It Consultant Resume Samples - Page 4

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IT Consultants provide expertise for organizations in need of technological solutions, such as data networks and software platforms. Their resumes showcase such skills as executing and implementing IT needs based on clients' preferred platforms; setting up, configuring, and migrating systems and services on multiple platforms; and advising on security vulnerabilities, outdated systems, and hardware upgrades. Example resumes in the field show that employers prefer IT Consultants who have completed a bachelor's degree program and who have several years of experience in the industry.

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31

IT Consultant (teksystems)

Provided on-call support for POS registers, servers, and electronic sign (Altierre eSign & ESL) software for all Kohl's store locations.

  • Monitored Netcool real-time alerts and ServiceNow tickets and took immediate action on each, according to priority.
  • Connected remotely to servers to check services, SQL databases, event logs, and Kohl's-specific applications to resolve a variety of issues impacting stores.
  • Rebuilt production virtual servers in vSphere client using VMware templates.
  • Performed Level 1 troubleshooting on SQL databases and escalated to SQL Database Administrators as needed.
  • Performed Level 1 troubleshooting on virtual servers in VMware vSphere client and escalated to Virtual Server team as needed.
  • Troubleshot store register issues with store associates & onsite techs to perform software & hardware problem determination on tickets and escalations.
  • Worked with IBM/Toshiba project managers on hardware and software problem determination, shipping POS hardware to stores or dispatching techs for onsite work when necessary.
  • Monitored files being applied via Remoteware to production servers.
  • Researched top causes for repeat tickets & developed plans to reduce ticket numbers.
  • Met weekly with leads/trainers from Kohl's Level 1 IT helpdesk to improve technical quality of information collected in tickets. Created documents for improved Level 1 troubleshooting of register, server, eSign & ESL issues.
Candidate Info
10
years in
workforce
2
years
at this job
AS
Information Technology
BA
English And Philosophy
JD
Juris Doctor
32

IT Consultant

Converted Active Directory, Exchange, SQL Sever, ISS and Remote Desktop servers into virtual machines.

  • Managed users and security groups in Active Directory and in Microsoft exchange
  • Implemented site-to-site VPN, deployed VOIP Phones, wireless networks, shared files and Remote desktop apps.
  • Diagrammed AT&T fiber upgrade to replace site-to-site VPN in Visio
  • Migrated databases from SQL 2005 to SQL 2014
  • Solved software issue for a construction client.
  • Set up and maintained security measures on local PCs and on Domain.
  • Installed and configured WIFI networks and switches.
  • Published Remote Desktop Application for Field workers.
Candidate Info
6
years in
workforce
2
years
at this job
AS
Network Security Administrator
33

IT Consultant

Performed PC diagnostics, maintenance, and repair. Updated Windows operating systems, applications, hardware, and drivers to resolve a wide range of end-user support calls

  • Performed end-user needs assessments and procured appropriate hardware and software to satisfy all end-user requirements
  • Developed a standardized end-user desktop PC configuration and deployed end-user PCs running an Enterprise Edition of Windows per the documented specifications
  • Performed peripheral troubleshooting and maintenance on a wide range of devices, including local and networked printers, scanners, external hard drives, and a variety of wireless peripherals
Candidate Info
15
years in
workforce
5
years
at this job
HS
High School Diploma
BS
Bachelor of Science
34

Independent IT Consultant

  • Performed all aspects of the SDLC with solutions ranging in complexity from single user to enterprise-wide deployment
  • Liaison interfacing with end users, project managers and developers ensuring user requirements were well defined, documented, and completed to expectation
  • Oversaw solution rollout, defined and documented process changes, managed version control
  • Migrated data from Access to SQL Server
  • Coordinated and facilitated end user training
Candidate Info
15
years in
workforce
1
year
at this job
BS
Computer Information Systems
35

IT Consultant

IT consultant

  • Designed and implemented data networks for small businesses.
  • Unified communications across multiple platforms and streamlined companies' communications.
  • Provided assessments to review network security and data backup.
Candidate Info
7
years in
workforce
4
months
at this job
BS
Computer Engineering
36

IT Consultant

  • Provided companywide IT support for all end users
  • Set up, configured, and managed users email accounts, VPN access, and Network privileges
  • Responsible for monitoring and ensuring all company data was backed up daily
  • Identified and resolved all network vulnerabilities and outages
  • Designed, setup, configured, and managed the Audio/Video for conference rooms
  • Managed onsite and remote data transfer of all company data and ensured all users mailboxes were successfully migrated to new company
Candidate Info
5
years in
workforce
2
years
at this job
AA
Communications
37

IT Consultant / QA Analyst

Design, managed development, tested and supported Electronic Medical System for an outpatient medical office with a staff of 8+ medical professionals. Liaison between therapists (business owners) and outsourced developers. Supported implementation and customization of numerous EMR systems for outpatient and Home Health Care Companies.

  • Full cycle software development of EMR system - requirement gathering, design, testing, implementation and support.
  • Designing and implementing new strategies in the software QA process.
  • Successful implementation and customization of web-based practice management systems for outpatient rehabilitation office including patient scheduling, clinical documentation (EMR), billing and reporting software while providing support and training for existing applications.
  • Created and executed test cases based on business requirement document.
  • Provided training and support of end users
Candidate Info
22
years in
workforce
4
years
at this job
BA
Psychology
38

IT Consultant

Trained in Global Data Warehousing and Business Warehouse

  • Built and customized GDW reports through SAP for different departments of the business
  • Took part in GDW system upgrade project for entire system
  • Created new reports and tested current reports in new system
  • Trained employees on system upgrade
  • Worked on Customer Profitability GDW project for testing financial results at customer level
  • Performed Production and QA testing on back end of current and new reports
Candidate Info
6
months in
workforce
3
months
at this job
HS
High School Diploma
BA
Computer Information Systems
39

IT Consultant

  • Took inbound calls and emails for issues such as Active Directory user management, SAP user management, Microsoft Exchange user management, Microsoft Office issues, Office 365 issues, network performance issues, mobile device issues, virus/malware removal, Cisco VPN connection and profile issues, and severe incidents that cause loss of business
  • Quickly picked up the required knowledge to perform the job; fully prepared for position after one month, when it typically takes three + months
  • Utilized analytic thinking and problem resolution to perform logical troubleshooting
  • Accurately reported all issues handled in full detail using an in house ticketing system
  • Maintained a calm demeanor despite high severity incidents
  • Continually cultivated a strong and effective customer service focus
  • Worked independently as well as part of a team
Candidate Info
6
years in
workforce
1
year
at this job
Cyber Security
40

IT Consultant

  • Generated system reports and maintained system uptime weekly
  • Developed time and cost effective solutions to fit the clients needs
  • Implemented changes in workplace to improve efficiency/workflow
Candidate Info
3
years in
workforce
2
years
at this job
BS
Computer Science

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