Front Desk Clerk Resume Samples - Page 3

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Front Desk Clerks work in almost any industry and they are responsible for greeting visitors and performing clerical tasks. A typical Front Desk Clerk resume examples describes duties such as offering advice and information to customers, taking phone calls, updating databases, taking orders, collecting payments and many others. The most successful resume samples highlight the following qualifications: basic IT skills, communication abilities, courtesy, accuracy and the capacity of working under minimal supervision. No formal education is mandatory for this role, although some employers may prefer candidates holding a Bachelor's Degree in a relevant field.

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21

Front Desk Clerk

Coordinated schedules of 30-40 employees.

  • Assist the Director of Rooms in managing the front office.
  • In-depth knowledge of computing bills, collecting payments.
  • Make reservations and cancellations, while ensuring hotel policies.
  • Check hotel guests in and out, and answer all phone calls promptly.
  • Pre-assign hotel rooms and welcome letters including VIP's and special requests.
  • Maintain OTA inventory and confirmations, as well as oversee all front desk agents, bellman, valets, housekeeping, and maintenance.
  • Complete the daily shift checklist and any other duties as assigned.
Candidate Info
6
years in
workforce
2
years
at this job
AS
Business Administration
22

Front Desk Clerk

Customer Service, make reservation by phone or in person

  • Check in and check out customers
  • Compute bills, collect payments, balancing cash accounts.
  • Honest, dependable, quick learner
  • Positive approach to all tasks, attention to detail
  • Work well in stressful situations with little or no supervision
  • Microsoft Office 2010
  • Windows 2000, 2003, XP, Vista, and 7
  • Quick books and Microsoft Dynamics Accounting Software
Candidate Info
15
years in
workforce
4
years
at this job
BS
Accounting
23

Front Desk Clerk

Check-in and check out guests with Check-Inn Lodging Software in a
confident, professional, and friendly manner.

  • Reservations: Confirm reservations via email, website, and phone.
  • Adhere to all cashiering procedures: open, secure and balance out shift
  • Customer Service: answer inquiries pertaining to hotel services, guest
  • Issue room keys and directions to rooms.
  • Advise guests of any messages, mail, faxes, etc. received for them.
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
24

Front Desk Clerk

Greeting guest and visitors, handled guest check in and check
outs appropriately

  • Provided guest and permanent tenants with room key
  • Ask for identification and ensure that the provided credentials
  • Answer telephones regarding monthly and daily rates
  • Compute bill and collect payments
  • Ensure guest are satisfied with their rooms
  • Balance cash at end of shift
Candidate Info
13
years in
workforce
2
years
at this job
HS
High School Diploma
25

Front Desk Clerk

Answering phone calls, creating reservations, informing guests of events and changes.

  • Greeting and assisting customers at check-in.
  • General office duties.
  • Collecting cash, credit/debit card payments from guests.
  • Preparing and assigning housekeeper room assignments.
  • Sending wake-up calls.
  • Preparing continental breakfast.
  • Organizing and tidying lobby of hotel daily.
Candidate Info
5
years in
workforce
3
years
at this job
HS
High School Diploma
Present
Political Science
26

Night Auditor/front Desk Clerk

Greeted guests appropriately as they arrive and departed.

  • Ran daily credit card transactions through a settlement process.
  • Made reservations on phone and in person.
  • Took messages and route appropriately.
  • Reviewed accounts and charges during check out.
  • Arranged tours and transportation for guests as required.
  • Managed wake up calls.
  • Handled incoming calls.
Candidate Info
15
years in
workforce
10
years
at this job
HS
High School Diploma
27

Front Desk Clerk

Make reservations, greet guests, confirm and cancel reservations, answer phones

  • Balance all cash receipts and work performed during shift
  • Receive guest requests and/or complaints
  • Complete check-out procedures, compute bills, collect payments
  • Maintain tidy work space during shift
  • Check in and check out guests
Candidate Info
6
months in
workforce
5
months
at this job
HS
High School Diploma
Literary Studies And Veterinary Science
28

Front Desk Clerk

Greet guests, establish method of payment and assign room keys

  • Make and confirm reservations
  • Transmit and receive incoming mail and messages
  • Answer inquiries to hotel services, guest registration and travel directions or make recommendations regarding shopping, dining and entertainment
  • Sell pantry items to guests and fellow employees
  • Post charges to rooms for food, drink, movies and telephone calls
  • Stock pantry and office supplies
  • Contact housekeeping or engineering for maintenance issues
Candidate Info
16
years in
workforce
10
months
at this job
AS
Administrative Assisting
29

Front Desk Clerk/housekeeper

Greet, register, and assign rooms to guests of hotels or motels

  • Keep records of room availability and guests' accounts, manually or using computers
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits
  • Review accounts and charges with guests during the check out process
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
Candidate Info
3
years in
workforce
3
years
at this job
BA
Philosophy
30

Overnight Front Desk Clerk

Complete charge of hotel operations during shift

  • Operate all manner of computerized registers, office equipment and telephone system.
  • Performing all hotel guest service functions
  • Customer Satisfaction and Conflict Resolutions
  • Proper Accounting For Large Sums Of Cash and Credit Card Transactions
Candidate Info
20
years in
workforce
11
years
at this job
GED
Customer Service Specialist

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