supply, fan, video card, audio card and other.
- Upgraded computer RAM, and hard drive.
- Set up and configured printers, scanners and other extern hardware.
- Provided support for customers on computer system
- Installed Cable TV, Phone and Internet for customers
- Set up and troubleshot computer network for small business office
- Repaired and maintained electronic and electrical devices including TVs, radios, corded phones
- Utilized of a variety of test equipment including oscilloscope, multimeter, and capacitance checkers.
- Built desktops from scratch.
0-5 years of experience
Provide Server, Network, PC/Workstation administration and support for the 12 branches and administrative office
- Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 Server Active Directory environment
- Research networking and application solutions for deployment within the organization
- Image and prepared pc's and laptops for distribution to the end-users and for public Internet access
- Maintain and create user accounts and policies within Active Directory
- Configure/maintain Internet filtering and security on public access pc's
- Maintain and apply security and operating system patches and enhancements on servers and pc's
0-5 years of experience
Coordinate the installation, configuration, & maintenance of Cisco hardware & software.
- Collaborate with IT Groups on configuring & installing Wireless solutions.
- Set up Local Area Networks, identify existing hardware configurations, & configure hardware devices.
- Maintain network infrastructures, check monitoring software for reported problems, & provide resolutions.
- Install & troubleshoot network structured cabling (Fiber Optics, CAT6x copper, Coax).
- Oversee & resolve network problems, contact users regarding status of problems & repairs, arrange site access.
- Coordinate with vendors on the installation & maintenance of Battery Back-up UPS Systems.
- Collaborate with Building Engineers in providing ambient temperatures & power in Communications facilities.
- Create, maintain documents, update databases, monitor inventory of network supplies & recommend purchases.
0-5 years of experience
Installed operating systems, configured computers and programs prepared by programmers.
- Installed new equipment and relocated same.
- Prepared spreadsheets and presentation.
- Trained new users in computer functions.
- Relocated cables for network installation and connection.
- Inventory control of equipment and software.
0-5 years of experience
Provide wide range of computer and network related repair services across campus:
- Laptop and hardware replacement/maintenance.
- Desktop hardware replacement experience.
- Assist with upkeep and maintenance of over 100 computers between two buildings on campus.
- Support up to 430 users within campus utilizing 11 servers, wired and wireless sub networks.
- Perform general user support and network administration, Virus detection and removal.
- System formatting and data recovery.
0-5 years of experience
Installing, maintaining and upgrading a network consisting of 250+ faculty, staff and students
- Maintaining network systems throughout the Birmingham campus
- Installing programs on the network, including Windows 7, MS Office 2010 and Symantec
- Providing transcripts and job verifications for students and alumni
- Running student reports in CampusVue software
- Communicating with students via phone, email and letter
- Ordering supplies in order to maintain the office copier and ScanTron machine
0-5 years of experience
Deployed Dell computers for the Navy (NMCI) project.
- Configured Network accounts and settings for users
- Provided technical support on Windows 2000, and Outlook
- Orientated users from legacy to NMCI machines
6-10 years of experience
Setup of network domain and all user accounts.
- Scheduled the needed backups and taught owner how to verify daily backups for removable hard drive.
- Have restored lost files, folders and pictures for owner.
- Have installed new desktop computers onto domain network.
0-5 years of experience
Monitored servers, desktops and mobile devices.
- Fixed Hardware and software issues remotely and onsite.
- Worked with software that is used by medical offices.
- Replaced desktops and servers.
- Replaced routers and switches.
- Configured routers, switches, printers and scanners
- Provided fast response time to medical offices.
- Provided excellent customer service.
0-5 years of experience
- Provided technical support to over 700 users on corporate network.
- Utilized advanced diagnostics and troubleshooting of hardware and software issues to maintain all end user workstations and data preservation.
- Worked with senior level management on workstation upgrade plans and cost analysis.
0-5 years of experience
- Responsible for troubleshooting problems with all computers on campus.
- Responsible for troubleshooting network connectivity problems.
- Responsible for making sure all software necessary for PCs are installed and working correctly.
- Responsible for troubleshooting any and all technical problems relating to computer/network issues and finding the proper solution.
- Responsible for maintaining student SQL database(Datatel)
0-5 years of experience
- Installed, configured, upgraded, and troubleshoot PC/Mac computers, printers, monitors, scanners, removable drives, tape drives, etc.
- Installed Adobe Photoshop, Illustrator, PageMaker, Freehand, Norton Utility, Quick Mail, Retrospect, Office, etc.
- Pulled, configured, and installed network cables, such as Ethernet/Local Talk.
- Maintained and troubleshoot Mac/Quick Mail/Database servers, and Meridian phone/voice mail systems.
- Dealing with end-user/customer support.
10+ years of experience
Upgrade and repair desktop computers for all laboratories
- Install and maintain all academic-related software for online and local collaboration.
- Assist college students with presentations, research projects, and computer issues.
- Managed multiple equipment upgrade projects involving room selection, Audiovisual and computer installs, software installation, test and acceptance.
6-10 years of experience
Administer, plan or design, implement, and troubleshoot computer networks
- Build networks linking desktop computers allowing users to send electronic mail and to share data,
- Test, Reformat, and Repair laptops and desktop computers
- Implementing a computer network entails designing and following administrative plans to meet specific
- Planning a computer network entails analyzing costs and needs of [company name] and then selecting the appropriate media for the given situation
6-10 years of experience
Supported configured and installed high data rate switching equipment.
- Desktop support XP, Win7and 8of workstations and server environment and maintained laptop WI/FI security procedures and updates.
- Rack and stack servers and verified functionality.
- Set up VOIP telephones and network requirements.
- Assembled and installed LAN/WAN cabling, single /multimode cable measured fiber cable using OTDR, power meter and light meter.
- Terminated LAN, voice, video and data cabling according to engineer specifications.
- Installed routers and switches in addition to checking and sanitizing the network configurations.
- Worked on IBM Blade server verifying blade updates and diagnostics.
- Maintained equipment database documenting all repair actions through submitted reports to management.
0-5 years of experience
Configured, maintained, and upgraded all hardware on a Novell Lan network.
- Providing technical support to all users and administrative personnel.
- Troubleshooting LAN software, hardware, and Tcp/Ip network communication problems.
- Supported help desk personnel in technical problem solving of incoming calls into support express database ticketing system.
0-5 years of experience
- Setup and maintained Desktop PC's and Laptops
- Installed network cables for new buildings and network configuration
- Utilized SMS Software to remotely monitor network related issues with users
- Utilized Ghost software to re-image Desktops, and Laptops to Windows NT and Windows 2000
0-5 years of experience
Performing technical services to customers within Warranty period
- Customer service skills to fix software/hardware issues
- Set up computer exchange through FedEx system, when fix is not available through phone
- Set up parts exchange for delivery
- Helped customer re-install Operating System, if needed
- Kept inventory on parts for delivery
0-5 years of experience
- Maintained the network server infrastructure for the capabilities of a Navy Destroyer.
- Operated Cisco 6509 routers and 3750 switches for intercommunication between all ship systems.
- Provided and coordinated maintenance with departments and senior personnel.
- Using a Linux environment was responsible for over 7 IBM BladeCenter servers and respective programs ensuring 100% redundancy.
- Serviced 16 combat consoles updating and training users on system usage.
- Performed installation of wiring, patch panel and network switches, hubs, and consoles.
- Installs PDUs and power connections to subassemblies.
- Troubleshoot basic network connectivity issues.
- Maintained maintenance logs of all work and issues with equipment.
- Instructed end users and others on functions of the system and its components.
0-5 years of experience
Market services to customers, produce advertising campaign materials, and develop new accounts.
- Enter sales and new client information into company database.
- Install point of sale systems and state-of-the-art VOIP phone systems.
- Pull network wires (phone, data, media) for entertainment theatres and businesses.
0-5 years of experience
- Warranty repair on home computers and servers.
- Install and configure hardware and software.
- Setup new computers and home networks along with virus removal and firewalls.
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