Implementation Manager Resume Samples - Page 3

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Implementation Managers are responsible for overseeing the addition of new products, services, or technology into a business's day-to-day operations. Example resumes of Implementation Managers include such skills as working with Research & Development and Product Development teams to develop timelines for new products, and leading beta and pilot programs with early-stage products to determine market readiness. Implementation Managers' resumes show prior experience in the fields of implementation and project management, as well as degrees in the fields of either business or information technology.

Find out what is the best resume for you in our Ultimate Resume Format Guide.

21

Implementation Manager

  • Accelerated at conducting quality reviews of incoming orders from [company name]'s indirect and direct sales channels. Ensure accuracy and 100% completion of items on daily checklist. Acted as a liaison between internal and external departments, while maintaining a 97% success rate in exceeding intervals
  • Enforced implementation support from contract signature to billed revenue of [company name] Business Voice over IP Products
  • Tracked orders against key milestones throughout the delivery process until completed. Assumed ownership of resolving any rejected orders by working with the appropriate expertise across the international organization resulting in less than 10% escalations
  • Proactively provided the customer and the account team with regular updates and status reports on all orders in progress. Maintained strong business relationships and clear lines of communication on all projects
  • Coordinated porting orders with the local LEC, ensuring all requested business lines were ported over to [company name]
  • Established and maintained long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Candidate Info
21
years in
workforce
4
years
at this job
HS
High School Diploma
Business Management
22

Application Implementation Manager

  • Responsible for overall success of nine separate projects, each with budgets up to $250,000. Simultaneously worked on up to four projects ranging 8-24 months.
  • Directly managed staff of 1-3 team members on each project, collaborating with a wider group of 10-15 teams. Regularly
  • Maintained overall deadlines, budget, escalations, and change management for clients
  • Researched, documented, and presented solutions for technical and process oriented issues
  • Lead issue resolution between multiple teams and communicated complex technical concepts to a non-technical audience on the client side.
  • Owned overall testing success for internal team. Overhauled documentation and processes, including the addition of a
  • Conducted interviews weekly and provided feedback for prospective hires in my role
  • Established relationships and acted as the primary contact for clients and maintained multiple priorities simultaneously,
Candidate Info
10
years in
workforce
4
years
at this job
BS
Environmental Engineering
Environmental
23

Technology Implementation Manager

  • Founded company to improve deployment and technology of Champaign area business using technology best practices - Project Management, ITIL
  • Advised local clients on strategic solutions to maintain daily operations and leverage technology investments.
  • Worked cooperatively with external business partners, suppliers and staff to implement business solutions.
  • Implemented Case Load management system for Family Advocacy Center to improved daily operations and reporting
Candidate Info
20
years in
workforce
5
years
at this job
HS
Sociology
AS
Computer Programming
MA
Project Management
24

Implementation Manager

Assemble project teams, assign individual responsibilities, develop project
schedules, determine, and acquire resources needed for the [company name]
program

  • Develop and maintain project plans and budgets
  • Manage pipeline and rollout plan with sales; prepare and analyze project
  • Supervise teamwork processes, procedures, expenses, and support programs,
  • Launched recycling rewards programs in more than 50 communities across the
  • Primary contact between [company name] and external government and waste
  • Enacted several cost saving measures such as using video & web conferencing rather than traveling onsite
Candidate Info
12
years in
workforce
5
years
at this job
BBA
Marketing
25

Commercial Banking, Strategy Implementation Manager

Managed all project tasks including; business analysis, testing and deployment, budgets and resources, and ensured that quality solutions are delivered within time and cost constraints. Prepared project status reports to keep management, customers and others informed of the project status and issues.

  • Managed deposit accounts for Middle Market Commercial Banking customers primarily by (1) providing customers with portfolio recommendations; (2) working with Underwriters and Credit Analysts to determine best available options for customers; (3) setting pricing allocations; and (4) performing daily accounts maintenance tasks
  • Provided weekly status updates for key projects to other managers on the Strategy Implementation team and provide Monthly Business Review updates to the Commercial Banking Leadership Team (CBLT)
  • Oversaw the Windows 7 migration for the nine lines of Business within Commercial Banking for approximately 2,500 associates; responsibilities include (1) scheduling associates for migration within 3 month window; (2) verifying key applications are Windows 7 certified; and (3) providing updates to business partners and senior leadership
  • Managed the Commercial Service Support Telephony Gateway rollout for Commercial Banking customers and later expanded the service to include Commercial Real Estate customers; successfully completed the rollout significantly under budget
  • Directed the remediation of approximately 275 "barriers" that negatively impacted employees and customers
Candidate Info
9
years in
workforce
3
years
at this job
BS
Computer Information Systems & Business Administration
BS
Computer Science
26

Implementation Manager

One of the nation's leading pharmacy benefit management (PBM) companies, provides comprehensive prescription benefit management services to over 2,000 health plans, including corporations, managed care organizations, insurance companies, unions an government entities.

  • Responsible for the successful installation of all functional requirements related to the implementation of assigned new and existing clients
  • Managing eligibility resource to ensure files are received, while verifying client's intent and any account structure changes
  • Responsible for 3rd party integration of benefits
  • Testing and validation of benefits before and after open enrollment
  • Manage project using SharePoint, Sales Force and Microsoft Project
Candidate Info
17
years in
workforce
1
year
at this job
27

Implementation Manager

  • Managed multiple implementation projects at once, nationally, travelling up to 80% of the time.
  • Worked with Customers to assess their workforce management and critical data needs and implemented necessary processes and management systems to exceed them.
  • Coordinated with various departments, contractors, and vendors to implement services on-site.
  • Setup office environments, including the installation of computer hardware and timekeeping hardware.
  • Develop recruiting strategies.
  • Conduct Training in Human Resource & Payroll Laws; Payroll Procedures; Reporting and Workforce management.
Candidate Info
25
years in
workforce
3
years
at this job
BBA
Air Force Basic Military Training
28

Implementation Manager

Lead and manage the expansion of a statewide bullying and child abuse prevention education program offered to public elementary schools. In 2 years expanded the program from 3 to 53 counties and developed key district, state, regional and governmental relationships.

  • Develop Client relationships through contact, training, education with counselors and administration officials.
  • Develop data tracking, measuring and reporting protocol of program effectiveness.
  • Provide client support of ongoing program activities, upgrades and communications.
  • Increase program awareness through media interviews and participation in regional child-health conferences.
  • Present Program to community and government leaders.
  • Manage successful fundraising and donor development, initiating and managing events and coordinating board membership activities.
Candidate Info
20
years in
workforce
5
years
at this job
BA
Psychology And Child Development
29

Implementation Manager

  • Managed all aspects of SDLC to create electronic remittance advices in the ANSI-835 version 4010A1 format from client paper EOB's for uploading into the clients' practice management or patient accounting system.
  • Provided high-level business system analysis and support of complex medical information system, while functioning as a liaison between the clients and the software development team leading to reduction in errors/rework and faster implementations.
  • Implemented issue tracking processes between business client and development team, improving communication, enabling reporting, and improving quality of deliverables.
  • Planned and coordinated software deployments with system and database administration teams.
  • Works closely with programming staff to customize our web based software applications to tailor to client specifications.
  • Communicates technical ideas in non-technical language to the client.
  • Provided regular communication of project status to management.
Candidate Info
33
years in
workforce
6
years
at this job
BA
Broadcasting
30

Client Services Account/implementation Manager

  • Drove and managed implementation of GNOSIS Learning Management System for over 20 healthcare systems
  • Managed and maintained healthcare accounts after LMS launch
  • Trained Client Managers and internal Client Services Associates on using the software platform
  • Monitored and helped manage regional client satisfaction and profitability, as well as regional performance metrics, including adoption and utilization, meeting client imposed deadlines, and timely implementation completions
  • Promoted client satisfaction and loyalty by demonstrating an understanding of customers’ critical business issues and delivering customized products and services that helped them meet their objectives
  • Acted as product advocate with reach across engineering, marketing, sales, support and professional services
  • Stayed closely connected with Regional Sales Managers in monitoring pipeline of new clients as well as helping to set the stage for contract renewals of existing clients
  • Conducted quarterly account review webinars; maintaining an accurate record of discussion and action items focusing on activities that ensured client satisfaction
  • Gathered and prioritized feedback from clients to help in developing product roadmap
Candidate Info
22
years in
workforce
2
years
at this job
BS
Astronomy
BA
History

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!